Peoria's Medical Mafia

An account of how a large Catholic medical center has lost its way. Go to pmmdaily.blogspot.com to see recent updates.

Wednesday, October 11, 2006

Pre-Introduction Peoria's Medical Mafia


Pre-Introduction--Peoria´s Medical Mafia

Dear Readers,

Jackson Jean-Baptiste is pictured to the right in a photo from Haiti during the Spring, 2005. Jackson died in January, 2006.

The following are the first 12 posts. There are 66 posts on this site. At the bottom of each post is an option for a "newer post" or "older post".

Synopsis of Emergency Medical Services
Introduction--Peoria's Medical Mafia
Keith's Letter
Conversations with Keith
Conflict of Interest
OSF-AMT Relationship
Emergency Room Overcrowding
OSF Emergency Room Patient Satisfaction
Fear at OSF
Conversation with Sister Canisia
Conversations in Church
Sister Judith Ann


Please go to PMMDaily.blogspot.com for updates.

Wednesday, July 12, 2006

Synopsis of Emergency Medical Services in Peoria


Synopsis of Emergency Medical Services in Peoria

Peoria’s Medical Mafia documents thoughts regarding Emergency Medical Services (EMS) in Peoria, Illinois. There are approximately 65 posts on this web log, many of them regarding EMS.

Peoria has a population of 113,000. The Peoria Fire Department (PFD) is non transport and provides service at Basic-D level with basic medication. Several years ago the PFD purchased a very nice ambulance using the Foreign Fire Fund. The PFD applied to the Peoria Project Medical Director for permission to outfit this vehicle, their only ambulance, with various basic and advanced life support materials and equipment. This request was denied by the Project Medical Director. The PFD then sold this ambulance because it was not being used.

Peoria has an advanced life support company, Advanced Medical Transport (AMT), which transports patients and gives the only paramedic care in Peoria. It is considered a not-for- profit entity but grosses over 7 million dollars per year. AMT is supported by all three of Peoria’s hospitals. OSF-SFMC, the largest medical center in downstate Illinois, is considered the “resource hospital” for the Peoria Area EMS. All three medical centers have administrators that sit on the AMT Board of Directors. AMT suffered significant legal troubles several years ago when the federal government investigated it for Medicare fraud based on coding and charging. AMT was fined over 2 million dollars by the federal government.

The OSF-SFMC Emergency Department Director is also the Corporate Medical Director for AMT. He was the Project Medical Director for many years in the Peoria area and was salaried by both AMT and OSF-SFMC for his services. Numerous people in the area believe this arrangement constitutes conflict of interest. The PFD also believe that many obstacles have been created over the years to keep them at a basic non transport level so AMT can continue as the only paramedic and transport agency in Peoria.

I believe that Peorians have suffered and died in the pre hospital setting and continue to do so because of the paramedic/transport monopoly. Incredibly, the PFD has paramedics that cannot use their life saving abilities at the scene when they work as firefighters; however, when they “moonlight” for AMT, they are able to use their advanced life support skills.

Similar business arrangements as described above probably occur in other locations around the nation. But just because banks are robbed in many cities, does not mean it is right to rob banks in Peoria.

I hope this web site is informative. Some day Peoria will change for the better regarding EMS and pre hospital care. The system took a while to become this ill and it will take a while to recover.

John A. Carroll, MD
July 12, 2006
-----------------------

September 30, 2006

Arthur Kellermann, M.D., M.P.H. published an article in the September 28, 2006 New England Journal of Medicine. He is chairman of the Emergency Department at Emory University School of Medicine.

Dr. Kellermann begins his article describing waiting in the ambulance bay at Grady Memorial Hospital in Atlanta on July 27, 1996, awaiting 35 severely injured bombing victims in Atlanta. It sounds like things went as well as possible and the ER was working normally five hours later. Would that happen in Peoria? I don’t think so.

The Institute of Medicine recently released three reports regarding Emergency Medical Care in the United States. It can be seen at www.iom.edu. Dr. Kellermann sat on a committee which did the report.

Collectively, the committees describe an over burdened emergency system that is rapidly approaching its limits. Dr. Kellermann states, “With more patients needing care and fewer resources to care for them, emergency department crowding was inevitable.”

Dr. Kellermann writes about “boarding patients in exam rooms or hallways who need inpatient care”. He notes the very negative and dark side of ambulance diversion and that cities may experience the “health care equivalent of a “rolling blackout”. Everyone’s care is affected…”

Congress enacted the Emergency Medical Treatment and Labor Act (EMTALA) in 1986 which allowed everyone in the United States to acquire legal rights to emergency care. However, Dr. Kellermann argues that because this mandate (EMTALA) was unfunded, it created a perverse incentive for hospitals such as OSF-SFMC to tolerate Emergency Department overcrowding and divert ambulances while continuing to accept elective admissions.

My letter to OSF CEO Keith Steffen in September, 2001 was asking for his leadership and help for problems in Peoria that were very similar to problems addressed by the IOM in 2006. I was fired several months after writing Mr. Steffen in 2001.

I communicated with Dr. Kellermann and spoke to the Project Medical Director of another city with 5 million people regarding the unfortunate EMS situation in Peoria. The Project Medical Director asked me what would happen in Peoria if there was a mass casualty with the Peoria Fire Department at a Basic level and nontransport. Good question, but I doubt this will be answered in Peoria, until after the problem occurs. Peoria will be in for a cruel awakening.

Dr. Kellermann stated in the article that the “IOM committee calls on hospitals to end the boarding of admitted patients in emergency rooms and the diversion of ambulances, except in extreme cases, such as community wide disasters”. OSF, are you listening?

He concludes that the IOM envisions a “coordinated, regionalized, and accountable emergency care system that is capable of delivering lifesaving treatment to all in need”.

Currently, this is not the system in Peoria for reasons outlined in this web log.
----------------------------

October 20, 2006:

The September, 2006 issue of Emergency Medicine News published a letter I wrote regarding emergency department overcrowding in Peoria and the consequences of what happens when doctors bring up sensitive topics. ("Paying the Price for Speaking Up").

Wednesday, March 15, 2006

Introduction--Peoria's Medical Mafia

Introduction-Peoria’s Medical Mafia

Medical mafia—I have never forgotten when a well-known Peoria physician used this term to describe for me how the medical system operates here in River City. Physicians and institutions in central Illinois sometimes make decisions based on what is best for their bottom line rather than the patient’s health. Greed motivates this situation and fear—fear of job loss and other financial punishments, fear of ostracization by a close knit community—keeps it in place. The term medical mafia perfectly explains much of the four-year saga I have been on since being fired from OSF St. Francis Medical Center in 2001.

In the hopes that constructive changes can be made regarding some dangerous situations, I want to share my experiences with as many people as possible. After years of attempting to work within the confines of OSF and the Catholic Diocese of Peoria, I finally realized that there is no adequate checks and balances within either system. Silence and denial are integral components to stifle ideas. Although not ideal by any means, a weblog (blog) seems the best way to disseminate this information.

My objectives are to detail serious problems related to OSF, Emergency Medical Services in Peoria, The Catholic Diocese of Peoria, and Haitian Hearts. I will show how the problems involving all four entities are linked. I will discuss how powerful men and women can hurt the not-so-powerful people in central Illinois as well as sick Haitian children needing heart surgery.

The first step toward change is an awareness of the problem. I want to educate people as to how these organizations really operate. I have 4 years of letters, articles, and notes of conversations that I have used in this blog. These sources will provide evidence for the events I will describe. I will include names at times and will leave other names out to protect people from injury.

The blog is divided into 3 main sections: OSF, Haitian Hearts, and Emergency Medical Services in Peoria. All are written in as much of a chronologic order as I could to keep 4 years of material as understandable as possible.

It is possible this site will anger powerful people and institutions. If I am told to “cease and desist” from further writing, I will let you know and take appropriate action. If changes occur in systems that our failing us now, I will also let you know.


John Carroll, M.D.

Keith's Letter


Keith’s Letter

On September 26, 2001, I worked the 3-11 shift in the ER at OSF. I had elderly patients as usual and several signed out and went home when they realized how long they were going to wait for a bed in the hospital. They were sick, and I intended to admit them, but they just couldn’t take lying on a stretcher for many hours and so politely told me that they “needed to go home”.

The ER has an administrator on call every night to call at home if there are problems an attending physician in the ER would want to discuss. These calls usually did not help at the time the call was made.

On September 27, 2001 I decided that Keith Steffen, CEO at OSF-SFMC, should at least know of my concerns and wrote him a letter and copied it to all of my colleagues in the ER and to other OSF administrators. (See letter below.) Someone warned me that I might get fired if I sent the letter. I knew that to be true, but thought it needed to be done.

I did not hear back from Keith but did hear the next day from Dr. George Hevesy who had been promoted to ER director on August 1 to replace Dr. Rick Miller. His secretary handed me his letter to me as I was starting to resuscitate a man in the ER who had a cardiac arrest and was brought in by ambulance.

George’s letter put me on probabation for 6 months. It also stated that starting in November, I would only work in OSF Prompt Care. Hevesy did not disagree with the content of my letter but told me that I had gone around normal communication channels and that I would be suspended from the ED for 6 months. After I read the letter, I called George at OSF’s new Center for Health where he was working and asked him if he was really serious about what he had written. He said that he was and for me to stop in and see him sometime so we could talk.


-----------------------


September 27, 2001

Keith Steffen, Administrator
OSF Saint Francis Medical Center
Peoria, Illinois 61637

Dear Keith:

I started working at OSF-SFMC in 1971 as an orderly on 8B. Most of my last 30 years have been spent inside this building. OSF-SFMC means everything to me. Please interpret the following knowing my heart and spirit are with St. Francis and always will be.

I worked 3-11 last night in the main ER. The ER mayhem and disarray that usually exists was actually somewhat manageable. However, patient-waiting time from disposition to arrival on the floor was unbearable. Two sick patients of mine, rather than staying in the ER all night, politely decided to sign out, go home, and hope for the best.

Giving appropriate care in the ER can be challenging but having no room upstairs to admit the patient can be life threatening to the patient. Should I call other medical centers around the area/state for their admission and subsequent care before I see the patient or after? Studies have shown increasing time spent in the ER increases patient morbidity. Obviously, I don't want to do this. Please tell me what to do.

An ER crisis has been occurring for many years in our ER. But last night with "home diversion" of patients we have reached an all time low. This cannot continue.
I need an immediate answer from you today as to how I should approach these sick patients and their families. I will meet with you any time today or tonight.
My pager is always on (679-1980.)

Sincerely,

John A. Carroll, MD

cc: Sue Wozniak, Chief Operating Officer
Tim Miller, MD, Director of Medical Affairs
Susan Ehlers, Assistant Admimstrator Patient Care Delivery Systems
Paul Kramer, Executive Director of Children's Hospital of Illinois .
Lynn Gillespie, Assistant Administrator Organizational Development
Emergency Department Attendings
---------------------------------

On April 6, 2006 the Peoria Journal Star published the article below regarding the new Children's Hospital that will be built. Please note Mr. Steffen's comments regarding bed capacity problems and patient diversion at OSF. Was this institutional neglect by OSF attempting to stack to many patients inside the medical center? How many people suffered under this system? When I wrote him almost five years earlier, I was immediately placed on probation and then fired three months later. Will that be Mr. Steffen's fate as well?

What the Journal Star did not report was that Jackson Jean-Baptiste, a Haitian Hearts patient, was refused care at OSF and died several months ago. Many Haitian Hearts patients are now suffering and being denied care at OSF. This is contrary to what Catholic social teaching states and the Catholic Bishops Ethical and Religious Directives mandate.

Haitian Hearts obviously did not financially break OSF with the announcement of their new 200 million dollar building. It is truly a blessing for central Illinois children. However, Haitian children deserve the best available as well.

Until OSF can change its heart and return to the founding Sisters mission philosophy, they will have the technolgy but not the touch. The picture is of a Haitian baby where I work in Haiti. This hospital has no running water...a bit different than OSF-CHOI.


A medical milestone
Saint Francis expansion will alter Downtown landscape


Thursday, April 6, 2006

BY DAYNA R. BROWN

OF THE JOURNAL STAR

An eight-story, concrete and glass addition to OSF Saint Francis Medical
Center will permanently enhance Peoria's medical skyline - and the area's
economy. This new facility will be home to the Children's Hospital of Illinois and
is the largest building construction project in Peoria history.

"It's unusual for a community of this size to have its own children's
hospital," said pediatrician Dr. Rodney Lorenz, who also is interim dean at
Peoria's medical school. "We are blessed."

The new building will be located north of the hospital's main facility. It
will sit on the site of Medi-Park 1, which will be torn down when a new $33
million parking deck is completed later this year.

Construction is difficult on the site because it slopes 60 feet from top to
bottom. But it was the only area on the hospital's 33-acre campus where
there was enough room for this facility, administrators said. The
Children's Hospital wanted to stay on the Downtown campus because there is
$45 million in annual savings by sharing services with St. Francis.

The expansion is needed because the hospital is out of space,
administrators said.

St. Francis had to divert patients to other hospitals Wednesday, and it has
been that way much of the past month because there aren't enough beds, CEO
Keith Steffen said. Just last year, more than 200 patients had to be sent
to other locations.

But when the $234 million construction project is completed, that no longer
will be a problem, Steffen said.

"We've seen significant growth over the past few years," Steffen
said. "We'd be remise . . . if we didn't respond."

The new building will be 440,000 square feet, almost twice the size of the
hospital's Gerlach Building, which houses surgery, the emergency
department, most of medical imaging and five intensive care units.

It will allow for the consolidation of all of the Children's Hospital
services, which are currently located in six buildings, and provide all
pediatric patients private rooms.

"Right now it is hard for people to find the Children's Hospital because
it's buried in St. Francis," said Dr. Rick Pearl, surgeon-in-chief of
Children's Hospital. "I just run in circles, all day long."

The new facility, which will be physically attached to St. Francis but will
have its own entrance, will bring the hospitals staffed beds from 560 to
616. It will have three floors dedicated solely to children. Another three
floors will have shared services for adults and children, including surgery
rooms and the emergency department.

The decor will be "kid-friendly," with bright colors, play areas, music and
favorite children's characters, doctors said. And the rooms will provide
space for parents to stay with their child.

"I think it's very important for a child to feel comfortable," said Dr.
Ravindra Vegunta, director of pediatric minimally invasive surgery at
Children's Hospital. "The more happy the patient, the more cooperative a
patient and that will aid in recovery."

There will be one adult cardiac floor in the new building because more
space was needed for that department, administrators said.

Moving the pediatric services out of the current facility will free up
needed space for adult patients and other hospital needs, administrators
said.

The project also will include a "much needed" emergency department
expansion. The current emergency room was constructed to serve 32,000
patients annually, but this year it will surpass 62,000, Steffen said.

St. Francis is the largest hospital in downstate Illinois, employing
approximately 5,200 people, and the only Level 1 trauma center in the area.
In addition to 850 construction jobs, the project will create a need for
another 1,000 jobs related to health care.

Children's Hospital of Illinois was formed in January 1990, and draws from
a 30-county area. Annually, it admits about 5,000 children and treats
30,000 outpatients.

Areas hospitals - including Methodist Medical Center, Proctor Hospital and
Pekin Hospital - have given support for the project, Steffen said.

If the plans are approved by the state, which is required, construction
will begin in spring 2007, with a completion date of 2009. Hospital
officials plan to file for state approval by the end of the month, and said
they believe they will be approved.

"We are in the business of patient care," Steffen said. "This project
says . . . we are going to do it more efficiently, more effectively, more
conveniently."


Dayna R. Brown can be reached at 686-3194 or dbrown@pjstar.com.

----------------------------

The Journal Star then offered this editorial--

Monday, April 10, 2006

When Keith Steffen, OSF Saint Francis Medical Center CEO, got to work Wednesday morning, he was greeted with familiar news: the intensive care unit was full. Because of overcrowding, St. Francis annually diverts 200 patients to other hospitals, 100 of them children. That space crunch is precisely why Steffen would announce later in the day a $234 million expansion of St. Francis. The largest medical center in downstate Illinois isn't big enough.

The single biggest private building project in Peoria's history, if approved by state regulators, will shoehorn an eight-story building onto the Downtown campus and position St. Francis to meet the medical needs of central Illinois and beyond for the next 25 years. Once the so-called Milestone Project is done, St. Francis will have three new floors for the Children's Hospital of Illinois, three more for diagnostic services and surgery, one for adult cardiac patients and a new and bigger emergency room.

With the expansion, all of the hospital's 616 rooms - it has 560 now - will be private, which has health and customer satisfaction advantages. New surgery rooms will be large enough to accommodate robotics and other technology, some $47 million worth. A larger ER will no longer have to operate at twice capacity.

Simply put, the 440,000-square-foot addition - twice the size of the Gerlach Building that spans Glen Oak Avenue - will make St. Francis more competitive in a changing marketplace. Rural hospitals are referring more patients to Peoria than ever before. Some 35 percent of St. Francis' customers come from outside the Tri-County. One of the biggest growth areas is pediatric care, especially for high-risk infants.

OSF officials say the added efficiency will help keep a lid on inflation-shattering medical costs. The Children's Hospital, for example, is spread across six buildings. Now make that one. Administrative offices scattered across the city also will come under one roof after construction is completed in 2009.

This project benefits more than just St. Francis. First, it will create 850 construction jobs and up to 1,000 more permanent ones, including 300 more nurses and technicians. Second, it anchors Peoria's medical community Downtown for as far as the eye can see. When St. Francis built its Center for Health on Route 91 five years ago, there was a fear the hospital might eventually move north. No more. Between this project, OSF's $33 million parking deck now under construction and Peoria Surgical Group moving to the medical school campus, private medical investment Downtown will approach $300 million. What a boost for Renaissance Park.

This also will create a new front door for St. Francis off a rebuilt Interstate 74. Anything that makes it easier to navigate this labyrinth of a hospital is a plus. Finally, this expansion was endorsed by Methodist and Proctor hospitals. Hallelujah. Doesn't happen enough.

There will be naysayers. Indeed, it's a lot of money to add fewer than 50 patient rooms. Then there is the question of need. The Illinois Health Facilities Planning Board initially refused to approve the Center for Health on that basis. Ultimately jam-packed surgery rooms and full intensive care beds showed the flaws in that analysis. It's hard to imagine state regulators not looking favorably on this request.
----------------

My comments:

Finally, after many years, it was stated that the ER at OSF was operating at twice its capacity. Even Mr. Steffen stated that they would be "remiss" if changes weren't made. OSF has been "remiss" for many years now regarding excessive patients in the ER and inadequate bed capacity in the main house.

In the April, 2006 issue of Academic Emergency Medicine an article regarding overcrowding in the emergency department describes the problem very clearly. The journal reports, "The phenomenon of emergency department crowding has become recognized across the globe as a serious public health threat. ...experts widely agree that crowding in the emergency department (ED) is a system-wide problem, not one that results solely from problems in the ED or one that can be addressed using only ED based solutions. Crowding has become a shared burden for emergency providers. Each of us has a collection of stories to tell about how crowding has affected our patients, their families, our cowokers, and our own professional satisfaction."
----------------------------
June 16, 2006
Emergency System Called Very Ill

On June 15, 2006, USA TODAY had the above headline over an article on their front page.

The nation’s emergency medical system is in a dangerous state of crisis, says a new series of landmark reports. The Institute of Medicine recently released extensive reports which were prepared by a 40-member board after a two-year investigation. The IOM report states that the U.S. life saving system is failing.

The IOM reports detail how hundreds of thousands of lives are affected every year by EMS deficiencies that are not obvious. The chair of the panel, Gail Warden, stated that “in most communities, there is a crisis under the surface.”

Many emergency rooms barely can handle their daily patient loads, children don’t always get good care, and the quality of rescue services is erratic, the report says. A USA TODAY probe found a 10-fold difference between major cities in cardiac arrest survival rates.

Dr. Arthur Kellermann, director of the Center for Injury Control at Emory University School of Medicine in Atlanta stated that the problem with hospital bed capacity slows the emergency department admission of sick patients and more patients are diverted to other hospitals. In every minute of every day, an ambulance carrying a patient is turned away “diverted” when an emergency room says it is too full to take patients.

This sounds very much like OSF in Peoria. Throughout this website, I have questioned the monopoly of paramedic transport care in Peoria. The IOM report mentions, crowding and ambulance diversion also occur because of lack of coordination among emergency medical response teams and hospitals…as well as entrenched professional interests. With regards to Peoria, I would say the “entrenched professional interests” are centered around the medical centers and their relationship with Advanced Medical Transport.

There is a “crisis under the surface” in Peoria that will eventually become apparent.
-------------------

Emergency Medical News
October, 2008

In 2006 there were 119.2 million ED visits in the United States.

Dr. Arthur Kellerman agreed that it was easy to blame the problems of crowding on the uninsured. "It gives the decision-makers an excuse to ignore it or blame an unempowered segment of society. These aren't contributing to the growth of emergency department visits," he said. "We know the major problem in crowding is the boarding of patients."

Dr. Peter Viccellio commented on crowding in the ED: "...the problems and solutions are necessarily institutional, and cannot be addressed by focusing on the ED in isolation."

I believed in 2001 and still believe in 2008 that my letter to Mr. Steffen, other OSF administrators, and to my colleagues in the ER was was appropriate and that changes needed to be made to protect our ER patients.
-----------------------

February, 2009

Well, the financial crisis in the U.S that is putting many people out of home and job is also putting many of them in our overcrowded ER's. See this post.

So in addition to OSF's greed, the dismal national economic picture in 2009 will imperil people's health all the more.

--------------------

October, 2009

Annals of Emergency Medicine, October, 2009

ED crowding affects care negatively.

Not only does it reduce access to emergency medical services, but also it is associated with delays in care for cardiac, and stroke patients, as well as those with pneumonia, and is associated with an increase in patient mortality. ED crowding has been associated with prolonged patient transport time, inadequate pain management, violence of angry patients against staff, increased costs of patient care, and decreased physician job satisfaction.















--------------------------------------------------------------------------------

Conversations with Keith Steffen


Conversations with Keith

I spoke with an OSF administrator, Dr. Tim Miller, in early October, 2001, and he stated that I was right and that “OSF had ignored the main campus”. He was referring to my letter to Keith Steffen regarding lack of bed capacity in the hospital for emergency department patients. The focus had been on the Center for Health that OSF had just competed north of the City. It cost 38 million dollars. Some of our patients in the ED didn’t even have pillows on their gurneys to lie on. I thought the ER was quite dysfunctional and our patient satisfactions scores were 33%, the lowest at OSF.

I copied excellent articles from the journal “Society for Academic Emergency Medicine” regarding ER overcrowding for multiple administrators. I heard back from no one in administration at OSF regarding the articles.

My first meeting with Keith was on Oct. 5. I expressed to Keith my concerns with lack of bed capacity at OSF and the long waiting times for patients in the ER, and also discussed the fact that Hevesy had placed me on probation for 6 months on September 28, 2001, the day after I wrote the letter to Keith. Keith told me that things were being done about the bed problem and that he (Administrator of OSF-SFMC) could do nothing about Hevesy putting me on probation.

However, Keith changed the topic of the conversation very quickly. He seemed to be very concerned about a petition that was going around in my support and asked me the names of the nurse or nurses who started the petition. I did not tell him because I feared for their jobs if he found out their names. He repeatedly tried unsuccessfully to get their names from me.

Keith then likened me metaphorically to an uncontrolled hemorrhage in the ED and a cancer in the ED that needs to be “cut out before it metastasizes”. I was quite surprised to hear this. I really didn’t know Keith well but figured out this was going to be tough go.

He also was fixated on the concept of fear. He told me, “Fear is a good thing amongst employees.” Rather strange, I thought.

As the next couple of months went by, very unusual things happened in Keith’s office. During one meeting with him, Keith said, “You know, John, the Apostolic community has a problem with you.”(Keith is an Apostolic Christian). This statement totally caught me off guard. The Apostolic Christians in the area were host families for Haitian kids and very close friends of mine. I couldn’t understand what he was talking about. Keith would look at the carpet, shuffle his feet, smile and say, “You know, John, when this comes out about you, it won’t be good.” I would ask him the same question each time—“When what comes out about me, Keith?” He would never answer but would just shake his head and smile. He went through this same ritual several times with me over the course of a couple of months.

I wasn’t the only one he planted these seeds with.

My brother went in to talk with Keith during the next couple of months and he told Tom, “There is a side of your brother that you don’t know.” This disturbed my brother greatly because there is no side of me that he doesn’t know. What could Keith be doing or thinking with this mantra of his?

On December 5 Keith had a meeting with two Apostolic Christian nurses who had important positions at the medical center to his office and stated the following: “John has done very bad things. People don’t know this side of John.” One of the nurses had helped start another petition on my behalf that really irritated Keith. Keith threatened to sue that nurse even though she had done nothing wrong and cleared it with Human Resources at OSF before she started the petition. Keith wanted to know the status of that petition as well, and the nurse told him that people were very afraid. Keith replied that was good. He then reiterated that the people did not know what they were signing and they did not know the whole story and they did not know the “real John Carroll”. Keith told the nurses there should actually be greater fear in the hospital. Keith went on to tell the nurse that he had spoken to Representative Ray Lahood and Monsignor Rohlfs and that they now understand that I have the problem. I had spoken to both of them and they were quite complimentary towards me. (I heard through the grapevine that Keith had made a very urgent phone call to Rohlfs one day to try and explain his side of things.) Keith even went on to say that “Rick Miller had been right all along.” When I asked the nurse if she meant that Keith was referring to me being frustated in the ER, she said “no”. It appeared that Keith was referring to something else, something much worse than frustration. The other nurse said nothing but was listening to all of Steffens comments about me.

A well known lady in the Peoria community, whose family had hosted a Haitian Hearts child, told me how she went in to Keith’s office and he told her that they had asked me to seek counseling and that if she knew the OSF side of the story she would agree with Keith and OSF. She didn’t know what to think. Keith was definitely doing some damage and spreading seeds of doubt regarding me outside the medical center. She told me this story with her husband present. I could tell they were very apprehensive about what was occuring. Her husband had no idea what to say or do. They both have excellent jobs in the Peoria community and both knew what would happen if they went to bat publically for me.

Another business lady in the community who had never met Keith went in on my behalf after she was told by Sister Judith Ann to do so. Keith talked a lot about the devil with her and stated, “When the devil ensnares someone and pushes him up against the wall, we find out what that person is made of.” This lady was quite scared and wanted to leave Keith’s office at that point. Keith commented to her on the way out that if she talked about their conversation “…maybe we won’t be friends anymore.” (She had never met Keith prior to this.) She couldn’t wait to leave his office. When I asked Sue Wozniak about this a couple of months later she said “ it sounded like a threat”. The business lady thought so too.

Keith talked about my employment at his church in Washington, Il. I know who he talked to. They told me. At one point, Steffen stated, that “each time he (Steffen) sees a Haitian child, it makes me (Steffen) want to puke.” Keith’s inappropriateness knew no bounds.

So there really wasn’t any confidentiality with Keith. OSF attorney, Doug Marshall, would monitor Keith at times in Keith’s office and tell him to watch what he was saying because I was shaking my head and writing everything down. Keith’s mantra to me about “the other side of me will come out and it won’t be good” was never said in front of Marshall, that I know of, so Keith can deny this if he wants. But he will have to deny it a lot if ever questioned under oath because he said it to many people.

Does this sound like the way the CEO of the largest employer in Peoria should act? Doesn’t seem to be great management skills to me. Open and honest communication, one of the Sisters mission statements was absent with Mr. Steffen.

After Keith fired me on December 18, 2001, he distributed a fax to the rest of the medical center (that was written by hospital spokesman Chris Lofgren) as if he was trying to protect me. A lot of people told me about this nonsense. (See post "Conversations with Chris").

Then things got worse.

------------------------

Before I met with Keith as described above, I sent him this note pleading for help for the Emergency Room from OSF administration:

Handwritten Note from Dr. John Carroll

10-01-01

Dear Keith,

As you mayor may not know, the ER is in "tough straits" - patient care and waiting time is very lengthy.

I would love to have you or another administrator spend a couple of shifts with me this week in the ER. I work 3-11 and 5-1. You would see patients with me. The objectives of this would be to:

1. See the ER from "ground zero" - this would prompt ideas on how to solve some of these issues. I will tell you how I see the issues and how time could be saved for the patient (from triage to final disposition). There is a huge crisis occurring in our ER now.

2. Your presence would definitely be a "morale improver" for the ED staff and for the patient when he realizes an administrator is personally concerned as well.
I really believe an administrator's presence would be a "win-win" for OSF and ER patients.

Please strongly consider joining me in the ER.

Sincerely,

John

Addendum:

May 22, 2008--Keith refused to come to the ER when I proposed this to him in 2001. He stated that if he came to the ER other hospital departments would want his presence, and he could not be everywhere.

As I look back at it, I doubt the ER had his full attention compared to other big money making departments (like Surgery) and the new Center for Health. The ER and its overcrowding would just have to wait.

In the May 15, 2008 issue of the New England Journal of Medicine is an article written by David J. Shulkin, M.D.

Dr. Shulkin makes late night administrative rounds at the hospital where he is president and chief executive officer. He noted the "stark discrepancy in quality between daytime and nighttime inpatient services."

His goal is to improve his hospital quality of care during the nighttime hours.

Dr. Shulkin writes:

"The consequences of service deficiencies during off-hours include higher mortality and readmission rates, more surgical complications, and more medical errors."

He feels that his midnight rounds were proving a good way to help him understand and address concerns of off-hours staff.

"In order to identify problems and design effective solutions, it is critical to gather such front-line information, and to do so, senior hospital administrators need to see firsthand the working of the "other hospital". I strongly encourage my counterparts else-where to conduct at least 1 week's worth of night rounds each quarter."

"Close attention should be paid to the needs of patients and their families, any procedural and communications issues among staff members, and most important, the quality of dialogue between administration and staff members regarding the organizatiion's inpatient service and safety priorities."

Keith probably needs to read this NEJM article.


----------------

May 14, 2006

In this weeks New England Journal of Medicine, George Annas wrote an article, "The Patients Right to Safety--Improving the Quality of Care through Litigation against Hospitals.

Annas reports, "...safety must be an explicit organizational goal that is demonstrated by clear organizational leadership...This process begins when boards of directors demonstrate their commitment to this objective by regular, close oversight of the safety of the institutuions that they shepherd."

He continues,"...(hospital) safety cannot become an institutional priority without more sustained and powerful pressure on hospital boards and leaders---pressure that must come from outside the health industry. In hospital care the challenge is to reform corporate governance to make hospital boards take their responsibility for patient safety at least as seriously as they take the hospital's financial condition."

“The major safety-related reasons for which hospitals have been successfully sued are inadequate nursing staff and inadequate facilities. Since providing a safe environment for patient care is a corporate responsibility, understaffing is corporate negligence. “

In 1991, for example the Pennsylvania Supreme Court stated simply, “Corporate negligence is a doctrine under which the hospital is liable if it fails to uphold the proper standard of care owed the patient, which is to ensure the patient’s safety and well-being while at the hospital.”

During one of my first conversations with Keith Steffen, I told him I was worried about “institutional malpractice” at OSF. He asked me to define what that meant and I remember replying that he would understand the concept better than I would. He did not reply further. I thought that too many patients were being kept for long periods of time in the ER in 2001 to their detriment. I realize that Mr. Steffen is a small player in the entire scheme and agree with Annas and the New England Journal of Medicine that the Board of Directors at OSF needs to play a bigger role in guaranteeing safety of patients at OSF.

Keith Steffen and the Apostolic Christian Community

Keith And The Apostolic Christian Community

The only reason I bring up this topic is because Keith Steffen talked about them so much in his office with me, he seemed to be fixated on the Apostolic Christian community in the area. Keith is an Apostolic Christian as well.

During one of my initial “conversations” with Keith, he smiled, looked down, and told me that the “Apostolic Christians in the area have a problem with you”. He never told me what this meant but would add that the “other side of you is going to come it won’t be good”. He never explained this either. I asked him what he meant by these statements and Keith would just smile, shake his head, shift his feet, and look down at the floor in his office.

I have known many Apostolic Christian (AC )nurses around the OSF medical center for 25 years. Many are close friends. I ate dinner with them in their homes, took care of their family members, and they took care of my family as well with any needs we had. They universally showed empathy for their patients. The closeness of their families and the sincerity of their church and community is remarkable—something that all faiths should try and achieve. When a Haitian child died in the Peoria area, the Roanoke Funeral Home conducted the services, the Roanoke AC church was filled with white, middle class church goers, the Haitian child lay in a casket that was nicer than her home in Haiti, and her Haitian mom and sister were flown to the States to be with her during her last days. The dead child's mom and sister sat in the first pew as the AC community supported them with tears in their eyes. One had to be there to see the best side of the U.S. showing its support for their Haitian neighbors who have nothing but God in their corner.

Anne is a great friend of mine and an AC nurse at OSF. She travelled to Haiti many times and worked in our clinics there. Haitian Hearts and its children could not have survived without her. She took care of kids with heart problems in Haiti, arranged their travel, found host families in the Peoria area, took care of kids in her home, helped with the kids in the hospital, took care of them postoperatively, and took them back to Haiti to their parents. She helped raise funds ($1.1 million) for Haitian Hearts that all went to Childrens Hospital of Illinois. She gave talks all over the area for Haitian Hearts and Children’s Hospital. Her brother adopted a baby from Haiti who had heart surgery. Her entire family was involved with Haitian kids. Anne never complained about her incredible work load.

Through Anne and the host families from her church, I met many Apostolic Christian families who hosted Haitian children in their homes. The kids were part of their families and in their Christmas pictures. These families spent many agonizing days in the OSF-ICU with these kids after surgery. They took the kids on vacation with them when they were better. They travelled back to Haiti with me and gave the kids back to their biologic Haitian moms and saw the shacks and slums where these kids lived. They built new homes for the families and sent the Haitian kids to school. Great things happened with these relationships that Steffen was trying to destroy. Why Steffen would say that the “Haitian kids make me want to puke” remains problematic for these host families and for all of us involved in the care of these kids.

Steffen talked to members of the AC community about me at his church in Washington prior to firing me. (He denied this to my brother.) I took the liberty of talking to Steffen’s elder (Ron Messner) about the problem. I requested a meeting with the elder, Keith, and another AC member of the community who had travelled to Haiti with me many times. I thought that OSF’s administrator needed a good talking to by his elder. The elder agreed but when I was leaving his office, he told me he would “never see me again”. I e-mailed Steffen to tell him the good news of a meeting that would foster open and honest communication, a mission statement at OSF that Steffen constantly referred to. Steffen sent my request to OSF attorney, Doug Marshall, who stated that Steffen would not be part of this meeting. Just like the elder predicted. I don’t blame OSF for not wanting him to be there. He might talk again. (Neither the Apostolic Christian Church nor the Roman Catholic Church would be able to control the powerful leaders at OSF.)

Prior to Steffen firing me, he met with a couple of nurses in the medical center who happened to be AC. He said very bad things about me and threatened to sue one of the nurses who was supporting me. From my understanding, ACs don’t sue. What was Steffen thinking? Did he not agree with this religious principle of the AC church? Was he trying very hard to intimidate this nurse who had would do more real work for the Sister’s mission in one day than Steffen every did? Another nurse who is not AC told me that Steffen referred to the nursing staff at OSF as “widgets”. She did not view this as complimentary. And when the some of the nursing staff were considering unionizing a couple of years ago, Steffen came out with a diatribe about the nurses threatening them not to unionize at OSF. (A friend of mine’s wife was a nurse at OSF and was asked my management nurses if she was going to sign the petition to unionize…maybe a little intimidation and fear were being used…) Steffen told me in his office that if any nurse wanted to leave OSF, this was fine with him. But at the same time, OSF was raiding the Phillipines for foreign nurses to try and help fill the nursing shortage that plagues OSF as it does other medical centers in the United States. Referring to OSF nurses as “widgets” seems quite inappropriate with or without a nursing shortage.

I agree with Steffen’s suggestion that much of the AC community did have a problem with an OSF employee. However, that employee wasn’t me.
---------------------------------

June 3, 2006

The nurses in the OSF ER were very discontent with how things were going in 2001. Employee satisfaction in the ER was poor. I knew how Keith Steffen treated a nurse, spoke of nurses, told me that it was fine with him if nurses left OSF, and strongly discouraged a nursing union at OSF, so it did not surprise me to learn that OSF was traveling to the Philippines to recruit nurses. As doctors and most administrators know, nurses make or break a hospital.

The New York Times ran an article on May 24, 2006 “U.S. Plan to Lure Nurses May Hurt Poor Nations”. The article stated:

“Public health experts in poor countries, told abut the proposal in recent days (the proposal to allow foreign nurses to immigrate easily to the United States), reacted with dismay and outrage, coupled with doubts that their nurses would resist the magnetic pull of the United States, which sits at the pinnacle of the global labor market for nurses...

Removing the immigration cap, they said, would particularly hit the Philippines, which sends more nurses to the United States than any other county, at least several thousand a year. Health care has deteriorated there in recent years as tens of thousands of nurses have moved abroad.

“The Filipino people will suffer because the U.S. will get all our trained nurses,” said George Cordero, president of the Philippine Nurse Association. “But what can we do?”

Dr. Jaime Galvez Tan, a medical professor at the University of the Philippines stated, “...the flight of (Filipino) nurses had a corrosive effect on health care. Most Filipinos died without medical attention in 2003, just as they had three decades earlier. Tan went on to say, “I plead for justice. There has to be give and take, not just take, take, take, by the United States.”

As stated in the article, providing appropriations for domestic nursing programs would be morally much more acceptable than bleeding the nursing work force in the developing world.

OSF, are you listening? Joe Piccione and Dr. McShane, where are you? This seems like a topic that Bishop Jenky should involve himself in quickly to help protect the people of the Philippines from the tactics of OSF in Peoria.
-----------------
June 14, 2006

Poaching Nurses

The Lancet medical journal June 3, 2006 contains an article “Poaching Nurses from the Developing World”.

The article gives grim statistics. The American Hospital Association reports that here are 118,000 current vacancies of qualified nurses in the U.S. Nursing schools in the U.S. do not have sufficient staff and 32,000 students were refused entry into Baccalaureate level nursing programs in 2005.

Developed countries have long looked upon the developing world as a nearly limitless source of willing labor to fill the nursing shortage. 50,000 nurses have immigrated to the US in the last decade. Most of the countries from which these nurses come are facing extremely serious public-health problems, including epidemics of HIV/AIDS, malaria, and tuberculosis. These are the same problems we see in Haiti everyday. Haiti and the rest of the developing world cannot afford to lose these nurses who frequently manage an entire ward of a hospital when there is no doctor available.

The Lancet reports, “Only 10% of the global burden of disease is concentrated in the Americas, but 37% of all health professionals work there”. A UN report reinforces that this brain drain of health workers is effectively subsiding care in the rich world. Clearly, further migration of workers will be disastrous for developing countries.

OSF-SFMC in Peoria and other large medical centers in the U.S. that attempt to lure nurses from their dirt-poor home countries should realize what they are doing. Diana Mason, editor of the American Journal of Nursing, said the main problem here is the “primary moral issue of draining these countries of their much-needed nursing resources and further undermine their healthcare infrastructure and the health of their people (and thus of their economies).” Mason states that a recent report by the Institute for Women’s Policy Research suggests that the nursing shortage continues as a result of collusion among hospital administrators to keep wages down and of longstanding gender-based wage discrimination. Can you believe it?

According to Lancet, the U.S. Congress should be creating ways to fund and strengthen the nursing infrastructure in the US, thereby developing a local workforce. Nursing salaries could rise and the poaching of nurses from the developing world would no longer be necessary. And most importantly, patients in the Philippines, Africa, and Haiti wouldn’t lie in their hospital beds without care.

Conversations with George

Conversations With George

Dr.George Hevesy became Director of the OSF-ED on August 1, 2001. He replaced Dr. Rick Miller. Two other attending physicians "ran" against George as ED physicians voted over the phone. Sue Wozniak was given the phone vote and George was made Director of the Emergency Department at OSF. Business would continue as usual.

I wrote my letter to Keith Steffen, Administrator of OSF-SFMC, on September 27, 2001 detailing my concerns regarding bed capacity at OSF and long waiting times for patients in the ER. George put me on probabation the next day and said I would no longer see patients in the main ER starting November 1.

On October 5 and November 9 I met with George in his office. The following notes are from both meetings:

George stated that he agreed with the content of my letter. He did not agree that I had gone outside of communication channels. He also that the emergency department lacked a leader for the last one and one-half years (Rick Miller). He said he would be frustrated also. I wrote directly to the head of the hospital because I did not think George would really do much with my complaints and “bed capapcity” at OSF was an issue for administration.

George told me that all I needed to do to get back into the main emergency room was to see Dr. Richard Lee who was in charge of the Wellness Committee at OSF because I was “burned out”. His original letter, of course, had not mentioned this. My whole future flashed in front of my eyes when George said this. I could see what was going to happen. An attending physician in the ER had questioned George and Rick Miller that if they thought I was really burned out, why were they letting me continue to work in the main ER until November 1. George came to his senses and realized he should be consistent and moved me to Prompt Care shifts after my colleague made that observation. (The real issue was that George did not want to have to change the work schedule because the other attendings would be quite upset with him.) So I started 10 hour Prompt Care shifts in October and worked more hours than any other attending physician in the department until I was fired in December.

Interestingly, at a prior Emergency Department staff meeting directed by George in August, he told the entire room of physicians that “we are all crispy critters”. This meant that we were all burned out with the dysfunctional emergency room that was overcrowded, noisy, with lengthy patient waiting times and very sick patients. He scolded four physicans for their treatment of nurses and the language that was used against one nurse by a physician. When I asked George if all the physicians in the department were going to have to see Dr. Lee, he replied, “of course not”. I told George that his measures against me were very punitive in nature and were slapping the messenger because of the message. On November 11, when I asked George twice to give me examples that showed I was burned out, he shook his head and gave no examples whatsoever.

What most people did not know, were the conversations that I and others were having with Keith Steffen upstairs. Steffen was saying to me “when this comes out about you, this won’t be good.” He was telling others the same and that “John Carroll has done bad things” and that “John Carroll is a bad person”. He told my brother ‘there is a side of John that you don’t know”. Steffen would not tell me what he was talking about. He was talking to people in his church and to various community leaders about me. Steffen even told me that if I saw Dr. Lee, there would still be “some baggage”. A number of my physician partners told me they would see Dr. Lee also, if I would, so I could retain my job. My partners did not want to see me fired. They were not aware of the seeds of doubt that Steffen was creating in the community at OSF and outside the medical center. I was trapped and the witch hunt was going full force.

(Interestingly, I talked to Dr. Lee on the phone. I have known him for greater than 20 years. He told he that Rick Miller had talked to him about me in the summer and Dr. Lee told Miller to “handle it in the department”. He could see no good reason for the referral.)

I continued to work my shifts and take care of Haitian Hearts patients in the hospital. Steffen told me he would fire me if I had not seen Dr. Lee by December 11, 2001. I travelled to New Orleans that day with Paul Kramer. As the plane took off from the Peoria airport, I looked at my watch and it was 11:10 AM. I told Paul, “I just got fired…” Paul didn’t say much. I gave a speech to the National Business Aviation Association for OSF Childrens Hospital and Haitian Hearts the next day to 1,000 private jet owners regarding the good work being done in Peoria. August Busch III was the keynote speaker.

When I got back in Peoria, Keith sent for me. I went in to his office and asked him if he fired me while I was in New Orleans. He said he had not because “I was trying to raise money for Childrens Hospital with my speech in New Orleans regarding Haitian Hearts and Children's Hospital of Illinois”.

While I was seeing patients in Prompt Care at OSF in the morning on December 18, Hevesy came to the area and said that Steffen wanted to see us. I passed a colleague of mine walking down the hall who had been called in to work for me. He nodded. I knew what was going to happen. As we walked down the main hall near administration, Sister Canisia was putting up Christmas decorations. Hevesy said, “Good morning, Sister.” She didn’t even look up at him.

In the administrative office was OSF’s attorney Doug Marshall, Dr. Tim Miller, George, and of course Keith. They all looked so serious and solemn as they sat on Keith’s couch like good little soldiers. Keith’s bible was in its usual prominent location. Interestingly, Keith was not shuffling his feet nervously, smiling at the floor and saying “another side of me is going to come out.” Keith handed me a two page letter firing me from the medical center that I loved so much. I was fired because I did not see Dr. Lee as George had demanded. Not doing what Hevesy and Steffen demanded was the best move I ever made. It took a total of about 3 minutes to let me go after 21 great years at the hospital I loved.

Keith asked me if I had any questions. I had many, but it was too late. Steffen told me that I needed to leave the hosptial then. I picked up my stethescope and brief case from Prompt Care, a nurse hugged me, and I was gone.

-----------------------------

Letters from Dr. Gene Couri and Dr. Sonja Simenauer:


October 3,2001
George Hevesy M.D. OSF/SFMC
Dear George,

After reading John's letter, and finding out your response I felt it imperative to write you as your friend and your employee as to how this will affect our group and most of all our patients. I have known John for 17 years, share few common bonds with him outside of work, and have an incredible admiration and respect for him as a fellow physician and human. In these times of frustration, and chaos it is easy to see those particular points about someone that are irritating to us. John like all of us does not break this rule, but those things that are sometimes irritating are also his greatest assets.

A dedication to his patients needs that exceeds the distractions about him. When I work with John I have learned the importance of attention to the individual patient. Patient's medical needs are addressed with a focused comprehensive history, physical, and appropriate lab evaluation. No matter how busy, how chaotic, John will not saaifice this standard to the distractions of the ED.

A dedication to the art, and science of medicine. I have always admired John's discipline for furthering his knowledge base and frequently in adult and pediatric patients I tap this knowledge base on line. It had been frustrating and intimidating to work with someone like this as the residents staffed with him, and gave him the teaching awards. This had challenged me to work harder, read more, and hopefully teach in a better fashion.

A dedication to the mission of OSF. What can be said about a man who forsakes having children, and dedicates the vast majority of his time and money to saving the lives of someone else's impoverished children? These actions certainly remind us of what we should be doing, or at least helping with, and yet we are not pushed by John only self reminded of our shortcomings.

A dedication to the search and revelatim of the truth. This by far is John's greatest asset that defines who he is, and at the same time his greatest liability. My interactions with John have not always been pleasant, but have always been truthful and from his heart. John could certainly be more tactful or politically correct but truth to him is either black or white, and unfortunately he has not learned shades of gray.

George it certainly has appeared that in the past few years we have been pushing John out the door. His academic hours have vanished, his colleagues are afraid to agree or associate with him as he has not been politically correct, and the new nursing statff has brought preconceived prejudices to the ED. I was certainly hoping that your handling of our most valuable asset to the group would be done with patience and wisdom realizing what John brings to our ED. I understand there needs to be order in our group, and hope that this problem can be resolved as rapidly as possible to bring John back to our ED. I know it was not your intention, but by letting our most outspoken member go you send an all too familiar message to us all. Our worth should not be determined by our ability to "get along", but to serve our patients and the mission of Saint Francis. The integrity of our work should be determined by how much we are willing to personally sacrifice for our worth in our job.

John has put his job on the line for what he believes is the best interest of our patients. Life in our group would be easier without John, just as our life would be easier without a conscious. John represents the "Gold Standard" of an OSF employee, and I truly believe you have the ability to use this for our groups' benefit.

George our group needs to make a radical change, no more of the old smoke and mirrors, but a clear . delineation of what we need to do for our patients, you/our administration, and our hospital. We as your employees need to be rewarded for making the difficult choices and self-sacrifice, and politics as we once knew it needs to go away.

Thanks George,

Gene Couri



Sonya D. Simenauerer,D.D.S., M.D.
PROCTOR PROFESSIONAL BUILDING 5401 N. Knoxville Avenue Peoria, Illinois 61614 Telephone: (309) 692-1496

November 2, 2001
Dear Mr. Steffen:


I was shocked to learn of the loss of Dr. John Carroll in the emergency room. He is a wonderful addition to St. Francis Hospital and one of the best pediatric ER doctors. He has displayed great dedication to the needy children of Haiti and brought credit to your hospital.

Above all when my father was in a coma at St. Francis ICU, he stopped by everyday to comfort me even though he was not involved in my father's care.

I have directed all of my patients to go to St. Francis ER because of the good care that your doctors, like Dr. Carroll, give to my patients. His reputation, commitment, and dedication to others is an asset to your hospital.

Thanks for your time,

Sonya D. Simenauer, D.D.S., M.D.

(After Dr. Simenauer wrote this letter to Mr. Steffen, Dr. Hevesy called her and was very upset with her for writing this letter of support for me.)

Tuesday, March 14, 2006

Conflict of Interest

Conflict of Interest

During the fall of 2001 many people told me that Dr. George Hevesy was receiving a salary from Advanced Medical Transport (AMT). This seemed unbelievable to me. They usually followed up their statements with, “You know this is conflict of interest”. Another physician in the OSF ER screamed at me in anger about Hevesy’s conflict.

Hevesy was wearing many hats. He was the newly appointed Director of the ER at OSF and had been the Project Medical Director (PMD), for about 10 years. As PMD he was in charge of all the ambulances in central Illinois—approximately 70 agencies. Hevesy was (and is) Corporate Medical Director of AMT. The following year, OSF-SFMC would appoint him as President of the Medical Staff at OSF.

I filed under the FOIA at the Illinois Department of Public Health in Springfield for a conflict of interest statement. The document arrived after many months of trying.

Below are some excerpts from the IDPH statement regarding conflict of interest. It is not signed. It begins,

“In accordance with Section 515.320 j Scope of EMS Service, the Peoria Area EMS System is herein notifying the Department of a Stipend received by the EMS Medical Director from an EMS Provider in the System. Specifically, the Peoria Area EMS Medical Director, Dr. George Z. Hevesy, receives a stipend paid by an ALS provider, Advanced Medical Transport of Central Illinois.The stipend is justly provided to the EMS Medical Director for oversight and consultation provided to this comprehensive EMS provider. This EMS provider accounts for the majority of the System’s EMS responses and interfacility transfers. Additionally, this EMS agency provides a unique regional critical care (inter-facility) transfer service under the direct medical control of the EMS Medical Director.

This stipend does not create an agreement or atmosphere which makes the EMS Medical Director answerable to or directed by the EMS provider. Nor has it influenced the Medical Director’s assistance of other providers.

The Peoria Area EMS Medical Advisory Board and the Ambulance Board of Directors, consisting of representatives of the Peoria area hospitals, have reviewed the stipend and believe there is no potential or actual conflict of interest.”
----------------------------

The “EMS provider” stated above is AMT. I wonder what the PFD would say about influencing the medical director’s assistance with regards to the PFD? The Ambulance Board of Directors must be the AMT Board of Directors because there are no other ambulances in Peoria.

This is truly an amazing document. (Please see last post in this blog regarding Doug Marshall's comments regarding PAEMSS and IDPH and the confusion that is created by the statement in the Journal Star that PAEMSS is an arm of IDPH. Doug Marshall is OSF attorney and PAEMSS attorney.)

Locally and nationally, people in EMS told me this represents conflict of interest. Firefighters stated that they “tap their toes nervously” and wait for AMT to arrive when they have a patient with severe breathing problems and are unable to help the patient other than give basic life support, even though the PFD had firefighters with advanced skills (Intermediate and Paramedics). Many firefighters in the Peoria area, told me that Hevesy “obstructed” their departments when they attempted to upgrade their services for their citizens. The municipal fire departments are not paying Hevesy; AMT is. AMT is the only paramedic and transport service in the city of Peoria.

Three are two fundamental ethical premises that guide prehospital medical care. The principle of justice implies that the system be fair and equitable. The principle of beneficence requires that actions and intentions are in the best interest of the patient.

In the April 5, 2005 Annals of Internal Medicine a Position Paper regarding medical ethics stated the following: “The physician must seek to ensure that the medically appropriate level of care takes primacy over financial considerations imposed by the physician’s own practice, investments, or financial arrangements. Trust in the profession is undermined when there is even the appearance of impropriety.”
“…Physicians must be conscious of all potential influences and their actions should be guided by patient best interests and appropriate utilization, not by other factors.”

Do you think this constitutes conflict of interest?

In December 2002, my brother and I met with Monsignor Rohlfs and the Canon Law Lawyer for the Diocese of Peoria, Patricia Gibson. We met with them in Monsignor Rohlfs office. We expressed our concern with the conflict of interest regarding our EMS system as described above. They helped us draft a letter of petition to the OSF Sisters requesting a Catholic tribunal court against OSF because of OSF’s association with AMT and Hevesy.

However, in February of 2003, when I met with Monsignor Rohlfs and Patricia Gibson, they told me that if I pursued a tribunal regarding OSF’s role in this matter, the Diocese would withdraw its support from Haitian Hearts. They also stated that they would blame me in the media for the failure of the program. I was stunned to hear Monsignor Rohlfs say this. The Diocese effectively held the Haitian kids who needed heart surgery hostage to protect OSF from a Church tribunal. This was very hard to accept.

I filed the petition anyway with Bishop Jenky, who refused to consider it. (See his written response below.)

OSF-AMT Relationship

OSF-AMT Relationship

On September 27, 2001, I wrote a letter to Keith Steffen, CEO at OSF-SFMC, stating that I thought the bed capacity at OSF was not sufficient for the number of patients we were seeing in the ER. We were just keeping people too long in the ER before getting them upstairs and in their hospital bed. I sent this letter to my ED colleagues and other administrators.

Dr.Hevesy suspended me from the ER the next day, put me on probation for 6 months, and banned me from the main ER at OSF for writing this letter.

In October, I had a meeting with Hevesy in his office. He had been appointed director of the ED on August 1. People warned me that Hevesy was meeting with Andrew Rand in his office, but that didn’t mean much to me at the time. Many people in the area had recently told me that Rand was paying Hevesy for his services and they thought this represented conflict of interest.

I waited outside Hevesy’s office for 15 minutes, until Rand came out. I asked Hevesy why he had me wait while he met with his business partner. Hevesy had no immediate answer.

Why Rand was even allowed on OSF’s campus was questionable. AMT, under his watch, the year before had been fined $2 million for Medicare fraud by the federal government. AMT had been “upcoding”, i.e. charging the patients too much and the taxpayer was footing the bill. But Rand retained his position as director of AMT. This news was downplayed in Peoria and the 3 medical centers in Peoria helped bail AMT out of this financial mess. OSF is the biggest supporter of AMT and has significant interactions with this not-for-profit agency.

AMT grossed over $7 million a few years ago. Several years ago, Rand’s salary was $183,000 and Hevesy’s annual income was over $400,000 per year. But the PFD, who responds to approximately 10,000 health related 911 calls per year collects nothing for their responses.

Unfortunately, in Peoria there is a long history of friction between AMT and the PFD. It’s simply about money.

On May 1, 1996 there was an interesting article in the PJS headlined: “Ambulance Plan Abandoned–Fire Department to Add Defibrillation Program”. The article seems like it could almost have been written yesterday. AMT was worried that the PFD would go into the ambulance and transport business. Rand was worried about AMT. Chief Ernie Russell stated, “When we first started looking at this we had to answer was the service being offered now at a quality that we wanted. We said “no”. We wanted quicker response and the defibrillation ability…”

So what this all meant from my sources was that the decison was made for the PFD to stay at basic level. They couldn’t even give basic drugs and had to wait for AMT to arrive if the PFD was at the scene first for AMT to give advanced drugs and shock the patient. But the firefighters bought their own defibrillators to shock hearts during a cardiac arrest in ‘96 or ‘97. In a PJS editorial that preceeded this article on February 18, 1996, the editors state, “What we have heard is a medical community speaking up in support of AMT…George Hevesy, emergency services director at St. Francis Medical Center, says he fears city-run service would lack the expertise, the funding and the medical supervision to provide a high quality of care.”

This was an amazing statement by Hevesy because he was in charge of all the emergency agencies in central Illinois including the PFD and if the PFD lacked the expertise or lacked the medical supervision, that was Hevesy’s responsibilty. The Journal Star did not report that Hevesy was on AMT’s payroll and that their was obvious conflict of interest.

Where were Hevesy’s statements encouraging the PFD and helping the PFD acquire the life saving defibrillators prior to 1996? The American Heart Association stated in 1992 that all basic units (like the PFD) should be shocking people at the scene of a cardiac arrest. AMT was doing this in 1992, why not the PFD? Patients were being defibrillated at the scene of a pre hospital cardiac arrest since 1967! Where was Hevesy and his boss Rick Miller regarding this in Peoria? Why do the administrators from all three Peoria hospitals come to the City Council meetings over the years when AMT is the topic?

The Journal Star stated everything was fine with the emergency medical services in Peoria in 1996 just like almost everyone is saying in 2005. It is not based on any statistics. It is just a “feeling”. And a fair amount of local business pressure to keep things as they are in Peoria.

What would the public and the PJS say if the PFD were slipping the doctor in charge of all ambulances in Peoria a nice salary? Would that be reported in the media?

Emergency Room Overcrowding

Emergency Room Overcrowding

The letter I wrote to Keith Steffen, adminstrator at OSF-SFMC, dated September 27, ‘01, described my thoughts and concerns about the OSF- ER after working an afternoon shift the day before. Elderly patientes signed out and went home because they just didn’t want to wait for a bed in the hospital to open up so they could be admitted. I felt very uneasy signing these sick people out of the ER to go home.

The Annals of Emergency Medicine headline an article in the January, 2000 issue “Overcrowding in the Nation’s Emergency Departments: Complex Causes and Disturbing Effects”. During the 90’s, overcrowding in emergency departments became a national issue. It didn’t just involve OSF in Peoria. The article stated, “ED overcrowding has multiple effects, including placing the patient at risk for poor outcome, prolonged pain and suffering of some patients, long patient waits, patient dissatsifaction, ambulance diversions in some cities, decreased physician productivity, increased frustration among medical staff, and violence….Unless the problem is solved in the near future, the general public may no longer be able to rely on ED’s for quality and timely emergency care, placing the people of this country at risk.”

In my opinion, this described OSF-ER almost perfectly. Thus, when I wrote Steffen my concerns and then met with him for the first time in early October, I had no idea that he would metaphorically refer to me in the meeting as a “cancer in the ER that needs to be cut out before it metastasizes” as well as a “hemorrhage that needs to be stopped before the bleeding gets out of control”. How his medical descriptions of me as a cancer and a hemorrhage related to bed capacity and overcrowding at OSF, remained a mystery to me. He didn’t seem to be focused on the important issues for OSF. He seemed to be focused on the concept of fear amongst employees and finding out from me which nurse started a petition in support of me and the problems I had addressed. And the ER director, George Hevesy, put me on probation for 6 months from working the ER the day after I sent this letter.

Almost a year after Steffen fired me from OSF, an article appeared in the journal “Academic Emergency Medicine”–The Elusive Nature of Quality. It discussed that systems need to change before emergency rooms can change for the better:

“Front line care providers (doctors working in the ER) are the frequent targets of criticism regarding the quality of care, and are often the recipients of the metrics we use to measure quality. These dedicated, skilled, and talented clinicians are often powerless when systems changes are needed, but they are held accountable for their actions within a SYSTEM THAT CANNOT ALLOW SUCCESS.

“The true route to achieving quality begins with an enduring commitment from the highest leaders of the organization, willing to exercise their authority for productive benefit. If the board of trustees and the CEO do not actively support excellence in the ED, enduring improvements are unlikely.

“If the messasge is not loud and clear that the patients in the ED must be served optimally by every service with impact, then mediocrity will be the norm. Responsibility must be properly allocated, which is a task of the leaders. No system is successfull without effective leadership.

“If we accept that the formula for quality begins with leadershhip, then the top of the hospital administration must set the expectations for all critical congributors to the ED.

“The essential element of leadership is strong principle.”

These paragraphs define the situation perfectly, in my opinion. However, Steffen and Hevesy must not believe in their validity based on their punitive actions against someone who pointed out to them the problem that needed their attention. And both Steffen and Hevesy told me that there were serious problems with leadership in the
OSF-ER.

On June 3, ‘05, a tiny article appeared in the Journal Star: “Peoria Hospital Opens New Emergency Unit”:

“OSF-SFMC opened its new $2.4 million Emergency Care Unit on Thursday. The 13-bed facility…will serve as an observation area for patients with chest pain, heart failure and asthma.

Mike Cruz, the assistant director of the OSF-ED stated, “It should help significantly…because of the operational components. This will increase total capacity (for emergencies) by about 30 percent. Given that we haven’t had a new facility recently and there has been a volume increase…it will help”.

Notice that it wasn’t Hevesy or Steffen that made this announcement to the public. This needed to happen years before and “the main campus (downtown OSF) had been ignored” according to Dr. Tim Miller in OSF administration when I met with him in September, 2001, after I had written my letter to Steffen.

In April, 2006 when OSF announced its new 234 million dollar campus renovation, Keith Steffen stated that this would include a "much needed" improvement in the Emergency Room which was built for 32,000 patients but is currently expected to have 62,000 visits in 2006.

Why did Mr. Steffen refer to me as a "cancer in the Emergency Department" when I brought the OSF bed capacity problem to his attention in 2001?

OSF’s leadership definitely is lacking, not based on strong principle, and needs a change.

OSF Emergency Room Patient Satsifaction

Emergency Room Patient Satisfaction

The OSF Emergency Room patient satisfaction as reported in the Press-Gainey statistics was very low. When I was fired in December, ‘01, the reported patient satisfaction was 33%, the lowest at OSF-SFMC. I sure didn’t have all the answers to the problems of the ER, but I thought that the ER Directors, Rick Miller and George Hevesy, were not forceful enough with OSF’s administration. They seemed to be lackeys for administration. They didn’t seem to advocate enough for the ER.

The ER seemed to be on the “backburner” compared to other OSF projects like the construction of the OSF Center For Health—the new OSF facility that costs 10’s of millions of dollars and positioned in north Peoria. At an Emergency Department Staff meeting in 2001, mention was made of the lack of pillows for our patients’ stretchers in the ER. An attending physician (not me) even stated he would borrow a friend’s pick-up, go to Wal Mart and buy pillows with his own money for the emergency room. This offer enraged Dr. Miller at the meeting because it showed how far the ER had plummeted under his watch. Miller was on his way out the door as Director and wanted not to inflame administration any further as he cut himself a nice deal as a “regular” ER doctor.

I stated to Miller over the years that I did not think we had good control over the environment inside the ER. I thought the ER was dysfunctional. I told him it was like practicing medicine on a street corner in Haiti. Miller asked me to write down my comments for the Patient Satsifaction Committee which I did on February 8,2000.

Here are excerpts from my letter:

“Patient Satsifaction Committee:

Rick Miller called me into his office after hearing second hand my comments at your Patient Satsifactiion Committee meeting. I offered to put into writing some thoughts and suggestions concerning my perception of our ER since I have spent the majority of the last 20 years of my life at OSF-SFMC. (Since 1989, I had spent more hours on line seeing patients in the OSF ER than any other physician in the department.) Rick asked me for specific suggestions regarding patient satisfaction or lack therof.

1. As I stated quite clealy last week, the ER needs to become the central focus of the Emergency Department. Our individual agendas, problems, and distractions need to be muted and care of the patient needs to take precedence over other matters. The patient needs to become the center of focus for attendings, residents, nurses, and everyone working in the ER. At the present time this is not the case. This concept is quite simple and definitely not original. We seem to want to make all of this harder than it really is. Thousands of dollars will be spent on teaching us how to act and what to say. This shouldn’t have to be the case. Should we need outside speakers giving us pep talks? We should be more adept at communicatiion and attempting to achieve patient satisfation than anyone in the hospital.

2. A number of employees have left the ER recently. Why? What is wrong? Our leaders need to look very carefully at this issue. The right questions have to be asked. Respect for each other is often lacking. Disagreement and reasonable dissention should be fostered not squelched. Nurses and doctors and everyone should not be afraid to make suggestions. I know many are… Open face-to-face discussions should occur. There shoud be zero tolerance for gossip and innuendoes. Happier employees could beget happier patients.

3. Attending physicians need to spend quality time with patients. At their bedside. When time permits, residents should present appropriate cases at the bedside with the patient and family listening and contributing. The patient’s nurse needs to be in the room. This would show her interest as well. I frequently solicit the nurse’s advice as to what she thinks is going on with the patient and frequently do what the nurse tells me. The nurse would automatically be reintergrated as part of the decision making process that is unfolding. Duplication of efforts would be reduced tremendously. Patients would sense an effort on their behalf. Watching us read real estate magazines at the nursing station would be supplanted by patient medical staff interaction.

4. The noise pollution and interruptions in the ED are huge problems. I believe that if most interruptions were actually analyzed, 90% would be unnecessary. ICU’s don’t allow it. Surgery doesn’t allow it. Caterpillar doesn’t allow it….This cacophony of activity that plays out daily in the ER shows no respoect for the paitent who we are attempting to satisfy. It disrupts thinking, history and physicals, reading medical records, teaching, and most of all quality of care rendered to the patient.
So how can we decrease these distractions?

Here is a partial list of my suggestions:

Think before you yell at someone across the ER. Is it really necessary to yell it?
Idle chatter, cursing, and whistling Chrismas carols should be prohibited. (Respect for the patient and his condition needs to be shown.)
Over head announcements should be kept to a bare minimum by everyone.

Limit two visitors per patient at a time. There is simply too much traffic in the ER.
I counted 20 people (staff, EMT’s, etc.) mlling around talking outside of the nursing station on one occasion. Frequently it is diffficult even to get a booth to chart.

Remove medical communications from the ER or staff it full time with someone dedicated to that and only that. ( I put this in because it was very time consuming and distracting to answer these calls. Hevesy was in control of all ambulances in central Illinois and OSF was and is the resource hospital and base station. All radio calls from ambulances came to OSF ER whether the patient was coming to OSF or not. Doctors had to answer the calls, write up the conversation, call the receiving hospital, and have the chart faxed to the receiving emergency department. It was helpful at times to the patient, but could have been handled by the receiving hospital because they were listening to the call as well and the EMT’s on the ambulance followed protocols that had been established by the project medical director anyway. I thought that the job done by the EMT’s and paramedics in the Peoria area showed sincere care on their part and their notes and my conversations with them in the ER was very valuable to the care of the emergent patient arriving by ambulance. The EMT’s, volunteer fire departments, municpial fire departments, and AMT paramedics and EMT’s found themselves in very tough circumstances with many patients. I didn’t know in 2000 that Hevesy was on the payroll at AMT and for him to show his power base at OSF with medical communications was important to him for reasons that I did not know. Answering the radio pulled us away from our patients already in the ER at OSF and delayed and fragmented their care all the more. )

5. As I said last week go back to the basics of any primary care specialty–the ABC’s. This is often the hardest for me to do but the most important. Emergency Medicine is not rocket science. We need to do accurate appropriate vital signs. Attendings and residents need to learn how to do vital signs again. The physical exam (not technology) needs to be resurrected and utilized. The patients need to be undressed in appropriate clinical scenarios. Continuous pulse oximetry and telemetry frequently does not constitute appropriate or even necessary vital signs. Frequent reassessment of the patient at the bedside by the doctor and nurse is difficult but necesssary.

As you all know I want my family and friends to come to this Emergency Department and OSF-SFMC when sick or injured. Central Illinois is very blessed to have this medical comples.

I finished the letter as follows:

A ton of money and new technology is not necessasry. Common sense and making the effort to do a good job is necessary. People in the trenches like me need to do the basics over and over in a friendly and structured environment that gives the patient a chance. Our leaders need to listen, suspend political and ecomonic agendas, and refocus on the ER and its people.

Respectfully,

John A. Carroll, MD

Only two people on the Patient Satsifaction Committee responded to my letter and behind closed doors told me that they liked it. I think most others were afraid to say anything because of the content of my letter and the issue about medical communications because that was Hevesy’s baby.

In the fall of the following year as I was under indictment at OSF, Hevesy told me during one of my meetigs with him that the ER had been without a leader for one and one-half years. He told me that he would be frustrated also. Keith Steffen even said there were “deep problems in the ER” and leadership problems in the ER (phone conversation November, ‘01). Tim Miller, assistant administrator at OSF, told me that the “OSF main campus had been ignored.

After I was fired in December, the patient satisfaction rate continued to be very low and an employee satisfaction rating from the ER at OSF came in close to last in the hosptial. 18 ER nurses had left and 12 travelling nurses had been hired by the ER. The ER head nurse was let go partially due to lack of confidence in her by other ER nurses. (She was promoted to OSF Corporate.)

---------------------------------
The Elderly Black Lady

In December, 2000, an elderly Black lady came to the ER for evaluation. She had a few family members with her. The lady was placed in ER room #17 which is in the back hall. She was evaluated by the nurse, resident physician, and me. However, after several trips by me to see her, it seemed like not a lot was being done for her by any of us. She was waiting too long which was not uncommon in the OSF emergency room.
I wheeled the lady up to the nurses’ station and put her under the flow board. This was the center of the ER. Many of the employees in the ED were at the nursing station hanging out. I calmly stated to her that “maybe now you will get some attention”. I went into a nearby room and began with another patient who presented with chest pain.

The nurses at the desk immediately started an IV in the lady under the flow board and moved her to closer room. Her care picked up quickly.

This was reported to Rick Miller by the nursing staff that I had pushed the patient to the center of the ER. Miller told me that this “incident” had a “disruptive effect on the department and represented the department poorly to the patient’s family”. I asked Miller if the family complained about my actions and he said “no”. Obviously, the center of focus for Miller and the nurses who reported me was not the patient’s care but the family’s perception of the ER staff. If my action was disruptive, and caused some action for this patient, I was doing my job.

Miller went on to say very clearly that my action was inappropriate and if I did the same thing again, it would affect my ability to continue working in the Emergency Department. I thought that the delay in the patient’s care was inappropriate and had hoped that Miller would support me, but he did not. Miller would not challenge the nurses. The ER head nurse would go to Sue Wozniak, Chief Fianancial Officer at OSF, and Miller did not want any part of Wozniak for many reasons.

This “disruptive and inappropriate action” on my part was the beginning of the end for me as reflected in Miller’s notes of our conversation.

posted by John A. Carroll, M.D. | 4:34 PM
-------------------------------------
June 23, 2006

In the last couple of days, two sources have agreed that hospitals and emergency departments in the U.S. are sick. Cal Thomas and The New York Times both report that we are in the middle of a hospital crisis.

Quoting from both articles, the important points are as follows:

1. 114 million people sought treatment in US emergency departments in 2003.
2. People without insurance or on Medicare are often refused treatment in physician’s offices and sent to local emergency departments. Hundreds of thousands of seriously sick people are diverted from overcrowded emergency rooms filled with people getting care for illnesses that are not life threatening and could have been taken care of in an office or clinic. To help “unclog” emergency rooms will require extending health care coverage to uninsured and providing more primary care clinics and doctors in poor neighborhoods.
3. Hospitals are overcrowded and patients wait in the emergency rooms for hours for treatment and disposition.
4. What is not known is how many people die as a result of delays in treatment or inadequate care under chaotic conditions in emergency rooms.
5. Cal Thomas prefers “systems thinking” as opposed to pouring billions of dollars into a federal agency to fix the problem.
6. Thomas defines “systems thinking” as “basically how you see things. Instead of seeing a huge mess with one problem piled on top of another, you see differently. You see with what people call “new eyes.” You see how you and your work fit into the system, and how you and your work connect to the other people in the system.”
7. Systems thinking is being tried at several hospitals throughout the country, reducing patient waiting time, dramatically cutting costs and delivering quality care to patients, making them happier and healthier. It has also resulted in doctors, nurses, and other hospital workers enjoying their jobs more. With systems thinking, the patient comes first.
8. The question remains, “Can we afford not to heal our hospitals?”

Putting the patient first will solve most problems encountered in medicine.
----------------------------------------

Fear at OSF

OSF’s mission statement regarding the importance of open and honest communication did not seem to be followed during the months and weeks before I was fired in December, ‘01.

The Emergency Department at OSF has 24 resident physicians who do three-year residencies in Peoria to learn the speciality of emergency medicine. They are evaluated on a monthly basis for 36 months regarding their performance. I really enjoyed working with the resident physicians for the 12 years I was employed in the ER at OSF, teaching in the department and giving conferences covering a variety of emergency medicine topics. The residents are young, aggressive, and want to learn.

A resident physician told me in detail about a meeting of all ED resident physicians during the time I was suspended from working the main emergency room. I missed being in the ED and working with the young physicians. The resident physicians were told by a senior member of the ER staff that if any of them “spoke negatively” regarding the fact that I had been banned from the emergency room, they would “suffer harsh consequences”. I asked if Hevesy had made this announcement. The answer was no but that Hevesy stood next to the speaker nodding his head and affirming the threats. (OSF functions this way to protect certain individuals. Subordinates are picked out to give bad news.) The residents wanted good evaluations during their 3 years in Peoria so they could get good jobs when they finished their residencies. They knew they shouldn’t say anything.

Another resident told me that when he went in to talk to the Program Director in the ER for his evaluation after I was fired, he was asked questions about his friendship with me and what he thought about my departure. The resident did not know what to say because of the obvious implications regarding why he was asked these questions.

Interestingly, an attending physician was having an affair with one of the residents he was evaluating on a monthly basis during the time I was being fired for writing my “bed capacity” letter. This attending physician kept his job at OSF as I was terminated.

All of the nurses in the ED were talked to in 3 separate meetings by Hevesy and the director of the ER nurses. My termination was discussed. I can’t recall exactly what was said; I can’t locate my notes at present, but I do not think the nurses walked away thinking they were free to discuss the issue. The OSF nurses have no union, so they could be fair game. A nurse who started a petition supporting me told me how Rick Miller would pick up her charts out of the patient box and scan them. In her opinion, he was looking for any mistakes or oversights she have made with her documentation to use against her. (She no longer works in the ER at OSF. She left voluntarily.)

During the fall of ‘01, an attending physician in the ER was vocal in his support for me in the ER. One day while in the bathroom, he was followed in by another assistant director of the OSF-ED and told to hold down his comments in support of me. The attending physicians were told not to discuss my firing with the media. As documented in another post, Conversations with Chris, a fax went out to various places at OSF-SFMC telling all OSF employees not to talk about my firing to “protect me”. They of course were trying to protect OSF and themselves for their indiscretions.

Several days after I was fired, an ER staff meeting occurred and Keith Steffen and OSF attorney Doug Marshall showed up. Someone attending the meeting filled me in on the details. Keith wore glasses and stared at the floor a lot and appeared quite sad. He said to the doctors that “he had not been sleeping well” (concerning my firing) even though he had smiled and told me during those months in his office how at peace he was and how well he was sleeping. ( I know this seems unbelieveable and I would have a hard time if I were you reading this blog. Doug Marshall spoke a lot because Keith was so “sad”. Most of the physicians had never even seen Marshall before and wouldn’t have known who he was.

I asked the person present at the meeting if anyone believed what Keith was telling them and the answer was “no”. It was stated that my firing was the toughest they encountered at OSF citing an example of a janitor who jumped up in Keith’s office at his termination and was extremely angry. This left the impression with my colleagues that the same may have occurred with me. It did not, of course, but that was the impression created. What Steffen and Marshall left out were the seeds of doubt that Steffen was creating all over the community about me. This wasn’t mentioned to my colleagues.

After I was fired from OSF, a Haitian Hearts supporter, an OSF employee, and a good friend of mine had a meeting with OSF’s chaplain, Fr. Mike Bliss. We pleaded with him to talk with Keith Steffen about the plight of the Haitian children who needed surgery. Father stated that he would talk with “Sister” but he would not talk with Steffen about this. He was very definite about not approaching Steffen even though the Haitian kids were screaming for the Sister’s mission to be followed. He stated this would be “waving red flags as to whose side he was on”. (I assumed he was on the Haitian kids side. He had travelled to Haiti with us in the past and saw the inhuman conditions on the island where these kids lived.)

I said to Father that “you won’t be fired if you speak with Keith”. He just laughed and raised his eyebrows. I interpreted his facial expression to mean that his getting fired was a distinct possibility if he fought this too much. I couldn’t believe that the Catholic chaplain who said Mass everyday in the chapel at OSF, visited the sick every day and night, and came to the ER for pastoral care issues every time I called him, would be so intimidated by Steffen. He knew the consequences that could follow and that the Sisters probably would do nothing to stop Father’s departure from OSF. The bottom line was that Father Bliss knew who really controlled OSF. And they didn’t wear habits.

As the months went by, and I began to understand more of how things worked in Peoria, I wondered what the repercussions from the Catholic Diocese of Peoria would be against Father Bliss if he took a pro active stance in support of the Haitian Hearts children.
-------------------------

August 19, 2006

OSF and Unionizing

Tom Schindler wrote an article in the National Catholic Reporter, August 11, 2006, regarding Catholic hospitals and unions. Much of what I will write in this post comes directly from Mr. Schindler’s article.

A couple of years ago at OSF-SFMC in Peoria there was some talk of the nurses forming a union. Keith Steffen, CEO at OSF, wrote a letter and discouraged the formation of a union. A friend’s spouse, who was a nurse at OSF, was asked by an upper level nurse if she was going to sign a paper in favor of a union. She viewed this as harassment. Needless to say, she didn't sign.

Mr. Schindler made the following points:

1. Catholic tradition believes people have the right to organize and bargain collectively. This is a social right.

2. In 1891, Catholic social teaching explicitly recognized unions in the Church’s first social encyclical—Rerum Novarum. In their 1986 pastoral letter “Economic Justice for All”, the U.S. Catholic Bishops reaffirmed the right of workers to organize unions and opposed efforts to block or weaken organizing drives. Why would Keith Steffen in Peoria ignore the pastoral care statement and have a hostile response? I believe the OSF Sisters are looking the other way. The Sisters could look at a nursing union at OSF as a vehicle to advance the Mission of OSF from patient care to worker justice.

3. Bishops in the United States are turning a “blind eye and deaf ear”. The late
Cardinal John O’Connor of New York, called the “patron saint of health care
workers”, ordered four Catholic hospitals to hire back strikers they had fired during one strike and forced another Catholic hospital to stop hiring permanent
replacement workers during another strike. Where was Bishop Jenky in the Catholic Diocese of Peoria? Can you imagine him doing what Cardinal O'Connor did in New York? Did he support the few nurses at OSF who were speaking out for a union? Bishop Jenky simply did not want to offend "management" in Peoria.

4. Mr. Schindler states that in the end, support for unions is a matter of human dignity. (Nurses are not “widgets” as Mr. Steffen has referred to them.) Employees in hospitals, as well as Catholic schools, have a political and social right to a voice. And given the asymmetry of power between employees and management, that right needs the protection of organization. In the case of hospitals like OSF the dignity of those who come there for treatment is also at stake.
-----------------------------------

Conversation with Sister Canisia

Conversation With Sister Canisia

In November 2001, I was able to schedule a meeting with Sister Canisia. I was still attempting to keep my job in the ER. Two pediatric cardiologists who took care of Haitian kids, one OSF-ER doctor, and a former OSF-ER nurse accompanied me. Sister Canisia greeted us in her office and we all sat down. I discussed with her my letter regarding bed capacity at OSF and the patient delays in the ER.

There is a side door that leads into Sister’s office that comes from Keith Steffen’s office. About 10-15 minutes into the meeting with Sister, Dr. David Gorenz, an assistant administrator, and Sue Wozniak, CFO, entered Sister's office through this side door and sat down with us. They were not invited by me or any of us. It didn’t take too long to figure out where they came from and for what reason. We tried to ignore them but Dr. Gorenz interrupted and started asking me questions when we continued the discussion with Sister Canisia. Gorenz suggested that a mediator be chosen to mediate my 6 month exclusion from working in the main ER. I didn’t give him an answer because I needed time to think about this option, and usually OSF administration was not giving me good advice. Gorenz and Wozniak were sent in to disrupt the only meeting I had with Sister Canisia and they did a good job. (Frankly, it broke my heart that Dave Gorenz came in and became part of this debacle. I had so much faith in him for 20 years. He was my mentor when I was a resident physician at OSF. I would never have expected this from him.)

After one hour, I thanked Sister for meeting with me and the other physicians. The nurse was crying. We could all see what had happened. Sister then told me to stop by Keith’s adjacent office because “he wanted to speak with me”. I knocked on his door and he opened it. I asked him if he wanted to talk with me. Steffen lowered his head, looked at the floor and said “no”, and let the door quietly close.

I called Gorenz several days later and told him that I would accept a mediator.

A few days later Keith wrote me a memo stating that mediation would proceed. I was fine with this concept. When I met with Keith a few days later, I took out my legal pad to take notes as usual. Doug Marshall, OSF attorney, was in Keith’s office as he frequently was to help monitor Keith and tell Keith to “slow down” when necessary because I was writing everything down.

Keith started out by confidently stating that “mediation is a good idea” and that “I (Keith) thought of it”. I nodded my head and kept writing. Keith continued, “However, we are not going to mediate. Doug will explain.” I started laughing and looked at Marshall. With a very flat affect, Marshall said, “We don’t mediate.” I held up Keith’s memo stating that mediation would be done, and asked Marshall if it meant anything that Keith had written it down and sent it to me. Marshall replied, “It means nothing.” That was probably true…

So mediation was no longer an option. Even the Executive Committee at OSF would not hear of my plight because there is some sort of bylaw or something that states that employee problems don’t go to the Executive Committee. I would have loved to have a neutral mediator sitting around a table with the main players there. I don’t think Marshall thought Keith’s idea was so great. Hevesy probably didn’t think so either.

Later, when my brother asked Keith about the meeting with Sister Canisia that was disrupted by his two administrators entering Sister’s office from his office, Keith responded he knew nothing about the meeting.

Conversations in Church

Conversations in Church

One week after Keith Steffen fired me from OSF, an Apostolic Christian friend of mine told me she had been approached in her church by an Apostolic Christian nurse who also attended the same church. In very definitive terms, the nurse explained to my friend some rumors she had heard about me that came from a “not low level source” at OSF. (A couple of the things that this nurse stated were almost verbatim what Keith had told me or people that had approached Keith on my behalf.) The nurse warned my friend about travelling to Haiti with me in January, ‘02. I won't say what the rumors were, but you can take a guess. (When I told Bishop Jenky, he was visibly enraged.)

My friend started to cry in church at hearing these rumors and asked the nurse if she had ever heard of Keith Steffen. The nurse stated she had never heard of Keith Steffen. (The Apostolic Christian community in this area is close knit. Steffen had visited her office in the past. Also, my friend’s mother used to baby-sit for Keith and his brother when they were kids living in little rural communities near Peoria.)

When my friend called me about these rumors she stated that she thought “I needed a chance to defend myself.” When I heard this, what Keith Steffen was saying to me when he smiled and looked at the floor in his office and shuffled his feet and repeatedly said, "John, when this comes out about you, it won't be good", made sense to me for the first time. I was being set up for a big fall. The seeds of doubt were being sown by the Administrator of OSF.

The next day, I went and talked to this nurse who I was seeing and meeting for the first time in my life. She was extremely nevous and apologetic for what she had said. (One month later, she wrote me a letter apologizing for what she had said.) However, later my friend told me the nurse called her and berated her for telling me in the first place. So I don’t know how sorry she really was.

After hearing what my friend had told me, I was extremely happy for many reasons that I had not let myself be coerced into seeing the "wellness physician" to keep by job at OSF.

October 5, 2006--An interesting followup to this post is the following: Take a wild guess which office this nurse worked for when I spoke with her and she told me that she had never heard of Keith Steffen? Peoria Day Surgery Center which was also known as Peoria Urological! Recently, the Journal Star stated that Mr. Steffen had threatened to "bury" Peoria Day Surgery Center. Sadly, for Mr. Steffen and the nurse that was saying she had never heard of Mr. Steffen, Dr. Joe Banno told me in his Peoria Urological office in 2002, that Mr. Steffen had threatened his office to run them out of business. Dr. Banno told me that he did not believe his nurse had never heard of Mr. Steffen.
------------------------------

Sister Judith Ann

Sister Judith Ann

The day after my conversations with the nurse who was spreading the deadly rumors, I decided I needed to talk to Sister Judith Ann, President of OSF-Corporate. Sister had long been a big supporter of the Haitian kids, would eat supper with my mom, and come to the Peoria airport to greet the kids when we got off the plane from Haiti. Sister Judith Ann’s title is President of OSF. She had assured me many times over the years, that OSF would never turn away a Haitian child.

When I arrived in her office, she was quite nervous. I sat down and told her that some really vicious rumors were circulating. She interupted me immediately, without me telling them what they were, and told me, “They aren’t true, Dr. John.” She must have heard them. This is not what I wanted to hear from her—I knew they weren’t true. I told her that I had talked to the nurse the day before who was spreading these rumors and that the nurse said they came from a “not low level source” at OSF”. I strongly felt that it was Sister’s responsibility to look into this as a Corporate leader and friend of mine. I asked Sister to simply talk with the nurse. Sister immediately said “no”to my request. It didn't seem that she even thought about her answer. I couldn’t believe she would say “no” so fast. Sister had obviously heard the rumors, was told about them from someone, and said “no” immediately when I told her I had spoken with the nurse and was requestng Sister’s help.

Based on my conversations with Keith Steffen the preceeding 3 months and what a number of people told me he was saying about me, I wanted Sister to investigate thoroughly where these rumors were originating. She talked about things like “we are like squirrels running around in a cage”. Poor Sister was very agitated and nervous and had been told that bad things were coming down the pike by someone. She was also probably told to “deny”. OSF had just fired me and now Sister Judith Ann's feet were being held close to the fire. Just think what the ramifications to OSF would be if Sister found the answer or if someone ratted on someone else? These thoughts had to be going through her head. (Sister Judith Ann told me that day that Jim Farrell, Corporate Director of Marketing/Communication was devastated by the rumors. When I talked to Jim, who was a friend of mine too, he denied hearing any rumors. Sister was being given some false information that was probably fed to her. Corporate did not have their act together any better than SFMC. )

Then, incredibly, when Sister told me that if Administration at SFMC had been responsible for these rumors, she concluded that we just need to "reconcile". (Reconcilliation involves admitting one’s mistakes…would Administration have done that?) I could see Sister was going to do nothing.

As I left her office, I felt totally abandoned by the OSF Sisters whom I had totally trusted for three decades. Plus, I didn’t think they were in control of OSF any longer. In fact, I thought they were being used and their great legacy in Peoria being scandalized. They were figure heads who water plants and pray for people, but running the $1.6 billion OSF health care industry was left to the guys who drive the big cars.

Conversations With Chris

Conversations With Chris

Chris Lofgren is the OSF-SFMC spokesman. When the media want to know something about OSF-SFMC, they contact Chris. His allegiance is of course to OSF which signs his paycheck. Chris is kind of like the White House spokesman, who spins things for the White House, except that Chris spins things for OSF.

An OSF employee came to my home in the Spring of ‘02 and told me that Chris Lofgren had unusual things to say about me around the time Keith Steffen was firing me in December, ‘01. (She said Lofgren had said strange things about me in November, 2001.) Why Lofgren would be talking to her remained mysterious to me. Anyway, he made multiple comments to her regarding me. One of Lofgren’s comments was that I was not married and lived at home with my mom. This was true but why would Lofgren comment on this and what did it have to do with my impending termination from OSF. Lofgren said other things as well, and Steffen had told me in his office many times that “when this comes out about you, it won’t be good.”

I asked this employee if she would meet with Lofgren with me to confirm his statements and she replied that she would. My brother and I showed up at Lofgren’s office on May 16, ‘02 but the employee was not there. She was obviously afraid to be there. Anyway, Tom and I had a talk with Lofgren who wanted to know why we wanted to speak with him. I asked him what he had been saying about me to the employee. He acted like he didn’t know exactly what I was talking about. So we left. My brother had taken off work that day as a research engineer, father of five kids, and had better things to do than sit it this office and hear Lofgren play with words.

That same afternoon, I received a voice mail from the employee who Lofgren had spoken to, and in it she said she had spoken to Lofgren that morning about his statements about me in November, ‘01. So Tom and I headed back to Lofgren’s office the next day where he admitted to us that he had made those comments and had inappropriately spoken about my termination to this employee just like she had been saying all along. I asked him what he meant by those statements and he made up something that my brother and I did not buy. Lofgren smiled at one point and said that “maybe Sister Canisia is making up the rumors”. We knew, of course, that she wasn’t but did not really appreciate Lofgren thinking this was such a funny matter. Interestingly, Lofgren encouraged us to go to Keith Steffen’s office and meet with him. I politely declined the offer. Steffen had done enough damage. (Steffen had told my brother that “the real John Carroll will be uncovered” when Tom had tried to have a rational discussion with him the previous December.) Lofgren stated he didn’t think (if I we visited with Steffen) “that I would be maligned further.” My brother could not believe he made that statement and Lofgren looked like the cat that just got caught with the mouse after he said that. (Lofgren told us that he was “intimately” involved in the administrative discussions surrounding my firing.)

As we left his office, Lofgren looked very down.

Chris Lofgren had written the following statement that was faxed to OSF-Corporate (Jim Moore, CEO OSF, and Gerald McShane, MD, Director of the Ethics Committee at OSF), the SFMC Management Team, SFMC Administration, and multiple departments in the medical center on December 24, 2001—--six days after my termination from OSF. (The statement appeared as if it came from Keith Steffen.)

Subject:Update–Dr. John Carroll

In an attempt to keep “open and honest” communication alive here at Saint Francis Medical Center, I am compelled to share some quick comments regarding the article on Friday, December 21, in the Journal Star describing the dismissal of Dr. John Carroll. Since the story ran, we have had some calls from the community asking us for details.

Dr. Carroll, like all OSF SFMC Emergency Room Physicians, was an employee of the medical center. Whenever we have an issue regarding an employee, it is our policy to maintain strict confidentiality. This is to protect the employee from having his or her situation discussed openly. I’m confident you can appreciate the importance of taking this position, from a legal as well as an ethical perspective.

Because Dr. Carroll was an employee, we MUST exstend this same courtesy of confidentiality to him. In the Journal Star article, our spokesman, Chris Lofgren, declined to discuss the particulars of Dr. Carroll’s situation. This was in accordance with the legal an ethical requirements we have to protect every employee’s privacy. We did not initiate the Journal Star story nor do we believe it was initiated by Dr. Carroll.

I ask that you not engage in conjecture about his departure nor spread rumors that are, most likely, untrue. To do so simply harms both OSF SFMC and Dr. Carroll. That’s not what our Missiion and Values are all about. Please share, as you deem appropriate with your staff. And thank you for your adherence to our policies on these kinds of issues.
--------------------------
My comments on the above fax:

The Journal Star article was factual, complete, and objective. I had no problem with it, but Lofgren was covering for OSF and himself for "breaking the rules" as he advised others not to do. An employee within the medical center had found this fax taped on a bathroom wall, right where it should have been, and gave it to me.

So by May ‘02, OSF had:

1. Fired me and Keith Steffen had metaphorically referred to me as a cancer and in the Emergency Department (while the ED had the lowest patient satisfaction and employee satisfaction in the medical center).

2. Spoken to people inside and outside of the medical center regarding my termination and other things (SFMC administrator and spokesperson).

3. Sabotaged my only meeting with Sister Canisia (Dave Gorenz and Sue Wozniak).

4. Used fear around the medial center to quiet employees and threatened to sue a nurse who started a petition for me.

5. Stated they would mediate and then withdrew it.

6. Continued to cover up the OSF-AMT conflict of interest and refused to discuss it at the Ethics Committee or with the Compliance Officer at OSF.

7. Told the media that Haitian Hearts would survive my firing as OSF was planning to stop ALL funding for Haitian Hearts in July, ‘02.

9. Ignored the main campus (OSF-SFMC) including the emergency department and its patients while funds were used for higher end projects at OSF (Tim Miller, MD).

As the months continued, I could see how the Sisters had lost control of their beloved hospital.

Ethics Committee at OSF


Ethics Committee at OSF

The American Medical Association’s representative of the Ethics Standards Group sent me a copy of relevant opinions from the AMA’s Code of Medical Ethics.

During the fall of 2001, I had spoken to Dr. Gerald McShane, Director of the Ethics Committee at OSF-Corporate, regarding my opinion of the conflict of interest at OSF and its relationship with Advanced Medical Transport. Dr. McShane advised me at the time that he did not think that OSF’s ethics committee should be consulted regarding this. He just did not feel it was an appropriate topic to be brought up as an ethical issue. I thought it was appropriate for many reasons. I spoke to Joseph Piccione, Corporate Ethicist at OSF, about the same issue, and he stated that I was mandated to bring up the issue. When I wrote five OSF Corporate leaders about what I regarded was a serious conflict of interest (OSF-AMT)in May, 2002, I never received an answer from anyone.

In the Spring of 2004, a former Haitian Hearts patient, Willie Fortune, needed to come back to OSF for pacemaker surgery. Haitian Hearts offered OSF-SFMC full charges for Willie’s surgery. He was dying and needed the surgery. He was denied. I asked Mr. Piccione to take this patient abandonment to the ethics committee at OSF for formal review. I never heard whether Willie’s abandonment was even discussed by the ethics committee at OSF and never heard from anyone on ther ethics committee besides Piccione who said he was pretty helpless to do anything. (How could he be as “Corporate Ethicist”?)

So the OSF ethics committee didn’t really help out when they were needed. The issues they needed to discuss were very close to home–too close to discuss openly and without bias.

Some recommendations to OSF regarding ethics committees from the AMA may include the following from the AMA literature:

1. Generally, the function of the ethics committee should be to consider and assist in resolving unusual, complicated ethical problems involving issues that affect the care and treatment of patients within the health care institution. This would been a potential help for Willie and the thousands of people in the Peoria area who dial 911 each year.

2. Ethics committee members should not have other responsibilities that are likely to prove incompatible with their duties as members of the ethics committee. This would be to avoid conflict of interest with members of the ethics committee. Dr. McShane told me that Keith Steffen sat on the ethics committee, thus he did not think it was appropriate to bring up AMT. I also asked Dr. McShane for my impending termination and Keith’s management style in his office to be brought up to the OSF ethics committee . McShane discouraged this also due to Steffen’s presence. Maybe Keith Steffen should not be on the ethics committee. Piccione and McShane sat on the Diocesan Haitian Hearts committee and were not helpful, in my opinion, regarding the survival of Haitian Hearts at OSF. Therefore, I don’t see how Willie would get a “fair hearing” with Piccione, McShane, and Steffen on the ethics committee. (I am not sure if Steffen is still on the committee or not, but McShane told me he was when we talked in 2001.) It seems Willie took low priority or no priority in the Catholic medical center that speaks substantially about “respect for life”.

3. When a religious order operates a medical center, the mission statements should be taken into consideration in the committee’s recommendations. Respect for life, taking care of the poor and marginalized should be important to the OSF ethics committee…that is, if they will discuss the topic.


Below is an article written by Joe Piccione in InterBusiness news in 2002. In 2005, Jackson Jean-Baptiste, a Haitian Hearts patient was denied care at OSF and died. In 2004, Willie Fortune, a Haitian Hearts patient was denied care at OSF, but survived after he was operated emergently at Vanderbilt for a failed pacemaker. I have never heard from the ethics committee at OSF after multiple requests during the past six years.

Welcome to InterBusiness Issues

Saint Francis Medical Center
Joseph Piccione
June 2002


Ethics a Mainstay in Health Care

When people hear the word "ethics" they tend to think in negative terms. That is too narrow of a perspective, but with the recent Enron and Arthur Andersen debacle it is easy to understand why that negative view persists.

In classical Greek philosophy, ethics was considered a positive good to be attained and aChieved; for example, doing good in a good way made for happy people. Ethics is about good character and good decisions. Health care in the West is rooted in the Hippocratic tradition with its sense of duty, but also its professional fulfillment.

Living in today's pluralist society doesn't foster a common ethical theory. More collaboration is needed before there is consensus on norms, values, and happiness. For example, the Catholic Church and likewise, Catholic health care, does not support any form of assisted suicide. Yet the state of Oregon passed a law legalizing physician-assisted suicide, not making it ethical, but making it legal in that state.

All health care, regardless of the sponsoring organization, values human dignity. In fact, the five hospitals in the tri-County area all follow and support the standards of the Joint Commission of Accredited Healthcare Organizations. On the very first page of the Standards Manual, the Commission notes, "Patients have a fundamental right to considerate care that safeguards their personal dignity and respects their cultural, psychosocial, and spiritual values." The first page ends with "managing the hospital's relationships with patients and the public in an ethical manner."

Jim Moore, OSF Healthcare System CEO, frequently states in presentations health care is the second most regulated area behind nuclear power plants. There are many checks and balances to make certain rules and regulations are followed by those of us in health care so we always do what is right. Recently, there has been a proliferation of newly-formed compliance departments in hospitals and corporate offices of health care systems to further ensure adherence to the vast number of rules and regulations (state and federal) under which health care entities operate.

The Health Insurance Portability and Accountability Act was passed by Congress and will have many positive impacts on patients and providers; chief among them are specific mandates regarding patient confidentiality which compliance departments and many others in health care are actively planning to address in time for implementation by April 2003.

Another forum to ensure we in health care do what is right is the ethics committee. All hospitals have an ethics committee which can be accessed by patients, family members, and care providers to foster patient involvement or to discuss a concern or question. Maintaining and enhancing human dignity is one of the major guiding principles of ethics committees and health care in general.

Ethics is both ancient and contemporary, and continues to be an active mainstay in health care today. Ethics has an abiding place in health care-primarily among the professionals who encounter persons at times of their vulnerability.

-------------------

Did Mr. Piccione really believe what he wrote?

Please see post below Peoria City Council---February, 2006. In this post I wrote Dr. McShane again about presenting to the ethics committee regarding the ambulance monopoly in Peoria. Dr. McShane did not respond again.

Ethical and Religious Directives for Catholic Health Care Services


Ethical And Religious Directives For Catholic Health Care Services

The Ethical and Religious Directives for Catholic Health Care Services are contained in a small pamphlet developed by the Committee on Doctrine of the National Conference of Catholic Bishops. The Directives have been recommended for implementation by the diocesan bishops. In the Catholic Diocese of Peoria, the Bishop is Daniel Jenky. The document is excellent and easy to read. It makes issues very clear that could be twisted and spun by other people.

The Ethical and Religious document was written to reaffirm the Church’s commitment to health care ministry and the distinctive Catholic identity of the Church’s institutional health care services. The purpose of the document is twofold: first, to reaffirm the ethical standards of behavior in health care that flow from the Church’s teaching about the dignity of the human person; second, to provide authoritative guidance on certain moral isues that face Catholic health care today. The Directives have been refined thorugh an extensive process of consultation with bishops, theologians, sponsors, administrators, physicians, and other health care providers. The Directives promote and protect the truths of the Catholic faith as those truths are brought to bear on concrete issues in health care. (I have copied some of the above sentences directly as they appear in the Ethical and Religious Directives.)

Part One is entitiled “The Social Responsibility of Catholic Health Care Services”. The secular leaders who control OSF on a day to day basis really need to follow these beliefs and directives. Bishop Jenky needs to enforce them if he believes in them and their importance. OSF refused Haitian Hearts’ patients with full charges offered for some of their care and partial charges offered for others.

The Social Responsibility section is summarized as follows:

1. Catholic health care ministry is rooted in a commitment to promote and defend human dignity; this is the foundation of its concern to respect the sacredness of every human life from the moment of conception until death. The first right of the human person, the right to life, entails a right to the means for the proper development of life, such as adequate health care. (This would include Haitian children with heart problems.)

2. The biblical mandate to care for the poor requires us to express this in concrete action at all levels of Catholic health care. In Catholic institutions, particular attention should be given to the health care needs of the poor, the uninsured and the underinsured. (The bible in Keith Steffen’s office says the same thing regarding the mandate to care for the poor. Why did OSF cut out care for the poor from Haiti?)

3. Catholic health care ministry seeks to contribute to the common good. The common good is realized when economic, political, and social conditions ensure protection for the fundamental right of all individuals and enable all to fulfill their common purpose and reach their common goals. (OSF was going to let Willie Fortune die in Haiti if we had not found a hospital to change his pacemaker. How would OSF’s abandonment of Willie “contribute to the common good” and “ensure protection for all individuals”? And Jackson Jean-Baptiste did die in January, 2006. See below.)

The Directives that follow these statements are very straightforward. Directive #5 states: “Catholic health care services must adopt these Directives as policy, require adherence to them within the institution as a condition for medical privileges and employment, and provide appropriate instruction regarding the Directives for administration, medical and nursing staff, and other personnel.”

I doubt that the Sisters are going to be able to do the above. Many are old and infirm. They have given their lives for their vocation. However, Bishop Jenky, needs to follow the Directives as written no matter how painful it is. Providing “appropriate instruction” to leaders at Corporate, SFMC, and Childrens Hospital to follow these directives is Bishop Jenky’s responsibility.

A number of people at OSF who set policy need to be terminated because of their lack of adherence and their overt disrespect for these Directives.

Patricia Gibson and Monsignor Rohlfs


Patricia Gibson and Monsignor Rohlfs

In January, 2002, we left for Haiti again and worked in a hospital on the southern coast for about a month. We brought back some kids for cardiac surgery at OSF at the end of the month. As detailed in another post, 2002 was Haitian Hearts best year raising money for Children's Hospital of Illinois ($445,000).

I felt bad that I had been fired by the hospital that I loved, but we were pressing forward with the work in Haiti.

I attempted many times to get an appointment with Bishop Jenky but was unsuccessful.

I met with a Monsignor in the Catholic Diocese of Peoria who described the “corporate malaise” at OSF. (This Monsignor was never allowed to meet with me again.) I decided to follow the Catholic Canon Law and consider filing a tribunal law suit against OSF for multiple reasons that will be outlined in further posts. (A Catholic tribunal court is a “church-court” that does not seek a financial settlement; it searches for the truth and tries to correct the problem). This type of court is described in the Bible. I discussed this with Patricia Gibson in mid-2002. Gibson is a civil lawyer and canon law lawyer who left her practice to become Chancellor of the Catholic Diocese of Peoria.

I presented my “case” to her complete with papers, articles, etc. describing the OSF debacle. She agreed completely, and would shake her head in disgust at the history I was giving her. She stated that it would be nice if this could be solved “administratively”. (The Diocese would sit down with OSF and try and figure this out around a table and see what could be done to protect the Sister’s mission and philosophy.) So for months, I met with her and other people to try and solve this “administratively”. On one occasion when Gibson and Monsignor Rohlfs (the Vicar General of the Diocese) met with the Sisters, Gibson related that Rohlfs was very disturbed about what he heard about OSF and that “Haitian Hearts is a minor problem” (compared to the others). I aked Gibson if she could be my canon law lawyer in a tribunal, if it occurred, against OSF. She declined immediately stating that “would be conflict of interest”. I didn’t completely understand this after I had poured out my heart and many specific details to her for many months regarding the problems at OSF. I thought she understood the corporate malaise as well as anyone. I was in for an education again.

I was encouraged that the Diocese would be pro active like this and when my brother and I met with Gibson and Rohlfs in Rohlfs office on December 2,2002 they helped us draft a letter of petition to the Sisters to discuss important issues to try and avoid a Church tribunal against OSF. (Four months later, both Rohlfs and Gibson told me that if I even “petitoned” the Sisters for a tribunal court, the Diocese would pull any support from Haitian Hearts in the media. Haitian kids suffering heart defects would be held hostage to not embarrassing the hospital with a tribunal court.)

During our meeting Monsignor Rohlfs looked up at my brother and me and asked us if the Diocese could be of any help to us regarding Haitian Hearts. We hadn’t come in that day (December 2, 2002) to discuss Haitian Hearts so that caught us off guard. I was headed back to Haiti in early January. We told him everything was going as well as possible, even with my firing from OSF the previous December, and OSF pulling all financial support from Haitian Hearts in July, 02. Haitian Hearts had raised more money for CHOI in 2002 than any other year as mentioned above.

Then I received a certified letter in the mail at home and understood why Monsignor Rohlfs may have been asking if we needed any help with Haitian Hearts…..
-------------------------

September 4, 2006:

Yesterday, someone sent me the following article. It is not complementary to the Catholic Diocese of Peoria. Monsignor Rohlfs had many problems on his hands in Peoria and unfortunately Haitian kids were low on his priority list.

Monsignor Rohlfs left Peoria a couple of years ago and is Director of a seminary close to Archbishop Myers.

The following article was NOT reported in Peoria:

Newark bishop off abuse panel

Myers left a 'mess' in Peoria, insider says

Thursday, September 19, 2002

By The Associated Press


CHICAGO - The archbishop of Newark is leaving a panel formed to implement the church's new sex abuse rules, a newspaper reported yesterday.

Newark Archbishop John J. Myers, formerly bishop of Peoria, is the latest member to leave the Ad Hoc Committee on Sexual Assault, which drafted a policy to punish and expel abusers, the Chicago Tribune reported. It was previously announced that Auxiliary Bishop A. James Quinn of Cleveland and Bishop John McCormack of Manchester, N.H., would leave the panel.

Myers' successor in Peoria, Bishop Daniel Jenky, removed seven priests for alleged abuse last May, and some parishioners said Myers had left the problem for Jenky. Cleveland and New Hampshire also have undergone extensive investigations of sex abuse.

"We're not saying these are bad men," the Rev. Richard McBrien, a University of Notre Dame theology professor, told the Tribune. "But when we're in the kind of crisis we're in, you have to bend over backwards to make sure that everybody who is representing the church - and in this case the bishops - is carrying no baggage whatsoever.

"John Myers left a very messy situation in Peoria," McBrien added.

David Clohessy, national director for the Survivors Network for Those Abused by Priests, said it was wise to remove the bishops.

"It's simply a smart PR move when you have scores and scores of bishops from which to choose to take men like McCormack and Quinn and Myers out of the spotlight on the sexual abuse issue," Clohessy said. "Given what's come to light about (Myers') tenure in Peoria, I think it would be embarrassing were he to be reappointed."

Myers' spokesman, Jim Goodness, said Myers was not asked to leave the committee.

"The real reason was just that he had a specific purpose for being on the committee at the time - to help draft the (policy) document," Goodness said. "Now that that is drafted, it's time for the committee to move on. It naturally would occur that some others would move onto the committee."

Bill Ryan, spokesman for the U.S. Conference of Catholic Bishops, agreed with Goodness.

"It wasn't anything based on any criticism that any of these individuals had received," he said.

Picketing OSF


Picketing OSF—January, 2003

My brother and I met with Monsignor Rohlfs and Patricia Gibson in his office in December, 2002. They dictated a letter that my brother transcribed (in his Franklin Planner) requesting a petition for a Catholic tribunal court against OSF. This is a Church court that does not seek a financial settlement. It searches for the truth and Bishop Jenky would be the judge. I thought there were significant issues related to OSF that were pastoral care issues that the Bishop should address. At one point earlier in the year, Patricia Gibson stated that Monsignor Rohlfs was shocked with what was going on at OSF and Haitian Hearts was minor on their list of infractions. However, we were confused when Monsignor Rohlfs asked us if we needed any help with Haitian Hearts. We wondered why he had asked.

Even though OSF administration had withdrawn all of their economic support of Haitian Hearts on July 12, 2002, Haitian Hearts had been able to raise 445,000 dollars for Children’s Hospital of Illinois. Paul Kramer, executive director of CHOI had advised us not to build a house to sell, but we did anyway. After the house sold, Kramer badgered us for the money verbally and with letters. We donated all of the house funds (177,000 dollars) to CHOI in December, 2002, like we said we would. (Paul Kramer even made the comment, when he was asking the house contractor for the money, that there was no such thing as “Haitian Hearts”. This statement would become very important as I will document in another post.)

In December, not long after Monsignor Rohlfs question regarding Haitian Hearts, I received a certified letter in the mail from Doug Marshall, OSF’s attorney. The letter stated that OSF had called the American Consulate in Haiti (Paul Kramer, Director of Children's Hospital of Illinois, made the call), and advised the American Consulate not to grant more visas for sick Haitian kids to come to OSF for heart surgery.

I was in disbelief that Kramer and OSF would do this. Our fund raising efforts were excellent, even after I was fired at OSF. The community believed in Haitian Hearts and the good we were (and still are) trying to do. Sister Judith Ann had told me a number of times that OSF “would never turn down a child”. Now Haitian kids were going to die. OSF (Chris Lofgren) had told the Journal Star immediately after I was fired that Haitian Hearts would do just fine. But OSF cut all of their funding for Haitian kids 6 months later and called the American Consulate to stop visas for kids to travel. This did not seem just fine to us.


I needed to do something, but what? There were no checks and balances at OSF, in my opinion, and the foxes were running the hen house. The sisters were definitely not in control. Haitian kids were going to die. I decided to picket OSF, an action that seemed so foreign to me, it was appalling. Even though the Haitian kids had great support from within the medical center from the doctors, nurses, social workers, custodians, and many other people, OSF’s administration was doing all they could to keep Haitian kids outside the walls of the hospital. I thought their behavior was especially egregious.

On a cold Sunday morning, January 7, 2003, I drove to a place that makes signs. In the car, I decided the sign should say, “OSF Administration: Respect for Life Includes Haitians”. The guy at the sign company charged me nothing for the sign. His contempt for OSF and their actions was obvious.

Getting out of the car that morning was cold, lonely, and very painful. I did not want to picket the hospital that I loved and had worked at for 21 years. As the hours went by, the media appeared and did interviews regarding the signs and OSF’s actions that prompted my action. Patricia Gibson, the Canon Law Lawyer for the Catholic Diocese of Peoria, came to my mom’s house and stayed for several hours and commented that my picketing was the right thing to do.

My brother joined me in front of the hospital and as we picketed on the sidewalk, OSF panicked inside. They called the Peoria Police who did nothing. They sent the OSF chief of security (who is a friend of mine since high school) outside and he invited me inside. I politely declined. About all OSF could do at that point was to spin the truth again. Chris Lofgren, the hospital spokesman, told the Journal Star that Haitian Hearts owed OSF 500,000 dollars. They essentially made up this figure to make me look as bad as possible since I was questioning OSF’s respect for life policy. (Questioning their respect for life philosophy was to come back and haunt them in the next couple of years as they abandoned and rejected Willie Fortune, Faustina Jacques, and Jackson Jean-Baptiste, who died, due to OSF’s abandonment. I also learned a significant amount how OSF and the Catholic Diocese of Peoria worked together regarding oral contraceptives at OSF and their disrespect for the culture of life that OSF professes to have.)

Over the next couple of days in the media OSF changed the figure regarding what Haitian Hearts owed them multiple times. That had to be embarrassing for them. They brought it down to less than 400,000 dollars and then had Dr. Rick Pearl tell the Journal Star that our “debt was forgiven”. (Over the previous few years, Dr. Pearl had asked me multiple times in private to “bring me some Haitian kids to operate on”. I had asked him to go to administration and ask them to help out with these patients, but I was sure he wouldn’t because he did not want to inflame administration asking them to operate on more Haitian kids.)

We had requested itemized bills in the fall of 2002 of the Haitian kids that were operated and OSF did not comply. OSF’s record keeping was sloppy, they spent over 20,000 dollars of Haitian Hearts money on an ultrasound probe, and a physician that had donated many hours of overtime hours to Haitian Hearts never showed up on the Haitian Heart donor list over several years.

Caterpillar Foundation was generously donating 10,000 dollars each year for the Haitian kids which showed up on the donor list. However, on April 15, 2001, the OSF Haitian Hearts donor list showed that we were given credit for only 500 dollars from Caterpillar. Where did the other 9,500 dollars go? (Henry Holling, Director of Caterpillar Foundation called me AFTER I was fired and told me that Caterpillar still wanted to continue donating to Haitian Hearts. I was and still am very appreciative of Mr. Holling's offer.)

When Haitian Hearts calculated what we owed OSF after I picketed, it appeared that our balance was close to zero even with Keith Steffen cutting away all OSF economic support 6 months earlier (July 12, 2002).

Subsequent to my picketing, OSF placed Haitian Hearts on “suspension”. The day after picketing the OSF, I left for Haiti and OSF requested a meeting with the Journal Star editorial board and the Catholic Diocese of Peoria. Chris Lofgren described the situation as a "public relations nightmare for OSF". Haitian Hearts was not invited. No one from the media heard our story at all. The cards were stacked against Haitian Hearts as we advocated for the Haitian kids while others were trying to destroy the program.

The decision was made for Bishop Jenky to “take over” the program. Those of us in Haitian Hearts were worried that Bishop Jenky would not stand up enough to OSF and that Haitian kids would be left behind to die.

Bishop Jenky Haitian Hearts Meeting---February, 2003


Bishop Jenky Haitian Hearts Meeting—February 5, 2003

While I was in Haiti in January, 2003, the Catholic Diocese organized a new Haitian Hearts committee. Monsignor Rohlfs and Patricia Gibson were the individuals most involved in organizing this. Haitian Hearts had been put on suspension by OSF after I picketed the hospital for their lack of respect for Haitian lives. I returned from Haiti with no kids to operate even though many needed surgery.

The new committee was filled with OSF corporate people, administrators, and various other individuals. Most knew absolutely nothing how Haitian Hearts worked, how we evaluated patients in Haiti, how we kept them alive in Haiti, how we transported them to the United States and arranged for host families in Peoria to keep them, and how we transported them back to Haiti after their surgeries, and how we raised funds for Children’s Hospital of Illinois. My brother Tom and his wife Diane were there and Haitian Hearts coordinator Anne Wagenbach was invited also. Anne is an RN at OSF and had essentially done everything for Haitian kids over the years. Keith Steffen had threatened to sue her two years before when she attempted to have a petition to save my job when Steffen was getting ready to fire me.

At the start of the meeting, Bishop Jenky and Monsignor Rohlfs mentioned a couple of times that the “Diocese did not want egg on its face” and mentioned Caterpillar. The Bishop also mentioned the Capital Campaign which is the fund raising campaign for the Catholic Diocese. What these statements meant regarding the Haitian kids with congenital heart defects was confusing. During the meeting I was able to speak for about five minutes and told the group what OSF had meant to the Carroll family over the last 100 years in Peoria. I also asked Sister Judith Ann if she thought Haitian kids were safe at OSF. (I felt that Haitian kids were not being operated in a timely fashion at OSF the previous year.) She did not answer and actually said nothing at the meeting. Monsignor Rohlfs cut me off pretty quickly. He assigned jobs to everyone in the room except Anne Wagenbach. Anne was seated next to Monsignor Rohlfs and asked him how much the Diocese was going to donate to CHOI for Haitian Hearts. Rohlfs replied “nothing”. We were all getting a crash course in how the leaders of the Catholic Diocese of Peoria actually lead.

My brother Tom asked Bishop Jenky if I could return to Haiti then and bring back a few kids for life saving surgery. Bishop Jenky said that would not be a good idea.
Bishop Jenky spent 45 minutes with us during the 60 minute meeting and that was the last we ever saw of him as the new "director" of Haitian Hearts. Patricia Gibson assured us that the next meeting would be in a few weeks. Unfortunately, the next meeting did not occur until July 16, 2003, and at that meeting the Diocese withdrew all support from Haitian Hearts and the children that needed surgery in Peoria.

Bishop Jenky's Threat


As explained in another post, I met with Monsignor Rohlfs and Patricia Gibson on February 19, 2003, two weeks after Haitian Hearts meeting with Bishop Jenky. Both Rohlfs and Gibson said that they would go to the media and come out against Haitian Hearts if I filed a petition for a tribunal court against OSF. I couldn't understand why they were protecting bad behavior at OSF.

I told them I was going to petition for a tribunal court, left their office (Bishop Sheen Center) incredibly dismayed with the leadership of the Peoria Catholic Diocese, and walked down the street to the Chancery to make an appointment to speak with Bishop Jenky. I had been attempting to speak with the Bishop unsuccessfully for a year. His secretary, Fr. Jason Gray, had been denying me this opportunity. However, on February 19, Father Gray told me that I could have an appointment with bishop Jenky the next day when I told him the topic--a tribunal court.

I showed up for my appointment with Bishop Jenky the next day at the Chancery. I could tell immediately that Bishop Jenky was not all that happy to see me. Patricia Gibson sat next to him. He told me that the day before was the first time he had heard that I wanted to file a petition for a tribunal court against OSF, even though I had been talking to Gibson and Rohlfs about this for 8 months. In fact, Gibson and Rohlfs even dictated a letter of petition that my brother transcribed in Rohlfs office in December, 2002. Why was Bishop Jenky just now hearing about this?

Bishop Jenky was aware of OSF's lack of respect for Haiti's children's lives as evidenced by Paul Kramer's call to the American Consulate in Haiti in December, 2002. In my opinion, this action was in opposition to what Catholic social teaching and OSF is all about. Bishop was also aware of OSF cutting all funding for Haitian Hearts children in July, 2002.

At the meeting I told Bishop Jenky about my concerns with activities at OSF, including their corrupt handling of pre-hospital care, Keith Steffen's comments to me in his office at OSF, the seeds of doubt that Steffen had spread in the Peoria area, and what the Apostolic Christian nurses comments about me were. I asked Bishop Jenky what he would think if the same things were said about him. His eyes were very big and angry looking as he replied, "I would be mad as hell".

However, amazingly, Bishop Jenky said there would be no tribunal court against OSF and that he would not judge against OSF. He stated that OSF is a 1.6 billion dollar industry. It was very clear to me the power of OSF in the eyes of Bishop Jenky. He told me that he wore the red miter. He really wouldn't even listen to me regarding more specifics what the tribunal court would be about. He just assured me that there would be no tribunal court against OSF.

I concluded again that Bishop Jenky was very much afraid of OSF's power and their relationship with the business community in the Peoria area. Was OSF donating to the Diocese? It was at the start of the Diocesan Capital Campaign and he didn't want to imperil it any way. Bishop Jenky even told me that if I followed through with the petition for a tribunal court and Haitian Hearts fell apart, that I needed to return to him in one year and go to confession for the killing of 18 Haitian children. (I asked him to repeat this as I wrote down his comment.) I think he knew then that he would be the one withdrawing support for the Haitian kids, but needed someone to blame. He said several times, "This is not going to work..." (meaning his involvement in Haitian Hearts.)

I left the chancery fairly dejected, but it was another good learning experience for me regarding the corporate Catholic Church in the United States. I already knew the Diocese of Peoria had helped and sanctioned OSF's oral contraceptive policy, OSF-HealthPlans oral contraceptive and sterilization policies with OSF Corporate Ethicist Joe Piccione a decade before, policies which permit OSF to cooperate in the provision of artificial birth control, an action that clearly contradicts church teachings. Why? Because of money. OSF is afraid they would lose patients and important preferred provider agreements if they don't help provide artificial birth control.

Bishop Jenky was definitely not interested in hearing about the Ethical and Religious Directives of the Catholic Bishops of the United States regarding health care and social justice.

(A tribunal is a “search for the truth. I was seeking Bishop Jenky's intervention for a moral and honest discussion with those involved. The truth would be discovered and justice would be served. I did not think that certain OSF physicians and OSF administrators had much of a chance in a court like this that would seek the truth. If a tribunal would become unavoidable even with the intercession of the Bishop, then an honest effort would have been made to follow Catholic Canon Law. Unfortunately, Bishop Jenky refused the possibility of a tribunal court against OSF.)

----------------
In April, 2006 a Peorian submitted a letter to the PJS. He must have thought that OSF was totally restricting oral contraceptives. I wrote the following letter to the forum. His letter is printed below mine. OSF really has the public confused about important issues.

Peoria Journal Star Forum Submission--April 17, 2006

I was surprised to read John Leber´s Forum article on April 15 entitled "No
Religious Dictates". He is concerned about OSF´s recent announcement of their
new 234 million dollar medical center expansion and whether OSF will
unequivocally promise to remove religious mandates regarding birth control.

Mr. Leber must not be aware that OSF and the Catholic Diocese of Peoria
worked on this sensitive issue over a decade ago. Through dubious loopholes,
protocols were established which allow OSF employed physicians, in OSF
offices, to prescribe oral contraceptives. Also, OSF HealthPlans website
lists an entire array of contraceptives available in their drug formulary.

I believe Mr. Leber can take solace knowing that OSF has gone on record
regarding oral contraceptives. They have sacrificed Catholic "precepts,
beliefs, and dictates" to ensure that OSF would remain very competitive and
aggressive in Peoria´s medical marketplace.

John Carroll, M.D.

The Journal Star did not publish this forum submission. Below is the forum article by Mr. Leber.
---------------------------------------------------------
Saturday, April 15, 2006

No religious dictates

I read with interest the Journal Star endorsement of the proposed expansion
of OSF Saint Francis Medical Center. Economies of scale, location and core
ability would seem to support the idea.

However, one question needs to be unequivocally answered by St. Francis:
Will St. Francis practice medical best-practices, or medical best-practices
as modified by the precepts, beliefs and dictates of Catholicism?

Will St. Francis go on record, for perpetuity, with a promise to remove
religious dictates from issues such as birth control? If St. Francis will
not, it has my respect for honoring deeply held beliefs. But if it will not,
St. Francis is a very poor choice as a cornerstone for what Peoria hopes
will become a Midwest medical center on par with Mayo Clinic.

John B. Leber

Peoria

My comment: I don't think Mr. Leber needs to respect OSF for "honoring deeply held beliefs". OSF made a financial/business decsion regarding staying competitive so they could expand their downtown campus for 234 million dollars. Oral contraceptives helped them achieve this goal. Joe Piccione and the Catholic Diocese of Peoria ("moralists", as Mr. Piccione describes them), devised ways through dubious loopholes regarding oral contraceptives and OSF. This was well documented in the Peoria Journal Star in the mid-1990's. At a recent meeting, Dr. Gerry McShane, who is Director of the Ethics Committee at OSF Corporate, stated that use of oral contraceptives would indeed be "sinful". Joe Piccione, who was sitting next to Dr. McShane, shook his head "yes". Does Mr. Piccione, OSF, and the Catholic Diocese of Peoria think that providing avenues for people to "sin" is acceptable? Also, public scandal is high on the list of things not to do in the Catholic Church. I believe that OSF's machinations regarding oral contraceptives is highly scandalous and if OSF will allow this to happen, then rejection of dying Haitian kids that need heart surgery, and the monoploy of Emergency Medical Services in Peoria is just part of the continuum of OSF's embarassing recent legacy in Peoria.
-------------------------------
June 17, 2006

When I left the chancery in 2002 as I described above, I felt really let down. It seemed Bishop Jenky wouldn't listen like he should have. I know his responsibilities are huge and that the Catholic Church was never meant to be a democracy, but I expected him to consider what I was saying regarding a church tribunal against OSF, especially since Monsignor Rohlfs and Patricia Gibson had been very open to the idea for many months prior to my meeting with Bishhop Jenky. Bishop Jenky told me that he would not rule against OSF. It was over. He said there would be no tribunal court against OSF by me. I don't think OSF would have done well in this court, and I don't think Bishop Jenky thought so either. Therefore, he didn't allow it.

Below is a Forum article in the Peoria Journal Star from a very frustrated lady in the area.
----------------------

Jenky failing to find reconciliation with abuse victims

Saturday, June 10, 2006

The Journal Star recently ran an article in which the Peoria Diocese reported it was in full compliance in 2005 with the United States Conference of Catholic Bishops' Charter of the Protection of Children and Young People. Bishop Daniel Jenky said he would continue to strive for full compliance. This is simply not true.
Article 1 of that document states, "The first obligation of the Church with regard to the victims is for healing and reconciliation. Each diocese/eparchy is to continue its outreach to every person who has been the victim of sexual abuse as a minor by anyone in church service, whether the abuse was recent or occurred many years in the past."

The dictionary defines reconciliation as "adjust or settle." Bishop Jenky refused to settle with nine alleged victims last year.

In the preamble of this charter it states, "We continue to have a special care for and a commitment to reaching out to the victims of sexual abuse and their families."

Bishop Jenky's way of reaching out to the victims is to let a counselor deal with it.

Many have lost their faith. Bishop Jenky has a sacred duty to foster their faith. Not only is he not complying with the charter, it appears as if he's attempting to defy it.

Jorita A. Hill

Pekin
------------------

October 21, 2006: Please go to Preintroduction on this website. Go to October 21, 2006 to see a National Catholic Reporter article written about Peoria's Rape Protocol. Very interesting.
-------------------



--------------------------------------------------------------------------------

Catholic Diocese Abandons Haitian Hearts



Catholic Diocese of Peoria Abandons Haitian Hearts

During the Spring of 2003, there were no more meetings with Bishop Jenky regarding Haitian Hearts. OSF had placed Haitian Hearts on suspension after calling the American Consulate in Haiti demanding that no more visas be issued to children needing to travel to Peoria for heart surgery.

I was very disappointed with my meeting with Bishop Jenky in the chancery when he refused a petition for a tribunal court against OSF and repeatedly told me that “this isn’t going to work out” (the survival of Haitian Hearts at OSF). He just seemed very intimidated by OSF and the local business community and I did not think that he would support Haitian children that needed heart surgery based on what he said.

Haitian Hearts wrote up a new agreement for OSF detailing how Haitian Hearts would be run. However Sue Wozniak, CFO at OSF-SFMC, who had been placed on the “new” Diocesan Haitian Hearts committee told us she never read it after my sister-in-law presented it to her. Why would she not even read it? We had read OSF’s set of rules for Haitian Hearts which included details that OSF would even control the visas of the Haitian children. This meant that OSF could send them back to Haiti whether they were ready to go or not after surgery. Haitian Hearts thought that this could endanger the children. Also, OSF’s document stated that the Catholic Diocese of Peoria would pay for costs to children in the hospital that were not covered under the contract. The Diocese said they would not pay these costs. So the OSF document was extremely deficient and not realistic. There were going to be so many rules established by OSF, I thought it would endanger the kids and the program. That is why we had to write our own proposal that Wozniak said she did not read.

In May, 2003, Monsignor Rohlfs called me and stated that the Sisters had made a financial offer to set aside monies in Children’s Hospital of Illinois to help cover surgery. I told him I was grateful for this. He added that I needed to accept the money before any other detail of the program could be discussed. I told him that this would of course be impossible to do because of OSF’s shenanigans in the past and what there proposals were this time (like controlling the kids’ visas, etc.) Rohlfs stated that we had to have a meeting which I agreed to, but insisted that Haitian Hearts know the rest of the details of OSF’s proposal before we accepted anything.

On July 16, 2003 we finally had our meeting. Joe Piccione greeted me at the door of the Bishop Sheen center with a smile and a hand shake which made me worry that the end of Haitian Hearts was near. The meeting was run by Monsignor Rohlfs and Patricia Gibson. Others in attendance were my brother and sister-in-law, Dr. Gerald McShane (wearing his golf shoes), Sister Diane McGrew from Corporate, Sister Judith Ann Duvall, President of OSF, and a friend of mine who had lost her husband to a heart attack after a bungled ambulance experience.

Monsignor Rohlfs stated the meeting by saying that I needed to accept the financial offer from the Sisters. I told him again that I needed to know the other “details” of the contract constructed by OSF and the Diocese. He would not tell me any of the details, but Dr. McShane gave us a hint that they were "significant". One of Haitian Hearts concerns was that if a Haitian child’s bill ran over the what was allotted by the Sisters, Haitian Hearts would be blamed (in the media like they had in January) and OSF would demand that it be paid. Rohlfs had said that the Diocese was not going to contribute anything for the Haitian children. Joe Piccione and McShane said that the debt would not be carried over each year but, amazingly, Sister Diane stated that Haitian Hearts would be responsible for any debts, that the debts wouldn’t be forgiven at the end of each year, and that there would be no “caps”. This was what I was worried about, along with the safety of the Haitian kids. Thus, I could see that the OSF people and the Diocese had not really prepared for this meeting and Sister Diane was driving a hard bargain. She was definitely not a happy lady and poor Sister Judith Ann did not say anything again. As President of OSF Corporate, I would have thought that the secular leaders would have let her say something.

Monsignor Rohlfs was adamant that no details be discussed until I accepted the plan as it was. We obviously could not accept this. If I accepted the offer and the rest of the contract was bogus, I was cornered and the Diocese and OSF could say that I refused all help for my Haitian kids. The trap was being set. My brother asked for another meeting so OSF and the Diocese could better understand what Sister Diane was saying. Rohlfs said we had just 7 minutes left to make our decision. I showed a framed picture of a little Haitian girl named Pamela needing heart surgery and Rohlfs chided me and called Pamela “my advertisement”. Joe Piccione, OSF Corporate Ethicist called me arrogant and told me that I was “not going to back the Sisters into a corner.”

Rohlfs ended the meeting in one hour. No other meetings were scheduled and my friend whose husband had died got into a wreck on the way home she was so upset with the outcome of the meeting.

The Diocese had aligned themselves with OSF and the big money in Peoria. Catholic social justice was not discussed by anyone except Haitian Hearts.

I left for Haiti the next day to begin working again. The director of communications for the Diocese called me in the Miami airport. She is a friend of mine and sadly informed me that the Diocese was pulling away from Haitian Hearts. Elaine Hopkins of the Journal Star interviewed Dr. William Albers, a pediatric cardiologist at OSF. Even though Dr. Albers was not there, and not on the Haitian Hearts committee, he blamed me on the front page of the Journal Star for failing to “negotiate” with the Diocese and OSF. Monsignor Rohlfs and OSF wouldn't negotiate at all with their mandate to accept OSF's offer, or nothing will be discussed. (OSF usually picks someone peripherally involved in an issue who is well known by the community, to talk to the media when necessary. I had actually expected they were going to pick Dr. Albers to slam me and told my family months before...but it hurt because he was another mentor of mine that I really looked up to as a physician.)

I was really sad during my first couple of days in Haiti that so many people had turned on the program and that Haitian kids were going to suffer greatly for decisions made in fancy offices in Peoria.

With the background as presented, the Catholic Diocese of Peoria came out with the press release as follows:

July 18, 2003,

Catholic Diocese of Peoria’s Statement on Haitian Hearts

Peoria—It is with enormous regret that Bishop Daniel R. Jenky, CSC, is announcing today that the Diocese of Peoria was unable to successfully facilitate an agreement between OSF St. Francis Medical Center and the Haitian Hearts program. The Diocese originally became involved in the process at the request of the Sisters of the The Third Order of St. Francis. From the beginning, all parties involved were fully aware that there were many obstacles that needed to be overcome for this undertaking to succeed. Despite good will on everyone’s part and many hours of hard work, the parties were unable to come to an agreement. The Bishop would like to publicly recognize the zeal and goodness of the many supporters of Haitian Hearts. He would also like to commend the ongoing generosity of the Sister of The Third Order of Saint Francis for their willingness to make a significant financial contribution had this program been successful.

The Diocese will be making no further comment at this time.

-----------------------

My 87 year old mother wrote Monsignor Rohlfs the following letter after the Diocese's pathetic effort regarding helping Haitian children:

Msgr. Rohlfs:

I am quite sure you read Dr. Albers' misinformation in the Journal Star that said that "Dr. Carroll would not negotiate." You know that the reason John could not negotiate was that you would not allow him to do so. You emphatically told everyone at the meeting that John must accept or reiect the sisters' offer of$200,000 before discussing the list of stipulations that accompanied their proposal. You also know that no clear thinking adult would even consider accepting or rejecting without first discussing and negotiating all of the terms that would have to be met first. How could you issue such a senseless ultimatum that is in direct opposition to good business procedures? Why would you not allow negotiations before commitment? Give me one good reason!

I have talked to Dr. Albers and have learned that he was given the false information that John didn't try to negotiate -- Msgr. Rohlfs, you know that even John's written attempt to negotiate (counteroffer) was never responded to. You also know that he asked you verbally at least three or four times and my son Tom also asked for discussion/negotiation before committing to accepting or rejecting the Sisters' proposal. You emphatically refused. In your letter to John announcing the date and time of the fateful meeting, you stated that many things needed to be discussed -- John, of course, totally agreed. Why then did you not encourage discussion and negotiation rather then forbid it?

Surely you know John's reasoning for insisting on discussion and negotiation before accepting the proposal: he would be held responsible if Haitian Hearts could not cover its St. Francis' bill. Had this been you, Monsignor, would you (or the diocese) have agreed to accept the Sisters' offer and take the risk of going bankrupt? Of course you would not! Of course John could not!
Regarding Dr. Albers' unwarranted statements to the newspaper concerning negotiations and meetings that he was not a part of: apparently one or more persons have given him inaccurate information -- how unfair! and I believe in some cases dishonest.

Regarding the only two Diocese/St. Francis Haitian Hearts meetings that were held: meeting No.1: you appointed the useless and never-called-upon-to-report committee chairmen and you announced that the Diocese did not intend to "end up with egg on its face." Meeting No.2: you issued the edict that John should blindly accept or reject .... Sounds like a pre-planned charade to me!

Sue Wozniak stated at the meeting that she did not read John's written attempt to negotiate (his counteroffer)--why was this? Had any others on the committee read it?

Over the past two years, John has made numerous attempts to resolve these and other serious concerns regarding OSF St. Francis Medical Center. Nothing has been resolved. As you know, John did not want to sue the sisters, so he and Tom thought a tribunal was the logical, sensible solution. When they discussed this with you early on, you did not appear to object to a tribunal. In fact, you know that you and Patricia helped John write the letter informing Sr. Judith Ann that he was considering it. Why would you then suddenly, three or four months later, get so upset about the tnbunal that you threatened John by saying that you would go to the media if he went ahead with it?

Who/what changed your mind? Did either of you ever tell the bishop that you had known about the tribunal for three or four months and had even helped write the letter? I am sure you know that when John talked to the bishop, the bishop was quite upset regarding the idea of a tnbunal and said that he had just heard about it during the previous 24 hours. Since this is true, why hadn't you or Patricia told him long before and, at the very least explained to John why you so adamantly switched views on the tribunal approach?

John was told by a very well known Peoria attorney that the diocese would never help him-we didn't, for a minute, believe it. Also, he was told by another attorney that the diocese would destroy his reputation. Now, what are we to believe?

Surely your conscience, as well as Dr. Albers', tells you that you have an obligation to do whatever it takes to right this temble injustice to someone who tries to live as he believes. I sincerely implore you to do so.

Mary Carroll


cc: Bishop Jenky
Sister Judith Ann
Patricia Gibson
Dr. William Albers
Dr. McShane
Sr. Canisia
Diana Couri
Joe Piccione
Monsignor Campbell
Monsignor Watson



---------------------------

Addendum: March 17, 2006--

Even though the Diocese walled away from Haitian Hearts in 2003, as many people predicted they would, my wife and I continued with Haitian Hearts spending 5 months per year in Haiti. We have now brought 122 Haitians to the United States. In the past 4 days, two little girls have had life saving cardiac interventions in Ohio and Missouri. Below are two articles from 2005---



Chicago Tribune

Haitians get priceless gift
Illinois doctor helps open the door for heart surgeries

By Deborah Horan Tribune staff reporter
December 6, 2004

When the pain came, as it often did, attacking Katia Cesar's heart with a breathtaking, debilitating cramp, the young Haitian woman would squeeze a pillow to her side, wait for the spasm to subside and count herself among the lucky ones.
Rheumatic fever had damaged her heart years ago, causing the skin on her throat to rise and fall with each heartbeat and leaving her unable to climb the hilly streets of Port-au-Prince, the Haitian capital.

But a chance meeting in Haiti between her uncle and a Peoria doctor led Cesar to a Joliet heart surgeon who could put an end to the painful episodes and ultimately save her life. It's a journey she attributes to a higher power.
"It was God's hand," Cesar, 21, said of the day she saw Dr. John Carroll, a Peoria internist, at a clinic in Port-au-Prince. "The Haitian doctors had told me that I had no hope to live. I was so discouraged, every day I cried."

On Friday, Cesar successfully underwent a three-hour operation in Provena St. Joseph Medical Center in Joliet, where doctors replaced her aortic heart valve with a man-made prosthetic valve.

She became the 111'th patient to receive care in U.S. hospitals since 1995 under the auspices of Haitian Hearts, a charity founded by Carroll that is devoted to helping patients fmd treatment for heart disease and other serious maladies. The treatment is unavailable to people in the crowded and violent shantytowns of Haiti, the poorest country in the Western Hemisphere.

"She's a very serious case," Carroll said, days before Cesar's operation. "She would likely die without surgery."

Cesar's uncle, a waiter, met Carroll while at work at the hotel where the doctor stayed during his visits to Haiti. The two struck up an acquaintance. Then one day, the waiter told the doctor about his niece's "sickness of the heart." The conversation catapulted Cesar from the crowded and anonymous ranks of Haiti's gravely ill onto a select list Carroll uses to track heart patients he knows are in dire need of care.

He shopped around for a hospital that would perform the surgery free of charge and found St. Joseph. He persuaded the U.S. consulate to grant Cesar a three-month visa to America.

"I was nervous when they told me I was going to America" Cesar said in a recent interview at the Franciscan Sisters of the Sacred Heart convent in Frankfort, where she stayed while she awaited surgery. "I was so happy."

Two other Haitian patients who arrived with Cesar on Nov. 13 will also undergo surgery arranged by Haitian Hearts, including Suze Lapierre, 26, scheduled for heart surgery at St. Joseph. Caleb Derestil, 16, who suffers from a rare cancer, will be treated at St. John's Mercy Medical Center in St. Louis.

In a little less than a decade, Haitian Hearts has raised $1.2 million from individuals and companies to bring patients, mostly children, to U.S. hospitals for surgeries unavailable in Haiti, including heart bypasses, Carroll said. Cesar and Lapierre are the first adults sponsored by the group.

Most of the funds raised went to the Children's Hospital of Illinois at OSF St. Francis Medical Center in Peoria where Carroll worked in the emergency room until 2001. The children's hospital took in some 60 children before it ended its support for Haitian Hearts in July 2002, about six months after Carroll and St. Francis parted ways following a dispute regarding hospital policy.

Since then, Haitian Hearts, led by Carroll with assistance from other Downstate volunteers, donors and board members, has had some success finding other hospitals to admit needy Haitian patients.

Carroll, 41, has been passionate about bringing Haitians to the U.S. for treatment since he first traveled to clinics in the Haitian countryside with a church group in 1981 and fell in love with the people.

He took an interest in tropical disease and noticed a high number of patients had severe heart problems. But hospitals were poorly equipped and underfunded, and patients were often at the mercy of the political violence that has plagued Haiti, particularly since President Jean-Bertrand Aristide was forced to flee the country in February. Carroll's solution was to find help for as many of the patients as he could outside the country.

"It's just so important that children's hospitals around the U.S. and Canada open their doors to a child or two a year," he said. "We probably have 20 kids on our list that need to come here for surgery."

Poverty and ignorance compound the problem. Both Cesar and Lapierre live in houses without plumbing or running water; neither one knew they had contracted the strep throat that turned into rheumatic fever and damaged their hearts.
As a child, Cesar remembers always being sick with fever. At 14, things got worse: Her legs swelled, she couldn't walk without feeling winded, and she couldn't study or play sports. When her mother took her to a community hospital, a doctor gave her medicine for anemia.
"They never revealed I had a heart problem," she said. "They didn't know what was wrong with me."

Three years later, another doctor discovered her bad heart and told her she probably would not live much longer. She sat without hope in her mother's tiny house in a crowded slum until the day her uncle told Carroll about his niece.

By then, Carroll had become locally famous. Haitians had heard about the American doctor who worked at a rural hospital five hours south of the capital. When he advertised his arrival on the hospital's radio station, patients would flock there and to the Lucella Bontemps clinic in Port-au-Prince to receive help for ailments common to the developing world: typhoid, malaria, tuberculosis and malnutrition.
"We'd get besieged with calls," he said.

All the while, he kept an eye out for severe heart patients, adding each new case to a handwritten scroll on which he logs a patient's medical condition and history of illness. Cesar was No. 43 on the list.

Lapierre was No. 30. She had been referred to Carroll a few months earlier by a Cuban doctor working in Haiti who discovered her damaged heart and knew the American doctor might be able to help.

"My heart was beating faster," Lapierre said. "I didn't know what was wrong."

When the U.S. visas for Cesar and Lapierre came through, their journey began. Carroll's sister-in-law Theresa Atchley met the women at O'Hare International Airport with coats and other clothing. The young women then went to the convent, where Lapierre spent two nights before doctors discovered possible signs of tuberculosis and pneumonia. Rather than expose elderly nuns to contagious disease, Carroll brought her to his home in Peoria for a few days. She is now staying in Minooka until the surgery.

Cesar remained at the convent, in a room usually reserved for friends or prospective nuns.

"I was suffering so much," Cesar said of her medical condition. "When I met Dr. Carroll, I felt I had hope again."
Copyright © 2004, Chicago Tribune
---------------------------------------

A wise use of medical resources?
Caring for sick Haitian children personalizes poverty of developing nations
Sunday,April 24, 2005
BY MARIA KING CARROLL

We are standing on the second floor of the UNICAR hospital in Guatemala City at 7 a. m, listening to about 15 doctors discuss the children on the floor who have recently had heart surgery. A tall, trim man wearing a light blue suit and sporting a full head of neatly combed white hair leads the group from one child's bed to another, asking questions and making comments.

"This is like going on rounds with God," whispers my husband, Dr. John Carroll, the founder of Haitian Hearts, a program that brings Haitian children to the United States for heart surgery. In fact, Dr. Aldo Castaneda, our elegant leader, is one of the gods of pediatric cardiac surgery. We have ventured to Guatemala to see if his program might accept a Haitian child for surgery.

Fifty years ago, as a med student in Guatemala, Dr. Castaneda hooked up dogs to a prototype heart-lung machine to understand how it might be used to help people. It's difficult to operate on a beating heart. The heart-lung, or bypass, machine allows surgeons to stop the heart without killing the patient. Bypasses made open¬heart surgery possible.

After completing his residency and working at the University of Minnesota, Dr. Castaneda spent the bulk of his career at Boston Children's, where he headed the Department of Cardiovascular Surgery from 1972 to 1994. Our host in Guatemala, his young associate, Dr. Juan Leon-Wyss, tells us that most prominent among Dr. Castaneda's many surgical innovations is showing the world that it is not only possible but preferable to operate on newborns with congenital heart defects, rather than waiting until the children are older, as was the practice.

Despite these world-class accomplishments, Dr. Castaneda has saved what I believe is one of his most impressive achievements for his "retirement." He returned to Guatemala, a poor central American country of 14 million where there was no children's heart surgery, and started the Fundacion Aldo Castaneda. Through this foundation, he built the hospital, UNICAR, supplied it with state-of¬the art medical equipment and recruited staff.

In 1997, doctors performed the first pediatric heart surgery in Guatemala. Last year 373 surgeries were completed at UNICAR. The program is managing cases just as complex as those in medical centers in the United States. On rounds, we see three children with hypoplastic left heart syndrome, a condition where essentially the left half of the heart is missing. This severe defect requires three surgeries to correct.

We are so impressed with the level of medical care at UNICAR that Haitian Hearts donates money to pay for the surgery of a Guatemalan child whose family cannot afford it. Guatemala and Costa Rica are the only central American countries where pediatric heart surgery is performed.

After rounds, we gather in the conference room to review some echocardiograms of Haitian children. We show the group echoes of children with complex and simple defects. Watching these echoes sets Dr. Castaneda to musing.

"If you look at this from a public health point of view, given limited resources, we'd like to operate on children who we can cure, who can go on and have a good quality of life and a normal life span. But to view it less coldly, I know when the child is in front of you, it's different; you want to help that child."

Dr. Castaneda says they would like to operate on a Haitian child, but they are not able to do it for free. The team is interested in an 18-month-old girl who has ventricular septal defect, or a hole between the lower chambers of the heart. As heart defects go, VSDs are usually relatively easy to repair. For this surgery and the necessary medical care, the cost would be $6,000.

"You should know," says Dr. Casteneda, "that our success rates don't match the big programs in the U.S., like at Boston Children's, but we achieve rates as good as those at second-tier U.S. programs."

We all agree that this little girl would be a good candidate for surgery at UNICAR. Our next step is to arrange for the child and her mother to travel to Guatemala City, which will necessitate flying to Havana, Cuba, as there are no direct flights between Haiti and Guatemala.

Given the widespread health problems in developing countries, is the extensive cost and effort of providing Haitian children with heart surgery a good use of resources? After all, bringing individual children from Haiti to the United States or Guatemala does not alleviate Haiti's crippling poverty. What it more immediately does is help some children and their families.

In a broader sense, though, I think having these children in our communities helps "raise the voice of the poor," which economist Jeffrey Sachs states in his book "The End of Poverty" is one of the nine steps to exactly that goal.
Because of the power the United States wields, we need to be especially aware of the conditions of people in poor countries. We were in Haiti last November. Haitians were paying close attention to the U.S. presidential elections. Arguably, the U.S. president affects the lives of average Haitians more than the lives of average Americans.

The children we bring for surgery personalize the problems in developing countries. We hope people will want to help them and the millions they represent in places like Haiti. Children in developing countries, like all of us, deserve first-class medical care.

Individual stories can move people to action. For despite the moral calculus those in deprived countries are forced to use to determine who gets medical care, Dr. Casteneda says that sometimes even when the surgical risks for a child are high and the outcome uncertain, they have taken a leap.

"When we've seen the child, we've broken down and operated."

Maria King Carroll lives in Peoria and spends part of the year working in Haiti. Her husband, Dr. John Carroll, founded the Haitian Hearts program in Peoria in 1995 and continues to run it.

Tom Carroll's Letter to Bishop Jenky---September, '2003


Sunday, 21 Sep 2003
To: Bishop Jenky
Cardinal George
Monsignor Rohlfs, Monsignor Campbell, Monsignor Soseman, Monsignor Watson
Diocese of Peoria Parish Pastors

(Other recipient names were not included.)

An update on Haitian Hearts and OSF:

As most of you know, Paul Kramer, Executive Director of Children's Hospital of Illinois, contacted the American Consulate in Port Au Prince, Haiti, last December to inform them that OSF would no longer approve medical visas for Haitian Hearts' patients. After John Carroll and others picketed OSF administration in January reminding them that "Respect for Life Includes Haitians", the hospital, in decidedly un-Christian fashion, responded by officially suspending the Haitian Hearts program.

The program's suspension and the accompanying ban on visas for John's Haitian patients have never been lifted. Despite my brother's many attempts in the ensuing months, including his offer to pay 100% of Haitian patient's hospital bill, and the intervention of the Diocese of Peoria, John has been unable to obtain permission for any medical visas from St. Francis.

In July, the Haitian Hearts program was dealt another severe blow when the Diocese of Peoria withdrew its support and OSF subsequently announced that it, too, had officially dropped Haitian Hearts. The Peoria Journal Star reported that OSF claimed its medical staff was supportive of and had participated in the decision to abandon the Haitian Hearts program. Dr. William Albers, retired chief of Pediatric Cardiology at OSF, was quoted as saying that the program failed because John Carroll was "unwilling to negotiate". In this letter, I will question the reasoning and the motivation behind the decision to drop Haitian Hearts and the hospital's accompanying public statements.

The hospital's refusal to accept more Haitian patients last December was a severe blow to the patients and families who were waiting prayerfully for our help in a country that lacks the medical facilities to care for them. John, at that time, had identified 18 patients, 16 of them children, all of who would be candidates for heart surgery at OSF. They are not allowed to come because the hospital will not approve of their visit. It's sad to realize that, despite the critical medical problems these patients represent, there were only two meetings in the last six months involving all three organizations (Haitian Hearts, OSF and the Catholic Diocese of Peoria). Haitian Hearts members were surprised and disappointed when Monsignor Rohlfs announced at the February 7 meeting that the next team meeting would likely be scheduled for May. There was no need or reason to wait three months before meeting again.

As it turned out, our next meeting didn't take place until July. Before discussing the meetings, let me point out that Dr. Albers did not attend either meeting, was not on the committee, and has not communicated with John in the last six months. He would have, therefore, no first-hand knowledge of John's "willingness to negotiate". (Dr. Albers: I would still like to know what basis you had for saying John was not willing to negotiate on behalf of his Haitian patients. Do you believe that your statement is consistent with John's past behavior regarding his program? Has John typically been willing to sacrifice his patients by refusing to negotiate on their behalf or would you regard him as a good advocate for them? Please give these questions and your answers to them some careful thought before making any more public judgments regarding my brother.)

One of the tasks John was assigned by Monsignor Rohlfs at the February meeting was to obtain assurances from various members of OSF's medical staff that their support for Haitian Hearts would continue. Haitian Hearts has, of course, always received an incredible amount of support from the surgeons, cardiologists, intensivists, etc. who have donated their services without charge. John asked for promises of support and, without exception, was assured by the doctors of their willingness to continue working for the program. Why then would OSF state that the doctors involved with the program participated in and supported the decision to cancel it? Several doctors intimately involved with Haitian children care over the years have since told us that they were informed that the program had been cancelled but definitely were not involved in the decision to cancel it. Could it be that OSF administration wanted to portray the false impression that their decision to cancel a charitable program was actually made by "the medical staff" because it helps justify that decision in the public's mind?

The hospital's dissemination of misinformation is very injurious to the Haitian Hearts program and to my brother. It reflects a mean-spirited attitude that is contrary to the Sister's mission statement which calls for open and honest communication. I maintain that OSF and Dr. Albers have a moral obligation to correct any misinfonnation they have allowed to propagate. I would hope that a Catholic institution would never choose to propagate false or misleading information and I expect that Dr. Albers would certainly not either. My family and I are waiting for a public correction or retraction from both parties.

At the February 7th meeting, Bishop Jenky emphasized the importance of both OSF and Haitian Hearts working together to arrive at an agreement or contract so that Haitian Hearts could continue. He said that it is sometimes difficult for friends to agree to a contract, but that a contract was exactly what was needed.

In March, OSF submitted a proposal for a contract. This proposal included no financial contribution to Haitian Hearts from the hospital, no "cap" or maximum amount Haitian Hearts could be charged, a return to Haitian Hearts paying 45% of medical charges, and a list of restrictions that seemed designed to make it very difficult for John to obtain the hospital's permission or approval for the patients. The hospital's proposal also stated that the Diocese of Peoria would be responsible for any unpaid hospital bills incurred by the Haitian patients. Why OSF would attempt to place this financial responsibility on the Diocese is anyone's guess. Not surprisingly, the Diocese was unwilling to agree to this part of the contract offer.

Several days after receiving the hospital's proposal, John and other members of Haitian Hearts responded by submitting a counterproposal. John's counterproposal asked for:1.) an annual allowance from the Sisters to help defray hospital charges, and 2.) maximums or "caps" on the patients' medical bills.
Patricia Gibson told John that Sr. Judith Ann and Joe Piccione had reviewed the counteroffer and seemed to view it as reasonable. Oddly enough, Sue Wozniak said in July that she had not seen, or read, this counteroffer from Haitian Hearts. Haitian Hearts members were disappointed to learn this. Sue was a critical member of OSF's negotiating team. If the hospital were truly serious about negotiating a contract, it seems that Sue Wozniak should have, at a minimum, read our counteroffer. It seems to me that the failure to do constitutes a reluctance or unwillingness on the hospital's part to negotiate.

In April, Monsignor Rohlfs told John that the Sisters had revised the hospital's proposal to include an annual $200,000 discount on medical bills with Haitian Hearts paying the remaining hospital charges at a 45% rate. We were, of course, very encouraged and grateful that the Sisters were offering a financial contribution to the program. There was still no provision for a cap or maximum amount that Haitian Hearts could owe. At this point, Monsignor Rohlfs told John that Haitian Hearts would have to accept or reject the Sisters financial offer before any other points of the contract could be negotiated. John acknowledged the Sisters' offer was generous but felt that other aspects of the financial package, such as caps and maximum liability, needed to be negotiated and understood by both sides before accepting or rejecting them. It would be irresponsible for Haitian Hearts to prematurely agree to any financial offer without both sides fully understanding the terms of that agreement. Since Haitian Hearts is a relatively small organization with a finite amount of fundraising ability, the issue of caps or maximum liability is, of course, crucial to its financial survival. With no cap, Haitian Hearts would run the risk of financial ruin with every patient. Strangely enough, Monsignor Rohlfs did not agree with the logic of this position and insisted John must "accept or reject" the Sister's financial offer before any other issues could be negotiated.

I can't emphasize enough that accepting a financial offer, no matter how generous the amount, without a cap on medical bills is a major problem for a small organization like Haitian Hearts. Our program's debt and its financial solvency are, of course, critical concerns to us. Last January, OSF administrators announced to the media that they were suspending Haitian Hearts because the program owed the hospital over $500,000 in medical bills. The hospital's announcement prompted a fair amount of public criticism of John and his program. Several days later, the hospital claimed that Haitian Hearts's debt amounted to "over $400,000" and their statements to the newspaper later described the debt as being "almost $400,000." This means the hospital initially overstated the debt by more than $100,000. More than one-fifth of the debt initially claimed as justification for suspending a charitable organization apparently never existed. The hospital administrators did not bother to explain how or why they had overstated our debt by such a large amount. Since the public criticism caused by their initial statement only hurt John and Haitian Hearts, the hospital apparently never felt it necessary to correct or explain their error. Sr. Judith Ann was contacted by a Haitian Hearts member who respectfully asked her to explain the accounting of the debt since our figures actually showed we had a positive balance rather than a negative one. Sister responded by referring her to Paul Kramer.

Sister, I must say I am very disappointed that you did not clear this matter up. If the hospital decides to state publicly that we owe it over half a million dollars, it only seems fair for the hospital to be willing to back up that claim with hard figures. Don't you agree? Please let me know if there is any possibility for reconciliation on this matter. I believe that Haitian Hearts has been dealt with unfairly and that the hospital should publicly correct its previous statements. I would expect nothing less from a Catholic institution. Please prayerfully consider my request, Sister, and let me know your decision.

Without caps providing an upper limit on financial liability, it is easy to envision a scenario wherein John and the Haitian Hearts program would once again be held liable for huge medical bills if one or more of the program's surgical cases developed complications. If that happened, it is possible that OSF administrators would make an honest effort to accurately compute the amount of that debt before announcing it to the media, but, based on their actions in January, I certainly wouldn't expect fair treatment. OSF administrators and spokespeople dragged John's name through the media spotlight in January. I can only assume that, given the opportunity, they would repeat this behavior in the future. Haitian Hearts could be forced into insolvency or bankruptcy in such a situation. Would the Sisters be willing to stand up and protect the reputation of Haitian Hearts and John Carroll in this situation? The Sisters did not stand up to protect Haitian Hearts reputation against the false statements of their administrators last January. Would anyone expect them to in the future?

The Haitian Hearts program has been quite successful at raising funds: we raised over $1.1 million in the last few years, all of which went to Children's Hospital of Illinois. Combined with the Sister's generosity the program has successfully brought over 90 Haitians here for life saving surgeries. However, no small organization should be forced to subject itself to unlimited financial risk without being permitted to even discuss the option of caps. Monsignor Rohlfs, why did you mandate that Haitian Hearts could not negotiate any points of the contract without first agreeing to a financial offer? Would you, as Vicar General, allow our Diocese to accept a financial offer if there were no discussion allowed ofthe resulting financial liability? You don't really have to respond to this question, Monsignor. I already know the answer. Of course you wouldn't.

Some additional comments about the second, and final, Haitian Hearts / OSF / Diocese meeting on July 17th:

At an earlier meeting with two representatives of Haitian Hearts, Sue Wozniak, OSF's Chief Financial Officer, distributed a draft of a proposal wherein Haitian Hearts would be responsible for 45% of hospital charges up to a preset limit, and 30% 'of the charges after that. At the July 17th meeting, we asked about this lower, 30%, charge and were told that the offer did not exist. We were told ''that was only a draft." It seems that we on the Haitian Hearts committee should have known or been able to guess which of the hospital's offers were serious and which were not. Joe Piccione and Dr. McShane stated early in this meeting that "the Haitian Hearts program would begin afresh (or anew) each year", implying that the debt owed by Haitian Hearts would be forgiven at the end of each year. Later on in the meeting, Sr. Diane stated that Haitian Hearts's debt would not be forgiven but would be carried over from each year to the next. Joe and Jerry did a quick reversal and suddenly agreed that our debt would not be forgiven. I stated that the financial "offer" was confusing, had changed at least twice in this short meeting, and I requested that, with only a few remaining minutes in our allotted hour, we schedule a future meeting to discuss finances. My request was refused by Monsignor Rohlfs.

Before the meeting ended, Joe Piccione said that my brother's statements and/or actions towards ''the Sisters" were arrogant. The next day the Diocese and the hospital announced their withdrawal from participation in the Haitian Hearts program.
The stated purpose of the July 17th meeting, as expressed in the written invitation from the Diocese, had been to discuss many issues concerning the proposed agreement between OSF and Haitian Hearts. There was no indication, based on the written invitation, that further negotiations would be contingent on our accepting or agreeing to a not-well-defined financial offer. The time limit for this meeting was set by Monsignor at exactly one hour. It came as a genuine surprise to me when Monsignor Rohlfs began the meeting by saying John must accept or reject the Sister's financial offer before any other issues could be negotiated. When asked why we were being forced to agree to a financial arrangement before negotiating any other issues, Monsignor Rohlfs replied that it was "because I have decided it". He also stated that he did not believe John was ever going to agree to any contract- with the hospital and wanted to save everyone the time and trouble of negotiating. I couldn't believe my ears. This statement came at the beginning of the very first negotiating session between OSF and Haitian Hearts. It took Haitian Hearts almost 6 months just to get this negotiating meeting with the hospital. Monsignor, do you really believe John was not going to agree to a contract with OSF? What possible benefit would there be to Haitian Hearts if we refused to agree to a contract? Monsignor Rohlfs, there were over 30 Haitian patients whose very lives depended on our negotiating a contract with the hospital. Why would you start out the meeting by saying that you didn't think we would ever agree to a contract? Did you think that saying this would help facilitate the negotiations? John has successfully fought his way through bringing more than 90 Haitians to the US for surgery. There are now more than 18 additional patients waiting for surgery. How could it possibly help these patients to refuse a contract with the very hospital that helped so many previous patients? What benefit would there be to spending much time negotiating with and then refusing to agree to a contract with OSF? More communication, not less, is obviously what was needed -- why, near the end of the last meeting, did you turn down my request for another meeting to work on the financial issues? Is your time, or the hospital's, so valuable that you were unwilling to risk spending another sixty minutes on a topic that literally means life or death to Haitian patients? If it were your heart surgery that was in jeopardy would you have been willing to schedule one more meeting to discuss it? What do you think will happen to the Haitian heart patients if other hospitals follow OSF's lead and likewise refuse to help them?

Bishop Jenky, do you approve of the restrictions on negotiations imposed by Monsignor Rohlfs? Is this the Diocese's usual method of fostering agreement between people? Also, why did the Diocese remain silent while John was blamed for being "unwilling to negotiate"? Why did it remain silent in January when the alleged amount of Haitian Hearts debt kept changing in the media from day to day? Is this open and honest communication on the part of the Diocese? I don't think so.

I believe that Monsignor Rohlfs did not conduct this meeting in a good-faith manner.
The meeting appeared to be a formality meant to ease the hospital's withdrawal from a program that it no longer has the moral courage to support. The primary concern was preserving the hospital's image. The people who will immediately suffer from this are, of course, the Haitians. Hospital administrators and ethicists have done a decent job of spinning the public's perception of their cold and calculated decisions. However, I don't have to be an ethicist to know that, in the end, we are all judged on our actions -- not on speech.

For the record, let me say that OSF's actions and statements regarding my brother and Haitian Hearts are deeply disturbing to me and have profoundly affected my opinion of a once-proud, Catholic organization. I have watched as John has been called arrogant and stubborn because he insisted on quality care for his Haitian patients. Those very characteristics are deemed highly desirable in a physician if one happens to be the patient benefiting from the improved level of care. Not everyone has the luxury of being paid to sit in a comfortable office while criticizing the actions or words of others. Mr. Piccione, if you would care to take the time, I will be happy to meet with you and explain the true meaning of the word "arrogant". Let me point out that we in central Illinois are blessed with everything we need to provide care for the least of our brethren: a superb medical facility, physicians willing to donate medical care without charge, foster families who open their homes to the Haitians, and a generous community that has donated a large amount of money to help pay for the childrens' surgeries. The only thing lacking is permission from the hospital administration to provide these surgeries. We have everything else. All we need is the moral strength and leadership to do the right thing.

This is my third letter to the Diocese in the last 18 months. I have not received answers from the Bishop to my first two letters. I will respectfully ask once again and I will continue to ask for a response to my concerns. The issues I raised are very important and will not go away. It's important to note that my brother John has asked Bishop Jenky for a tribunal to investigate a conflict of interest involving OSF Medical Center. His request has also gone unanswered. Bishop Jenky, don't you have an obligation to respond in a timely manner to a request for a tribunal, especially one that deals with a matter affecting the public good? Has the volatile subject matter of this tribunal influenced the hospital or the Diocese's decision to withdraw support for John's program, Haitian Hearts? I believe that it has.
I will await an answer to this letter.


Tom Carroll

(My brother never received a response.)

Bishop Jenky Rejects Catholic Tribunal Court


Bishop Jenky Rejects the Catholic Tribunal Court

A Catholic tribunal court is a “search for the truth”. The church has long endorsed the principal of subsidarity, affirming that decisions should be made and disputes resolved at the lowest possible level of authority, with appeals to a higher authority only when such efforts fail. Thus, the diocesan bishop, and not the Pope, creates disciplinary policies for his local church. According to Canon Law, The bishop needs to get involved in cases where the public good may be at stake. Bishops are bound by canon law. Their actions must be in conformity with canon law. If they don’t follow canon law, their actions are invalid.

I believed that a tribunal court should be petitioned for against OSF for multiple reasons.

I will list some of the reasons below. I wrote 4 petitions for tribunal courts in 2003 and my brother wrote for one. Bishop Jenky answered only one of the five with a typed written letter. Bishop Jenky advised me to take my petition to Rome because the OSF sisters are a "pontificate of Rome". However, in his office, he told me, that there would be no tribunal court against OSF because he was the judge and he would “not judge against OSF”.

If OSF had a system of checks and balances that was functional, I would not have had to request a tribunal court from Bishop Jenky. For example, when I asked Doctor Gerald McShane, Director of the Ethics Committee, to bring up an issue regarding OSF administration to the Ethics Committee, he stated that Keith Steffen, OSF administrator, sat on the ethics board and my complaints would probably go nowhere. I asked OSF Corporate Ethicist, Joe Piccione, multiple times to take serious issues regarding abandonment of Haitian kids to the ethics committee and I never heard back any response from the ethics committee.

The American Medical Association statement on Ethics Committees in Health Care Institutions (E-9.11) state that “ethics committee members should be selected on the basis of their concerns for the welfare of the sick and infirm (which would include the pre hospital patient, the emergency department patient, and Haitian children that need heart surgery), their interest in ethical matters (Keith Steffen?), and their reputation in the community and month their peers for integrity and mature judgment (Keith Steffen?). Committee members should not have other responsibilities with their duties as members of ethics committees.”

The AMA statement was ignored by OSF. McShane, Piccione, and Steffen are all very, very high salaried members of OSF Corporate and Administration. Could they give unbiased, ethical answers regarding OSF’s actions? The governing elite of any organization can eventually think that it is the organization.

So, if Bishop Jenky would have allowed a Catholic tribunal court, in chronological order, these would have been some of the issues that would have confronted him and he would have had to search for the truth, as the tribunal dictates. However, he chose not to.

Reasons for a Catholic Tribunal Court vs. OSF:

1. The public good was at issue, with long waiting times in the ER and lack of bed capacity within OSF-SFMC. Tim Miller had stated that the “main campus had been ignored” (while the Center for Health was being built on the north side of the city). Keith Steffen had told me that there had been serious problems with leadership in the ER at OSF and Sue Wozniak said there had been "poor planning" regarding our dysfunctional Emergency Room. The ER had the lowest patient satisfaction and employee satisfaction in the medical center.

2. In my opinion, my firing from OSF had been punitive and retaliatory for pointing
out obvious problems when I wrote Keith Steffen on September 27, 2001 and copied all of the Emergency Department physicians including Dr. Hevesy. I was to learn that Dr. George Hevesy, Director of the ER and in control of all the ambulances in the Peoria area for many years, was on the payroll at Advanced Medical Transport, and according to the Peoria Fire Department had “obstructed” them as they desired to give better care for people that call 911 in an emergency. I felt that there was a very negative conflict of interest here with Hevesy on OSF’s and AMT’s salary. Also, Sue Wozniak, CFO at OSF, is on the AMT Board of Directors which I did not think was a healthy relationship either.

3. During my first meeting with Keith Steffen in October, 2001, he metaphorically referred to me as a malignancy and an “uncontrolled hemorrhage in the ER at OSF”. He also told me repeatedly that “when this comes out about you, it is not going to be good”. He called me a “bad person” to other people who told me and spoke inside outside the hospital inapprpropriatley multiple times about my termination. This was defamatory behavior on his part and very destructive. His comment that when he sees Haitian children “it makes me want to puke” seemed very wrong. Open and honest communication, and respect for Catholic social teaching, an OSF mission statement, was destroyed by Steffen.

4. Keith Steffen also brought up the concept of fear amongst employees as being a good thing. Fear plays a big role in the medical community in Peoria. Steffen shouldn’t promote this. Even Joe Piccione emailed me in November of 2005, deploring administrations fear concept.

5. Chris Lofgren, OSF spokesman, spun the truth to the media regarding the fate of Haitian Hearts after I was fired. The medical center should be honest in all forums. He also spoke to a hospital employee about my termination and on one occasion laughed and told me that “maybe Sister Canisia started the rumors”.

6. Keith Steffen stated that he was going to stop all funding for Haitian Hearts which he did on July 12, 2002. This seemed to be in opposition to what Sister Judith Ann had stated that “OSF will never turn away a child”. Again, the Sisters Mission Statements were violated as were the Ethical and Religious Directives for Catholic Health Care Services.

7. OSF-CHOI executive director, Paul Kramer, told the pediatric cardiology office to not schedule a Haitian child for cardiac catheterization, thus delaying her surgery. I watched him walk into a cardiology exam room while a 24 year old Haitian lady was being examined by the cardiologist. The host mother was enraged with Paul Kramer and he later apologized. OSF administration seemed to be controlling surgeries and procedures for certain Haitian Hearts children. I believe the pediatric cardiologists are afraid of the administrators at OSF. After I reported Kramer’s actions to the Pediatric Resource Center for negligence, the Haitian child was immediately placed on the schedule.

Also, Haitian Hearts had many questions regarding OSF-CHOI and Foundation handling of funds for Haitian children. Kramer admitted to asking Linda Arnold to ask for funds from Rotary Club North that were not intended to go to OSF…they were dedicated to Haitian Hearts out of hospital expenses for the Haitian children (medication, food, flights, etc.) OSF withholding donor lists to Haitian Hearts also seems very unethical. We have no idea who to thank and how much money is owed to us from OSF. And what happened to the majority of Catherpillar Foundation’s generous contribution in 2001?

8. OSF refused to accept full charges for Willie Fortune who needed his pacemaker changed. He was dying in Haiti and OSF refused him. (He was emergently operated at another medical center in the United States.) This action is in direct opposition to Catholic social teachings, the Ethical and Religious Directives, and the Sisters Mission Statements. (Since, OSF refused Willie, other former OSF patients have been denied treatement at OSF, and at least one has died (Jackson Jean-Baptiste), after 20,000 dollars was offered for his care.)

9. The OSF Corporate Ethicist and the Director of the Ethics Committee (Piccione and McShane) did not seem to respond in an “ethical fashion” to my requests for certain important topics to be brought up to the ethics committee. I never heard from the ethics committee in 5 years over any of my requests.

As a Monsignor in the Diocese of Peoria told me, there is significant “corporate malaise” at OSF. I think the people of Peoria could be much better served by OSF.

Why did Bishop Jenky not give the tribunal a chance? A review board would have looked at the above and made a recommendation to him. I could support everything reported above.

It is interesting that in 1993, the Catholic Diocese with Joe Piccione had devised a way for OSF physicians to prescribe birth control pills from OSF offices. Without the help of Bishop Meyers, this would have been much more difficult for OSF to accomplish. Bishop Jenky apparently agrees with this protocol. According to the Peoria Journal Star, OSF thought they would lose business without the ability to provide birth control pills.

Does OSF donate to the Catholic Diocese of Peoria, and if they do, how much? Do you think the Diocese or OSF will answer this question?
---------------------

April 30, 2006

Pax Christi USA wrote an article in 2005 "Remembering Archbishop Oscar Romero". He had great passion for the poor.

Romero stated, "A Church that doesn't provoke any crises, a Gospel that doesn't unsettle the Word of God that doesn't get under anyone's skin, a Word of God that doesn't touch the real sin of the society in which it is proclaimed--what Gospel is that?"
-----------------------

July 11, 2006

Below is a letter I wrote to the Catholic Post regarding Amy Riedell's April 9, 2006 column in the Post. Her article concerned OSF's new $234 million dollar expansion in Peoria.

It looks like the Catholic Diocese of Peoria and OSF are close when they need to be and that my petitioning for a tribunal court was appropriate. Bishop Jenky was in attendance when Keith Steffen was announcing the OSF expansion.

-----Original Message-----
From: drjohn@mtco.com [mailto:drjohn@mtco.com]
Sent: Monday, July 10, 2006 2:33 PM
To: cathpost@mcleodusa.net; pgibson@cdop.org;
keith.e.steffen@osfhealthcare.org; joseph.j.piccione@osfhealthcare.org
Subject: Peoria's Medical Mafia

Dear Tom,

I recently read Amy Riedell's column April 9, 2006 regarding OSF's new
medical expansion. I'm a little behind in my reading.

It is very well written but also should be very embarassing for Bishop
Jenky and the Catholic Diocese of Peoria. Imagine this planned $234
million dollar event announcement just several months after OSF refused
Jackson Jean-Baptiste and Haitian Hearts financial offer for his life. He
died a very painful and slow death. That, of course, was not reported in
the Catholic Post. We were with him and taking care of him the last two
months of his life.

Imagine Bishop Jenky having to listen to Keith Steffen talk about the
Sisters who founded the hospital and the current Sisters who have very
little to do with the day to day operation of the largest hospital in
downstate Illinois.

Imagine Bishop Jenky listening to Steffen talk and knowing that Willie
Fortune was refused a new pacemaker at OSF with full charges offered by
Haitian Hearts. Steffen laughed out the administrative window as Willie
stood there on the OSF sidewalk as OSF refused to see him. Willie was 16
years old at the time and weighed about 70 lbs. This doesn't sound like
"the greatest care and love" that Steffen professed in his speech, does
it? Bishop Jenky had to be nauseated at that point.

Think of Bishop Jenky's remorse when he heard Sue Wozniak, CFO at OSF, and
Board President at Catholic Charities?, talk about the new expansion as a
"place of healing". Jackson Jean-Baptiste's and Willie's mothers wouldn't
have believed her words.

Think of Bishop Jenky's mindset knowing that his vicar general and canon
law lawyer threatened me to go to the media against Haitian Hearts if I
petitioned to file a tribunal court against OSF with the Catholic Diocese
of Peoria. Bishop Jenky threatened me with the need to come to confession
to him for the "killing of 18 Haitian children" if I pursued a tribunal
court. He knew very well what the problems were, but knew he better blame
me. When I met with Bishop Jenky, I could see that he was very afraid.

Bishop Jenky must have squirmed in his chair when Steffen tied Bishop
Jenky to Steffen and OSF by stating that OSF is a "continuation of the
ministry" of the Diocese of Peoria under Bishop Jenky's leadership.
Another smart move on OSF's part. That of course implied that Bishop Jenky
was in agreement with the abandonment of dying Haitian children and OSF's
oral contraceptive policy. It also implies that Bishop Jenky and Monsignor
Rohlfs should not advise me or any of the Haitian kids to go to Rome to
Pope Benedict for pastoral care issues at OSF. Seems like Bishop Jenky
should have control according to Steffen and deal with these issues in a
Catholic way using Catholic social justice and respecting Humane Vitae
(sp) and the Ethical and Religious Directives (regarding health care) in
the United States.

I wonder how much OSF donates to the Catholic Diocese of Peoria each year?
The laity will never find out.

John Carroll
--------------------------

Bishop Jenky's Response to Tribunal---November 17, 2003

Most Rev, Daniel.R.Jenky,. C.S.C.
OFFICE OF THE BISHOP
DIOCESE OF PEORIA

November 17,2003
Dr. John Carroll 2727 W. Heading Avenue
West Peoria IL 61604

Dear Dr. Carroll:

I am responding to your email of November 11, 2003, in which you asked that our Diocese constitute a Tribunal against what you term are "certain secular leaders at OSF."

Because the leaders are employed at what is termed a "public juridic person" sponsored by an exempt Pontifical Religious community, the Diocesan Bishop is not competent to receive such a petition. The proper forum to address these concerns would be either the Congregation for Religious at the Holy See or the Apostolic Signatura. They would be able to give specific direction in this matter.

Respectfully yours in Christ,

Most Reverend Daniel R. Jenky, C.S.C.
BISHOP OF PEORIA

(Bishop Jenky was referring me to Rome and Pope John Paul II regarding problems at OSF that are occuring six blocks from his office.)

I filed several other petitions for a Catholic Tribunal court with Bishop Jenky. I believed there was a dangerous monopoly of ambulances and transport of sick patients controlled by OSF and Advanced Medical Transport in Peoria and filed for a petition. Monsignor Rohlfs sent me this response:



OFFICE OF THE VICAR GENERAL
412 N. E. Madison Avenue Peoria, Illinois 61603-3720
Telephone 309-671-1550 FAX 309-671-1558
December 15, 2003


DIOCESE OF PEORIA

Dear Doctor Carroll:

Bishop Jenky is in receipt of your fourth petition regarding OSF St. Francis and the alleged monopoly carried on by the Advanced Medical Transport Company at OSF St. Francis.

After taking canonical counsel on the matter he wishes to state once again that any such issue involving the Third Order of St. Francis would have to be taken up by Rome itself rather than the diocese, as it is an "Exempt Religious Congregation of Pontifical Jurisdiction". It is the considered opinion of our canonists that the Bishop would have no jurisdiction over the issues which you have presented.
I know that this will come as a disappointment to you but it is truly futile to continue asking for a diocesan tribunal against a congregation of pontifical jurisdiction.

With warmest personal regards, I remain

Sincerely in Christ,

Monsignor Steven P. Rohlfs, S.T.D.
Vicar General-Chancellor

SPRJps

So by the end of 2003, the Catholic Diocese of Peoria had threatened me, abandoned sick Haitian children, and refused a Catholic Tribunal court stating they wouldn't judge against OSF. In the next couple of years Haitian Hearts patients would be refused access to care at OSF, and at least one would tragically die. When the Peoria Firefigters were disciplined for trying to give life saving care at the scene, the problems moved much closer to home.

Please see forum articles written below over the next one and one-half years regarding Emergency Medical Services in Peoria. I shouldn't have been referred to Pope John Paul II in Rome for these local problems, largely due to the power and control of our Catholic hospital--OSF, by Monsignor Rohlfs and Bishop Jenky.


City needs independent study of ambulance service

January 10, 2004

Peoria's new city manager, Randy Oliver, is organizing a commission to study emergency medical services (EMS) in Peoria. The editorial board of the Journal Star pleads for a fiscally responsible decision regarding these services. Local physicians need to insist that both fiscally and medically responsible choices are made for pre-hospital patients.

The EMS services in Peoria are provided by two agencies. Advanced Medical Transport (AMT) provides the only advanced life support service and transport of patients. This company is supported by Peoria's three hospitals and governing boards. AMT grosses over $7 million per year and desires a 10-year contract to remain the only paramedic and transport agency in Peoria. The second agency is the Peoria Fire Department. Firefighters arrive quickly at the scene, but can provide only basic life support and are not permitted to transport patients.

The Peoria Medical Society needs to consider the following questions: Who will compile and interpret the statistics regarding local EMS care? What EMS issues will be analyzed? What is the response time for the Peoria Fire Department versus AMT to an emergency? How much time elapses from the 911 dispatch call until the electrical shock is administered to a patient in full cardiac arrest?
When AMT arrives at the scene and begins its advanced life support, have the patients waited longer than necessary? What percentage of Peorians survive and walk out of the hospital after suffering a cardiac arrest? Are Peoria's trauma patients transported quickly and efficiently with the "scoop and treat" philosophy? How does Peoria compare to other cities in the U.S. and Canada that have state-of-the-art EMS? Might it not be responsible and medically important to allow Peoria firefighters to advance their skills (such as improved airway control and IV medication administration) to improve patient outcome?

The most important question is: Can Peoria's EMS system be studied in an independent and unbiased fashion? The same doctors, administrators and boards of directors that made questionable decisions 10 years ago are still in absolute control today.

Thus, the Peoria Medical Society needs to do exactly what the first sentence of its mission statement professes: To promote the health and general welfare of the Peoria public. Peoria's pre-hospital patients have never been in a more perilous situation. Encourage Oliver's study to ask the correct questions and answer them using scientific rigor. Then and only then will fiscal and medically appropriate decisions be made regarding EMS in Peoria.

Dr. John Carroll
Peoria





Let fire department transport critically ill patients

February 28, 2004

The Peoria Fire Department purchased one or two ambulances recently. A Feb. 3 Journal Star editorial asked, " ... what good is a fire department ambulance if it can't transport patients to the hospital?" Good question. Perhaps a better question is, "Why can't the fire department transport patients in the first place?"

Fire department personnel, many of whom are trained paramedics, are the first responders to emergency medical calls every day. However, the fire department is not allowed to transport patients to a hospital and cannot provide advanced medical care at the scene. Trauma patients must wait for paramedics from Advanced Medical Transport, a private ambulance company, to arrive. Since patient survival improves with faster response, the firefighters should be allowed to use their skills.

Control of ambulances and emergency medical services lies in the hands of the project medical director. The OSF-employed physician who held this post for nine of the last 12 years, Dr. George Hevesy, was paid a salary by AMT. Freedom of Information documents from the state of Illinois reveal that OSF administrators knew and approved of this arrangement. There is an immense conflict of interest when a project medical director accepts money from a private ambulance company. Small wonder the fire department is not competing with AMT in the paramedic and transport business.

OSF should not allow an employee to accept money from an ambulance company he or she regulates. OSF also needs to explain why corporate profits have been given greater importance than fast emergency response times. City Manager Randy Oliver's commission on emergency services must address this conflict of interest.

The present project medical director, Dr. Rick Miller, needs to assure Peoria that the Peoria Fire Department will be adequately trained and allowed to transport patients in their new ambulances and that financial gain will not be allowed to override the public's right to the fastest and most efficient medical care possible.

Tom Carroll

Peoria


Peoria's medical mafia limiting emergency care

July 27, 2004

Re. July 16 editorial, "Send corrupt health facilities planning board to morgue":
The Journal Star states that in Illinois, "Any board with this much authority over this much money becomes a trough of corruption." Truer words could not have been written. For 30 years lobbyists, attorneys and politically connected people have influenced the decisions made by this nine-member board regarding construction of new hospitals and expansion of existing ones in Illinois.

Unfortunately, similar conflicts of interest and cronyism are currently occurring in Peoria. The stakes are very high here with lives and money on the line.

In Peoria we have one paramedic transport company, Advanced Medical Transport (AMT). Its medical director is Dr. George Hevesy, who happens to be the medical director of OSF-St. Francis' emergency department. Dr. Hevesy is salaried by both OSF-St. Francis and AMT. OSF is the main supporter of AMT and is also the base station for all emergency medical services in central Illinois.

The AMT board of directors, composed of prominent Peorians, has the support of the OSF-St. Francis board of directors. Dr. Hevesy's relationship with the Illinois Department of Public Health in Springfield, which regulates paramedics and ambulances in the state, is well known in emergency medicine circles throughout Illinois. And finally, the Peoria City Council, which will decide if AMT remains in total control of paramedic care and transport in Peoria for the next decade, will consider the findings and recommendations of a California-based consulting firm.

Some members of the council suspect a pre-existing relationship between AMT and this California firm. One needs a scorecard to keep track of this local health care travesty.

In the meantime, the Peoria Fire Department continues to respond to medical emergencies, can only provide basic life support (not paramedic care) and cannot transport patients, even with its one ambulance. The PFD obviously does not enjoy the support of the above¬named individuals, boards and state agencies.
The real loss, of course, is for Peorians who suffer an out-of-hospltal medical emergency. State-of-the-art, pre-hospital emergency care is not offered in Peoria, not because we can't, but because our medical mafia will not allow it.

Dr. John Carroll
Peoria

Should Peoria Fire Department sell its only ambulance?
Sunday, December 12, 2004

What will the city do with the one Peoria Fire Department ambulance that sits alone and unused? Will It be sold for somethl ng more Important than saving people's lives?

In September, the Matrix Consulting Group evaluated Peoria's emergency medical services. Matrix reported that the fire department's average response time to life-
threatening emergencies was almost two minutes faster than Advanced Medical
Transport's. Since the fire department can only provide basic life support, patients frequently walt until AMT arrives for paramedic intervention.

One plan formulated by the consulting firm to improve service was to target certain areas with four non-transport fire department engines. These vehicles would be staffed by firefighter/paramedics who would provide advanced life support. The fire department has paramedics who could provide their expertise for these engines.

The problem is the two physicians who have controlled ambulances in Peoria for the last two decades don't support the fire department's advancing from basic life support service to advanced life support. Unfortunately, Peoria firefighter/paramedics are not allowed to use their paramedic skills at emergencies.

Matrix noted the fire department has applied to the physician in charge of ambulances to outfit its only engine with various basic and advanced life support medications and equipment. That request was denied.

The boards of directors of our local"health-care Industry," and the doctors who have been responsible for ambulances in Peoria, need to disclose their private interests and explain why seiling the one and only fire department ambulance Is beneficial to sick and Injured pre-hospital patients In Peoria.

Dr. John Carroll
Peoria



Wednesday, February 23, 2005

Let Peoria Fire Department Operate its Ambulance


On Feb. 1 the Peoria City Counci voted to sell the only fire department ambulance, which has been sitting idle in a garage. It was never allowed to respond to 911 calls. Numerous firefighters who are certified paramedics are not allowed to use their skills. They have been wasted.

To help rectify this situation, I will purchase the PFD's ambulance at its present market value and donate it back to the PFD if these conditions are met:

1. This ambulance will be used for sick or injured Peorians and staffed by PFD firefighters/paramedics allowed to use their advanced life support skills in Peoria.

2. Doctors George Hevesey and Rick Miller have been directors of the Emergency Department at OSF for the past 15 years. They have controlled all ambulances in the area. Both physicians need to publicly declare any fees, stipends, salaries or other benefits they've received from their relationship with Advanced Medical Transport, the only company allowed to operate in Peoria.

3. OSF's Emergency Medical Services Department needs to provide health-care data for the past decade to the city manager and City Council revealing how Peoria's pre-hospital patients did when cared for and transported by AMT. This data was conspicuously absent in the 149-page consultant's report that evaluated fire and emergency medical services in Peoria last year.

The medical ambulance debacle in Peoria, plagued by conflicts of interest, needs to end.


Dr. John Carroll
--------------------------


In 2005, a man collapsed at a Peoria restaurant in a full cardaic arrest. The PFD paramedic on the scene was not allowed to put the airway tube in the patient and the patient eventually died. The paramedic firefighter was afraid of being suspended as another firefighter had been several weeks earlier for putting a tube in a patient. I presented this tragic situation to the Peoria City Council at the Citizens forum and the following excerpts from an article that appeared in the Journal Star two days later follow:

BY JENNIFER DAVIS AND DAYNA R. BROWN
OF THE JOURNAL STAR
PEORIA - Criticism of the city's private ambulance service by a former emergency room physician is being downplayed but could still lead to discussion on how to improve the system.

Dr. John Carroll, who worked for 21 years at OSF Saint Francis Medical Center before he was fired in 2001, told the City Council on Tuesday of a recent incident in which a man at a Peoria restaurant went into full cardiac arrest and later died while a Peoria firefighter/paramedic on the scene wasn't allowed to try to help save him.
"Just think if that was your family member," Carroll told the council. "Valuable minutes really shouldn't be wasted at the scene" waiting for the city's ambulance service to arrive.

Carroll has been critical of Advanced Medical Transport, the city's only ambulance provider, since at least 2002, but some question whether his accusations are personally motivated by his firing.

"Dr. Carroll has been critical of our operations for some time now. I don't recall ever having the chance to speak with him personally," said Andrew Rand, AMT's executive director. "It's regrettable that these sort of anecdotal references are made that are unsubstantiated."

Rand noted that the AMT was recently given its second perfect score from the Commission on Accreditation of Ambulance Services, making it the only private provider in Illinois thus recognized.

"We have an excellent system," said Dr. Rick Miller, Emergency Medical Services Medical director. An employee of St. Francis, Miller has the responsibility of certifying people as paramedics and EMTs and overseeing their education. If there are any problems and someone has to be reprimanded, he is also involved.

"To say (firefighters) are standing around is inflammatory and an insult to the fire department," Miller added.

Firefighters can perform CPR, control a patient's airway, ventilate a
patient, give oxygen and administer several medications. They can
also use a defibrillator, which could be the most important tool for
a cardiac patient, Miller said.

Those firefighters who are also system-certified paramedics can
also use their skills to assist AMT paramedics if they request help -
a relatively new change allowed by Miller.

It's also an example of what appears to be a sea change in the
relationship between the fire department and AMT. Just a couple years ago, the fire department wanted to get into the ambulance transport business over AMT's objections. But now both sides say they are working together like never before.


My comments:

This article and Rand and Millers statements are very misleading. If the above "anecdote" did not happen, I am quite sure that OSF and AMT would have let everyone know at the Journal Star. The firefighter felt terrible that he was not allowed to insert the breathing tube as the family watched. (The firefighter had already shocked the patient and he had a heart beat and needed a secure airway.)

The "new change" referred to in the article by Dr. Miller is very difficult to understand. Quite simply, it means that Miller caved in and if AMT ASKS the PFD paramedic to insert the tube into the patients airway, the PFD paramedic can now do it, thanks to the "largesse" of Dr. Miller. What if AMT is not on scene and the patient needs the tube"? Under, Miller's "new change", the patient has to wait. This is unbelieveable. The brain cannot go without oxygen for very long. Also, remember, that the PFD paramedics cannot provide advanced life support at the scene like AMT can and does. (By the way, the same PFD paramedics frequently work outside of the Peoria Fire Department and can insert the tube when needed and can provide advanced life support. Why can't they provide the same in Peoria?)

I do think that the PFD firefighters and the AMT paramedics work well at the scene. But the real problem is behind the scene by the officials and doctors making policy.

And finally, the second "perfect score" by AMT, referenced by the Journal Star, was probably paid for too, as was their first "perfect score".

Paul Kramer--Executive Director Children's Hospital of Illinois


(This is Ania Excellente, a 5 year old, with her grandma. I took this picture in March, 2005 at the General Hospital in Port-au-Prince, Haiti. Ania suffered from rheumatic heart disease which weakened her mitral valve. Her grandma brought her food from home everyday and bathed her and begged me to do something for Ania. I told her I would try. All she needed was surgery on her mitral valve to have a new chance at life. She had her passport and was ready to travel. Several weeks ago, the pediatrician in charge of the pediatric unit at the General Hospital told me Ania had recently died.)

Paul Kramer is Executive Director of Children’s Hospital of Illinois (CHOI). I carried on many of the discussions regarding Haitian Hearts with Paul.

Haitian Hearts was a small group of friends of mine that sat around our kitchen table and planned ways to raise money for CHOI to help pay for the Haitian kids we brought to Peoria for heart surgery at OSF-CHOI. We had no overhead and all funds we raised went directly to CHOI. We paid for the Haitian kids passports, visas, airline tickets, food, medications out of our own back pockets. On occasion, we even paid for their surgery from our back pocket.

As the years went by, we brought many Haitian kids needing surgery. We raised $1.1 million over 7 years that went to OSF-CHOI. The doctors at OSF never charged Haitian Hearts for their services.

During a meeting with Paul in his office in 2000, Paul said to me that “Haitian Hearts is becoming too competitive for CHOI.” He meant that we were raising so much money in the Peoria community that was earmarked Haitian kids surgery at CHOI, he was worried that CHOI was being left out for purposes other than Haitian Hearts. For exmple, Paul and many others wanted to build a free standing childrens hospital. (That $250 million project is now underway.) I think he was nervous that people were contributing to CHOI-Haitian Hearts, not for cement and bricks for the new hospital. I didn’t know what to think for sure.

Caterpillar Foundation was donating $10,000 per year to CHOI for Haitian Hearts. We noticed that on April 1, 2001, Caterpillar only donated $500 to Haitian Hearts. Where had the other $9,500 gone?

When CHOI hired Linda Arnold as director of CHOI Foundation she brought me a letter to sign that said that Haitian Hearts had donated $300,000 to CHOI. (I knew we had donated at least $600,000 to CHOI over the years. ) I told Linda that her amount was wrong, so she changed it to $400,000. I refused to sign that letter as well, telling her the amount was at least $600,000. She left the room and changed the letter yet again to $600,000. I signed this letter. My faith in the good faith of CHOI Foundation was falling quickly. The best I could say, was that their “bookkeeping” was bad.

Haitian Hearts never received itemized bills for our Haitian kids. CHOI just told us what they “cost”. So to check this out, an OSF nurse reviewed 6 charts of Haitian kids bills, and found that we had been charged $40,000 too much. (Example: Heart valves that were donated by the companies that make them for the Haitian surgeries, were charged to the kids.) When we showed Kramer the errors, he did give Haitian Hearts credit for these OSF mistakes. I wondered how many more mistakes there were that we would never know about. This was so important to know, because it could mean that we were leaving kids in Haiti unoperated because of poor bookkeeping at OSF.

OSF also purchased a $21,000 sonogram probe with Haitian Heats money by mistake, and apparently returned the money to the Haitian Hearts account within CHOI.

A physician donated overtime hours he had worked to CHOI-Haitian Hearts. His donations over the years did not show up on the computer sheet as going towards surgery for Haitian kids. I tried to track down his money for 2 years at OSF, and was unable to. He was afraid to look for it himself for fear of repurcussions.

After I was fired on December 18, 2001 Paul Kramer constructed a letter to the financial supporters of CHOI, except he would not sign it. Also, there was not a date on it. It was signed by the wife of one of the cardiologists who took care of Haitian kids over the years. The letter stated, that despite my “leaving” OSF, the future of the Haitian Hearts program is bright and that the commitment of the Sisters and much of the central Illinois community is strong. This program will continue.” The idea, of course, was that just because I was gone, don’t stop donating to CHOI. I was pretty sure that OSF was going to stop their support of Haitian kids coming to OSF, I just didn’t know when. Paul Kramer was too smart to sign the letter, probably because he knew also. (Sources close to Steffen within the medical center had told me, prior to my firing, that Steffen was going to cut OSF’s support of Haitian Hearts.)

On January 3,2002, OSF spokesperson Chris Lofgren confidently stated in the Peoria Journal Star, “John’s leaving (St. Francis) really doesn’t change Haitian Hearts at all. I was quoted as saying, “Haitian Hearts was held over my head by Keith Steffen. The implication was, Haitian Hearts would survive if I survived (at St. Francis). ”

During the Spring, 2002, Haitian Hearts under the guidance of Jim Holmes. a Haitian Hearts supporter, approached CHOI and Paul Kramer and told them we wanted to build a house in East Peoria, sell the house, and give what we made on the house (Haitian House) to CHOI for Haitian children’s surgeries. Paul did all he could to talk him out of this. Jim Holmes did it anyway and with the help of the central Illinois community, was able to sell the house for $187,000 at the end of 2002.

After the house sold, Kramer talked to Jim and begged him for this money. Kramer was quite insistent on getting this money from the project he discouraged from the beginning. Jim told him that the check would be sent when I gave the ok. Kramer told Jim, “Haitian Hearts does not exist and it wasn’t important for me to give the “OK”. (Haitian Hearts authorized that this money go to CHOI in early December, 2002.)

Haitian Hearts worst fears were realized when OSF pulled all financial support for the Haitian kids. This occurred on July 12, 2002. Chris Lofrgen’s statements to the media had been misleading in January and the letter written by Paul Kramer had misled the public. (Lofgren told me that he was intimately involved in the discussions with administration regarding my termination, so I don’t think the July news was a surprise to Lofgren either.)

In the fall, 2002, a Rotary Club North official, Lyn Banta, called me one afternoon at home. He told me that Linda Arnold at OSF Foundation had just called him and demanded RCN turn over any funds they had collected for Haitian Hearts for transportation, food, medication, for the Haitian kids. This amounted to $12,500. This fund was designed for people like the small group of us who sat around my kitchen table and paid for these expenses out of our pockets. Now, OSF-CHOI Foundation was attempting to get these funds. Paul Kramer told a Haitian Hearts supporter that he had asked Arnold to make this call to Mr. Banta. Paul was part of the original conversations with Lyn Banta when this independent fund was started by RCN, and Paul knew that money was not to go inside of CHOI for CHOI’s expenses. Mr. Banta refused to turn over the funds to Arnold, even though she was “adamant” that he give them up. Mr. Banta told me that day, “John, you would never have seen these funds, if I had given them to CHOI- Foundation. ”

So, at the end of 2002, Haitian Hearts had raised and donated $445,000 to CHOI for their work with the Haitian kids. This totalled at least $1.1 million raised by Haitian hearts in 7 years, all of it going to CHOI. Multiple attempts were made to discourage us from raising funds for these kids by Kramer, and Arnold had tried to tap into funds that were not to go to CHOI. And true to what I was told, OSF-administration cut any funding for Haitian Hearts in July, 2002 which was opposite to what OSF was telling the media in January. (No one in Haitian Hearts really believed what OSF said to the media.)

Then, to top off the year, Paul Kramer called the American Consulate in Port-au-Prince, Haiti after he received the Haitian House check in December, and asked the Consulate not to grant any more visas for my kids who needed to travel to OSF-CHOI for surgery. When the Consulate officials were telling me this in Haiti, a young lady, Bisolo, who was a Consulate official, began to hyperventilate and had to sit down. She knew what OSF-CHOI’s demand would mean for the Haitian kids in Haiti that would now not be able to leave Haiti…..

In 2003, even worse things would happen.

----------------------------------------------
Below is a letter from Gift of Life, a project of Rotary Club in New York:


September 10,2003

Dr. John Carroll
2727 Heading Avenue
Peoria, Illinois 61604

Dear John,

I am simply ashamed I cannot find the proper words to address someone as awesome as you are. It is with great pleasure coupled with humility that I made your acquaintance.

Your dedication, your sense of justice, your demeanor undoubtedly put one at ease. I remember when I first met you in the courtyard of Susie Karbacher's residence, I realized your devotion and your savoir-faire in a split second. Moreover, due to your caring and compassion, I felt that I had already known you or met you as I immediately felt the sense of serenity that permeates through you.

Well John, on behalf of Haiti and its people and more importantly, on behalf of all these impoverished, sick children, I offer my thanks and gratitude to you for your mercy, love, charity, kindness and unselfish care.

One day John, HaIti will get back on its feet and it will only become self¬sufficient due to individuals like you who have a sixth sense and who have cared for its downtrodden as you knew that snmething positive will come out of all your devotion.

May God keep bestowing His blessings on you and keep you under His wings always.

Bepty Antoine-Lauren,
Haitian Gift of Life, Inc.

Gift of Life International Honorees

Harriet Hodges 1983 • Nancy Reagan 1984 • William E. Skelton 1985 • Jerry Lewis 1986. Danny Thomas 1987. Sally Struthers 1988 Royce Abbey 1989 • Alan King 1990 • Elliott Gould 1991 • Gavin Macleod and Chad Everett 1992 • Dr. Frank Field and Storm Field 1993 Steve Guttenberg 1994. Tony Randall 1995 • Jack Klugman 1996 • Morgan Fairchild 1997. Connie Stevens 1998. Rod Steiger 1999 Eric Close 2000 • Barbara Sinatra 2001 • Congressman Gary Ackerman 2002 • Pat LaFontaine 2003
Gift of Lite, Inc. is a nonprofit, tax exempt corporation administered by participating Rotarians of
District 7250 for the purpose of providing open-heart surgery to needy children throughout the world.

OSF Cuts Haitian Hearts Funding--July, 2002


OSF Cuts Haitian Hearts Funding

Shortly after I was fired from OSF in December, 2001, OSF-SFMC spokesman Chris Lofgren told the Journal Star that my termination would not have any impact on Haitian Hearts. Paul Kramer, Executive Director of Children’s Hospital of Ilinois, wrote a letter to Children’s Hospital of Illinois contributors, reassuring them of Haitian Hearts viability. However, Kramer would not sign his own letter, even when Haitian Hearts insisted that he do so, and he had the wife of one of the pediatric cardiologists sign it. Children’s Hospital did not want to lose any contributions from people that had been generous to Haitian Hearts and Children’s Hospital after I was fired. We knew that Keith Steffen was saying he would cut funding to Haitian Hearts, we just did not know when. Did Paul Kramer know this when he wrote the letter that he wouldn’t sign?

I worked in Haiti during 2002 and brought kids back for surgery at OSF. Haitian Hearts volunteers continue to raise money for Children’s Hospital for the kids surgery.(We raised 445,000 dollars and contributed it to Children’s Hospital during 2002.)

However, just as we expected, and contrary to what OSF led the public to believe in the media, on July 12, 2002, OSF administration cut all of the funding for Haitian children’s heart surgeries just like Steffen had been saying behind closed doors.

When Kramer called the American Consulate in Haiti in December, 2002, he did even more damage to kids that needed to come to Peoria for life saving surgery.
-------------------------------------

Below is a letter written by Dr. Stephen Bash extolling the virtues of the Haitian Hearts program. It was written one year before I was fired from OSF and 2 years from the time OSF cut all funding.

Pediatric Cardiology

William H. Albers, M.D. J.J. Shah, M.D.
Stephen E. Bash, M.D. Douglas J. Schneider, M.D.

November 17, 2000

Representative Ray LaHood
100 N.E. Monroe Rm 100
Peoria, II 61602


Dear Representative LaHood:

I am writing to you in support of the Haitian Heart Program, sponsored by the Children's Hospital of Illinois at OSF/St. Francis Medical Center in Peoria. Our group, Pediatric Cardiology Associates, has been giving free care to these children over the past ten years.

Dr. John Carroll, Emergency Department physician at OSF, has on his own gone to Haiti and screened the children who had potential fixable congenital heart disease, and has brought them back to the Children's Hospital of Illinois for corrective surgery. These children have life threatening congenital heart disease, for which they would have no chance of survival, or limited chance of survival, if left uncorrected.

We have an arrangement with the pediatric cardiovascular surgeons, anesthesiologists, radiologists, intensivists, and our group to provide for these children free of charge. There is a basic cost involved at the Children's Hospital which is necessary to allow us to continue to treat these children. OSF and the Children's Hospital have the policy of treating all children who are in need.

Dr. Carroll has been superb in screening these children in Haiti, and picking out the once that we have the best chance of correcting the heart defect, allowing these children to survive. He needs support in order for us to help carry on this mission.

Any help that you can give to us so that we can allow this program to continue would be greatly appreciated.

Sincerely and Best Regards,

Stephen E. Bash, M.D.
Pediatric Cardiologist



SEB:llb

cc: Paul Kramer
Executive Director
Children's Hospital of Illinois

---------

Peoria Journal Star Op-Ed by Maria King--August 11, 2002

Haitian hearts, moral duty What do average Americans owe the foreign poor? More than we give
August 11, 2002

By MARIA KING

What do we owe the poor? I have been thinking about this lately, prompted in part by OSF St. Francis Medical Center's decision to cut off its annual $257,000 contribution to the Haitian Hearts program. I find OSF's choice painful for many reasons - as a Catholic, a visitor to Haiti and a friend of Dr. John Carroll, who founded the program.

But it also triggers a question: "What should I, a middle-class American, with my busy life, my own set of problems and obligations, my hopes and goals for the future, do to help the poor in developing countries?"

It is a discomforting question. Religious and secular references provide direction. The Catholic Church has a long and challenging tradition on obligations to the poor. Take this from The Church in the Modern World, a document from Vatican II: "Faced with a world today where so many people are suffering from want, the council asks individuals and governments to remember the saying of the Fathers: 'Feed the people dying of hunger, because if you do not feed them, you are killing them.' "
Or this from Pope Paul VI's encyclical (1967) On the Development of Peoples: " ... the superfluous wealth of rich countries should be placed at the service of poor nations. The rule which up to now held good for the benefit of those nearest to us, must today be applied to all the needy of this world."

As much as I like luxuries and occasionally buy a lottery ticket, I know by virtue of the timing and place of my birth that I've already won the lottery. I possess wealth beyond the hopes of 90 percent of humanity, and I spend most of it on myself.

For more guidance, I turned to The Faces of Injustice, a book written by the late Harvard political theorist, Judith N. Shklar. "It will always be easier to see misfortune rather than injustice in the afflictions of other people," writes Shklar, and indeed many would probably define poor Haitians as unfortunate rather than aggrieved. Misfortune has an air of what-can¬you-do inevitability about it, while injustice cries for action. The attitude, "Hey, life's unfair," can lead to what Shklar calls passive injustice. Passive injustice occurs when people do nothing in the face of suffering and by doing nothing contribute to injustice.

There are billions of poor people. Really, how can I change the political and economic systems that create this situation? One person can't cure all the world's problems, but I can do my part.

The downside of looking at the state of the world and considering what should be done about it is that the paradise known as ignorance evaporates. There's a great scene in the movie Broadcast News. Holly Hunter, who plays an idealistic TV news producer, has buttonholed one of the network's head honchos at a party and is demanding action to address the latest injustice. The bigwig sneers, "It must be nice to always believe you know better." Hunter replies with an anguished look on her face, "No, it's awful."

The reason "it's awful" is because when you know the facts - that Haiti a country of 8 million people where half of all children under five are malnourished, only a quarter of the people have safe drinking water, half of the adults are illiterate and the per capita income is less than $1 a day - you feel compelled to act. Action requires effort and sacrifice, but not to act in the light of knowledge means sacrificing something more important than material goods: part of your humanity.


There's also a different kind of knowing than just the facts. Often we only feel urgency to help those to whom we are emotionally attached. This has been one of the great benefits of the Haitian Hearts program. People who travel to Haiti, or care for these children while they await and recover from surgery, or are otherwise involved with the program get to know and love these children. Through them, Haiti becomes tangible and not some Third World abstraction. Without this attachment, people are too willing to rationalize the misery of others.

Why should Haiti, a country that my Rand McNally atlas describes as "by every account a mess," have a special claim on our consciences? Consider this: never in history have there been two countries with such opposite standards of living so geographically close to each other. Haiti is as close to the United States as Peoria is to Wichita, Kans.

Haitian parents love their children just as much as we do but often can't give them life's necessities. Will our descendants say about us, "How could they let people starve or die from drinking dirty water and untreated medical conditions when they had so much?"

Though the sources I consulted make convincing arguments for more action, I think we possess an impulse that guides us to the same conclusion. This impulse has been codified as the Golden Rule, and so I ask myself, "If I had been born in Haiti and lived in such appalling conditions, what would I hope for from my American neighbors?"

The answer to the first question I posed and this one is the same:
More than I am doing now.

Maria King is a graduate student in English at Bradley University. She went to Haiti as part of a local mission effort in 1990.

Slow Down Surgery--Part I


Slow Down Surgery Part I

As 2002 progressed, I thought that the Haitian kids surgeries were being scheduled very slowly after I brought them to Peoria.

Katheline was an example. She was a 2 year old with several congenital heart defects who was examined for the first time by her pediatric cardiologist on October 16,02. She had an echocardiogram in his office and needed to have cardiac catheterization to further deliniate her cardiac anatomy.

Week after week went by and the cardiac catheterization was not scheduled. Her host family wondered what was happening. Her cadiologist was upset about the delay as well.

In mid-November I attempted to talk with her cardiologist 3 times in one day, and he would not return his page. He was new to Peoria and I thought probably afraid to talk about the situation.

On November 22, I took a good friend of mine who is a Sister in Peoria to the pediatric cardiology office with me and and went in and spoke with Sandy, one of the cardiology nurses who had always been very helpful with all of the Haitian kids over the years. I asked Sandy if Katheline was scheduled for the catheterization. She said “no”. I asked her why. Sandy stated that Paul Kramer told another cardiologist not to schedule Katheline because of money. I thanked Sandy for her help. She seemed quite embarrassed to have to give the news too me about this child. Sandy was a good nurse and knew very well what was happening here with Katheline.

Sister and I walked to Paul Kramer’s office about 2:15 PM. We sat outside Paul’s office for about 15 minuters prior to being invited in which gave them time to run and get an assistant administrator to be in Paul’s office when we came in. We were then invited in and Paul politely introduced himself to Sister. Before we sat down, I requested a private meeting with Kramer and asked if the well placed assistant administrator would leave. (I had learned that OSF administration was really good about out numbering me during my visits with them during the previous year.) The administrator was more than happy to leave. Kramer acted like he was shocked that I wanted the guy to leave….

Anyway, Sister and I sat down. I asked Paul if he new “Katheline’s story”. It took me five different ways to ask the same question before Paul would even say he knew who Katheline was. Sister was getting the point quickly as we sat around the small table in Paul’s office at OSF.

I asked Paul in multiple different fashions if he knew that Katheline was not scheduled for surgery. He finally said “no” that he did not know that she was not scheduled for surgery. (Paul did not realize that we had just been in the cardiology office.) I looked frequently at Sister and asked her if she heard that response and she would nod yes. I then asked him if he knew that she wasn’t scheduled for her cardiac catheterization. He ran around and around with his answer again. After much prodding by me, he admitted that he had spoken with a pediatric cardiologist and told him to defer the procedure for now. I asked him if he had spoken with Katheline’s frustrated new young pediatric cardiologist and he wouldn’t tell me. Why all the secrecy? I told Paul that the pediatric cardiology office was still open, the nurses were there, and he could lift his order on her cardiac procedeure.

Sister and I left his office as Paul was berating me and walked down the main hall at OSF. I said to Sister, “Welcome to St. Francis.” She looked absolutely mortified and drained from these experiences. I really needed a witness to these conversations and she was perfect to have at my side.

Several more days passed and Katheline remained off the schedule for cardiac catheterization. Katheline’s host father worked at OSF, so he really couldn’t do or say much if he wanted to keep his job.

The following week I called Linda Simpkins, RN who is in charge of the Pediatric Resource Center at OSF-CHOI. Linda does a great job dealing everyday with children that are abused and neglected in central Illinois. I made a formal complaint against Paul Kramer and CHOI for institutional neglect of my Haitian patient, Katheline. Linda was very nice and took the complaint very seriously.

Several hours later, after various phone calls had been made between big players at CHOI, I was called and Katheline was on the catheterization schedule for the following week. She sailed through her cath and then had surgery and did very well.

I was Katheline’s doctor, guardian, and her parents had put Katheline in my arms in the Haitian airport unable to travel with her for her heart surgery in the United States. Katheline’s Peoria host family, Haitian Hearts and I had an enormous attachment to this little girl.

What would you have done if Katheline were your child? Would you have advocated for her?

I took her back to her grateful parents in Haiti several months later. They had no idea of the bad faith and actions that occurred regarding their little girl prior to her successful surgery.
--------------------------------

May 5, 2006

OSF's "embargo" on my Haitian kids continues. The boy pictured at the top of this post is James. James is 16 years old and needs surgery on his mitral valve very soon. Please help if you can. He is in school in Port-au-Prince and the principal of his school e mails me frequently begging that we find a medical center to perform his heart surgery.

----------------------------------

Slow Down Surgery--Part II


Slow Down Surgery Part II

The following is part of a letter that I wrote to Bishop Daniel Jenky on November, 22, 2002:

Dear Bishop Jenky,

On June 27, 2002, I brought a 9 pound 4 month old Haitian baby named Samuel to OSF-SFMC for heart surgery. Samuel is a “blue baby”. The pediatric cardiologist saw Samuel shortly after our arrival in Peoria and recommended surgery in one week. Surgery was postponed week after week for unknown reasons. Unfortunately, Samuel suffered a respiratory arrest in his foster family’s home in Roanoke, Il. Their seventeen year old daughter peformed CPR on Samuel and he was able to survive the ambulance ride to the emergency department. I met them there and with the help of the ED staff continued his resuscitation. By the grace of God, Samuel survived and two weeks later was operated with a successful outcome.

Shortly after Samuel’s arrival in the emergency department after his arrest, I spoke with Paul Kramer, Executive Director of Children’s Hospital. He told me that OSF administration was not involved in the six week delay prior to Samuel’s arrest. When I talked to Kramer, Samuel’s host mother was present and she told Kramer she did not believe him. He was a critically ill baby whose cardiologist had recommended surgery as mentioned above. This was an obviously life threatening event for Samuel and a horrific event for the foster family to experience.

(At the end of the letter I asked Bishop Jenky what I should do about administrators making medical decisions about Haitian children. The Bishop never responded.)

Several months later I told Monsignor Rohlfs about Samuel and his care at OSF. He responded, “If it ever happens again, let me know.”

Letter Regarding Delay of Surgery---November, 2002


Letter Regarding Delay of Surgery—November 25, 2002

Dear Ms. Patricia Gibson, Monsignor Soseman, Monsignor Rohlfs, and Monsignor Campbell,

On June 27th, 2002, I brought a 9 pound 4 month old Haitian baby named Samuel to OSF-SFMC for heart surgery. Samuel is a “blue baby.” The pediatric cardiologist saw Samuel shortly after our arrival in Peoria and recommended surgery in one week.

Surgery was postponed week after week for unknown reasons. Unfortunately, Samuel suffered a respiratory arrest in his foster family’s home in Roanoke, Il. Their seventeen-year-old daughter performed CPR on Samuel and he was able to survive the ambulance ride to the emergency department. I met them there and with the help of the ED staff continued his resuscitation. By the grace of God, Samuel survived and 2 weeks later was operated with a successful outcome.

Shortly after Samuel’s arrival in the emergency department after his arrest, I spoke with Paul Kramer, Executive Director of Childrens Hospital. He told me that OSF administration was not involved in the six-week delay prior to Samuel’s arrest. I believed then, and believe now, that Samuel’s surgery had been inappropriately put on hold by Administration. He was a critically ill baby whose cardiologist had recommended surgery as mentioned above.

This was an obviously life threatening event for Samuel and a horrific event for the foster family to experience.

Last month I brought Katheline from Haiti. Katheline is a 24-month-old female and weighs 22 pounds. The new pediatric cardiologist at OSF examined her. Katheline has three problems with her heart that are all amenable to repair. Cardiac catheterization to open up her stuck pulmonic valve can be done without opening her chest thanks to our technology and the skill of the specialists. That is what the cardiologist recommended 6 weeks ago when he evaluated Katheline. She has not been scheduled and still awaits this procedure.

On Friday, November 22, Sister Mary Jo Yutt and I drove to the cardiology office and asked if Katheline had been placed on the schedule. The cardiology nurse replied “no.” When I asked the reason, the nurse stated that Mr. Kramer had told the office to not schedule the catheterization procedure. (This same nurse stated to another nurse the day before that Mr. Kramer’s reasons were financial.) With that information, Sister Mary Jo and I walked to Mr. Kramer’s office in OSF.

When Mr. Kramer was available, we sat in his office and experienced an interesting conversation:

1. Mr. Kramer seemed to have a difficult time remembering who Katheline was.After asking the question a number of times, Mr. Kramer did remember Katheline and/or Katheline’s history.
2. Mr. Kramer stated that he did not know that Katheline’s surgery had not been scheduled.
3. After repeated questions by me, Mr. Kramer admitted to us that he did delay the scheduling of Katheline’s cardiac catheterization in the cardiology office. He would not answer the question as to whether he spoke with Katheline’s cardiologist regarding her case.
4. Haitian Hearts built a house this past summer that we called “Haitian House”.The house closed in November and 187,000 dollars is now available for OSF that will help defray the charges for the Haitian children’s surgeries. I asked Mr. Kramer on Friday if that money would influence him regarding proper care for Katheline. His answer was “yes”. (Ironically, last spring Mr. Kramer attempted to talk Jim Holmes, the contractor, out of building this house.) All of the proceeds are to go to OSF-CHOI, as I stated last spring.

It is very clear to me and many others that work at OSF that young Haitian lives are being held in jeopardy. How much longer will Mr. Kramer and possibly other administrators continue making medical decisions regarding the Haitian children’s medical care?

Doctors and nurses are afraid for good reasons. I doubt the founding Sisters 125 years ago would have envisioned this scenario. But it truly is happening as Sister Mary Jo sadly witnessed.

Katheline IS the Mission. I have exhausted my resources within the Medical Center searching for an advocate for her.

What should I do?

Sincerely,
John Carroll, MD
————————————
When I related to Monsignor Rohlfs the history regarding Samuel he replied, “If it ever happens again let me know”. Other than that, I received no answer from the Diocese regarding Samuel or Katheline.

Perfume, Pets, and Pediatrics


Perfume, Pets, and Pediatrics

An article was published in Pediatrics in September, 2003 entitled: “Inequity in Child Health as a Global Issue”. The author is Tony Waterston, MD.

“Poverty, violence, lack of education, abuse and exploitation, and refugee status are among the primary determinants of the health of children worldwide. Half of the world’s population, 3 billion people, lives on less than US $1.30 per day. The world’s 225 richest people have a combined wealth equivalent to the annual income of the poorest 2.5 billion people, nearly half of the world’s population.”

The article has a table that lists The World’s Priorities (Annual Expenditures). We spend $6 billion per year for basic education for all but spend $8 billion per year for cosmetics in the US. We spend $9 billion per year for water and sanitation for all but spend $11 billion per year for ice cream in Europe and $12 billion for perfumes in Europe and the US. WE spend $13 billion per year for basic health and nutrition for all but spend $17 billion for pet foods in Europe and the US.

Haiti is located 90 minutes by air from Miami but has one of the highest infant mortality rates in the world. Malnutrition is rampant in children under 5 years of age. Thousands of kids live on the streets and many are sold as restaveks (child slaves). The Haitian family has been disrupted due to economic reasons and political violence.

The median life expectancy in Haiti is about 50 years of age. The majority of Haitians are unemployed, illiterate, and have no access to potable drinking water, or electricity. Per capita income is US $200. There 1 doctor per 10,000 people in Haiti and even worse in the province (countryside) because most doctors are rural. More Haitian doctors live abroad than in Haiti. There are more Cuban doctors in Haiti than Haitian doctors.

Haiti has no meaningful infrastructure. There are approximately 160 miles of paved road in a country with 12,000 square miles. The state hospitals are tragic and resident physicians who do the majority of the work in these hospitals frequently go on strike because they lack medical supplies and go without paychecks. Technology in these hospitals is lacking. There is, of course, no cardiac bypass technology that is functioning for heart surgery. Patients and their families have to buy their own IV solutions, needles, antibiotics, suture equipment, etc. Family members bring in food for the patients and bathe them.

The US, France, and Canada helped destabilize the democratically elected Haitian president in 2004 and he left the country under duress. A de-facto government run by a Floridian businessman now controls Haiti until new elections can be accomplished.
Kidnappings, carjackings, beheadings, political violence, and gang violence now plague Port-au-Prince. Entire slums housing hundreds of thousands of people are cut off from the rest of the capital by armed thugs. The 7000 UN soldiers have their hands full. The Haitian diaspora is fearful of returning to their country amidst the chaos. Haiti is hell now.

With this background, Paul Kramer, Director of Children’s Hospital of Illinois phoned the American Consulate in Haiti and advised them to grant no more visas to Haitian Hearts patients that needed heart surgery at OSF-CHOI. Doug Marshall, OSF’s, attorney notified them also the following year.

These actions are against the OSF Mission Statements and against the Ethical and Religious Directives written by Catholic moralists and ethicists regarding how Catholic medical centers should treat the poor and marginalized people—like Haitian children.

Haitian Hearts has offered to pay FULL CHARGES for Haitian patients and FULL CHARGES were turned down by OSF. OSF now refuses to take care of Haitian Hearts children operated in the past at OSF who need to return from Haiti for more heart surgery, even with $10,000 being offered for each child.

Linda Arnold--OSF Foundation



Linda Arnold and Children’s Hospital Of Illinois Foundation.

During 2002, Haitian Hearts raised and donated 445,000 dollars to Children’s Hospital of Illinois (CHOI). However, during 2003, Haitian Hearts received no donor list from CHOI and no money came in from the OSF offices for Haitian Hearts. (Haitian Hearts had become a not-for- profit 501.c.3 organization in October of 2002 because we could not trust OSF any longer.)

During the fall of 2003 Anne Wagenbach, Haitian Hearts Coordinator, went to OSF Foundation and spoke to a secretary who stated to Anne that she would send our donor list. In other words, everyone that had donated to Haitian Hearts or CHOI/Haitian Hearts during 2003 would be sent to Anne so we could see who to thank and also determine what OSF owed Haitian Hearts. The kids in Haiti were and are very dependent on these funds to help obtain their passports and visas, medication, American Airlines flights to the United States, medication, and surgery.

Weeks went by, and Anne did not receive the donor list from OSF Foundation. This seemed highly immoral for a 1.6 billion dollar industry to withhold from Haitian Hearts money and our donor list. In the meantime, OSF-CHOI sent literature to people seeking funds for CHOI using our donor lists.

One afternoon, I drove to the OSF-Foundation office and saw the secretary that Anne had spoken with. She invited me to her office to print out the donor list for me. She also told me that she had placed the donor list in the outgoing mail in the Foundation office. I believe that she did. As I sat in her office, as she retrieved the Haitian Hearts donor list off the computer, Linda Arnold walked in her office.

Linda is a director of the Foundation office. Several years before, just after Linda arrived in Peoria, she constructed a letter for me to sign that said that Haitian Hearts had donated 300,000 dollars to CHOI. I told her we had raised much more than that. So she had her secretary change the figure to 400,000 dollars. I refused to sign this also. At that point, I told Linda that we had raised at least 600,000 dollars for CHOI, so she did the letter again with this figure, and I signed it. I wondered about Linda after this. Either their record keeping was very sloppy or it was a trick. (I knew OSF had no idea what they were talking about in January, 2003 while I was picketing the medical center, when they told the press that we owed them money secondary, to my experiences with Linda Arnold.)

In the Foundation office that day, in the fall of 2003, Linda told me that I could leave and that they would mail me the donor list for 2003. I told her that it would be no problem for me to stay since it was being brought up on the computer right then. Just when the secretary was to print the donor list out, the printer wouldn’t work for some reason. Linda told me that I should leave or she would call hospital security. I told her to go ahead and call security. I wasn’t doing anything wrong and had been invited up by the secretary. Also, Linda knew that the Rotary Club North official had called me and let me know that she had “adamantly requested” that he send monies that was dedicated to Haitian Hearts to her instead. He refused to do so and told me, “John, if I would have done this, you would have never seen this money.” Her eyes glazed over and she froze. She didn’t call security but told her secretary to go home and “take care of her babies”. (I knew the secretary had no babies at home.) However, her secretary was afraid of Linda and told me she was leaving. So I left too.

Haitian Hearts never did get a donor list that year from the general public and we have received none since. However, at the end of 2003, OSF Foundation turned over a check from OSF, signed by Keith Steffen, to Haitian Hearts for $8,343.80. Where did this money come from and why did OSF cash the checks that came to Haitian Hearts?

They were just bullying us and I believe that we would never have seen this money if we had not gone to Foundation in the fall of 2003 and confronted Linda Arnold. We never knew who to thank for the donations and have no idea if OSF gave us what they should have. (It seems odd that Haitian Hearts contributions to CHOI/Haitian Hearts would fall from almost one-half million dollars in 2002, to $8,343.80 in 2003.) The ultimate people that suffer here are the Haitian children that need the funds for surgery in the United States.

On January 15, 2004 Haitian Hearts met with a representative of the Charitable Trust Division of the Attorney General’s Office in Springfield to discuss OSF and their financial practices.
--------

Letter to Children’s Hospital of Illinois Advisory Board Members—December 15, 2003

December 15,2003

Dear CHOI Board Members,

I would like to summarize some areas of concern that I have with OSF. These issues occurred mainly during the last two years.

Haitian Hearts had another successful year. In 2003, we were able to procure 18 surgeries and four cardiac catheterizations (diagnostic and therapeutic) for Haitian children. These procedures occurred in five different states. We also evaluated multiple new patients with either congenital or acquired cardiac defects at clinics and hospitals in Haiti. Seven trips to Haiti were made this year for medical reasons.

I write this letter with such a “heavy heart” that Haitian children have been banned from CHOI. The medical personnel at CHOI provided excellent care the children. Despite the medical miracles that occured, administrators decided not to continue the program and contacted the U.S. Consulate in Port au Prince to tell them OSF -CHOI would care for no more Haitian children. This has all been so difficult. The American Consulate officials in Haiti were even stunned relaying this information to me in January after the Director of CHOI had called the Consulate. The Consulate officials knew the consequences of this action.

How and why did this happen? Haitian Hearts even offered OSF 100% full charges for a Haitian patient, and we were denied. When was the last time you can recall any patient at OSF being denied treatment, regardless of their ability to pay? When was the last time that you can recall a patient being refused treatment when they offered 100% charges prior to their treatment? This scenario probably never occurred before at OSF.Obviously, the issues seem greater than economic when 100% full charges are offered and denied. (Haitian Hearts donated $445,000 to OSF-CHOI during 2002 to help defray inpatient expenses.)

Why are the Sisters’ mission statements being ignored?

In addition to numerous Haitian children suffering unnecessarily, medical students from UICOMP, resident physicians, attending physicians, and nursing staff no longer have the ability to learn from these Haitian children with their educational pathology. It is very likely that taking care of these kids would improve the care of American children. The physicians at CHOI obviously enjoyed caring for the Haitian children over the years and they learned from their experiences with them. Is discontinuing Haitian Hearts good for our “downstate medical center?” Who made these decisions and why?

More concerning issues include:

1. A high ranking employee at CHOI-Foundation adamantly requested that Lyn Banta, from Rotary Club North, turn over $12,500 to CHOI. This money was collected by RCN for Haitian Hearts to be used for outpatient expenses (travel, visas, medication, lodging). This was well known to RCN, Haitian Hearts, and CHOI. Mr. Banta informed me that “Haitian Hearts would never have seen this money if "I turned it over.” He did not release it to CHOI. The employee at Foundation was told to request this money by the executive director of CHOI. This is just not how a Catholic hospital should function.

2. Haitian Hearts has not received any funds that were sent to OSF-CHOI since we became a tax exempt organization in October, 2002. Haitian Hearts wouldn’t have even known about these funds without taking extraordinary measures to find this out. An Illinois State Senator has been in contact with the Director of CHOI and a private lawyer has been in contact with OSF’s attorney. Haitian Hearts realizes OSF has a bjg “war chest”, but where is the morality here? Should more Haitian children suffer due to dedicated funds that are being withheld from them?

3. The Executive Director of CHOI helped delay the cardiac catheterization and subsequent surgery of a Haitian child. Is this precedent healthy and consistent with the Sisters’ mission statements? Is this a good idea for the non-Haitian children in central Illinois if this were continued? Why would an administrator have the power to do this? Where are the checks and balances at OSF? If this were your child, grandchild, or you were guardian of this child, would you have been happy with this intervention? Did he do this with the medical concern for the child as his primary concern? Were any other surgeries delayed for any other Haitian children, and did they suffer for this?

These are a few concerns. I have many others.

As the recently deceased Senator Paul Simon stated, “I want to appeal to the best in us.” I know you want the best for children. But many things happen that you as board members are not told. Boards are given the sterile picture for obvious reasons. Just a few people have done so much damage.Please give me the opportunity to address the CHOI Board regarding these concerns.

Sincerely,
John Carroll
cc: Board of Directors, OSF Healthcare System Corporate Division Directors
————————————————-
I did not get the opportunity to address the CHOI Board regarding these issues.
Doug Marshall, OSF attorney, sent me a letter 3 months later stating that my letter “contained a defamatory statedment concerning delay of care”. He was referring to statement number 3 above. He went on to write that, “…republication of that statement, if deemed defamatory, may result in legal action.”

So OSF was threatening to sue me for reporting the truth to the OSF-CHOI Advisory Board. This action by the Executive Director of CHOI (Paul Kramer) was indeed embarrassing for OSF, and when I reported it to the OSF Pediatric Resource Center, the Haitian child was put on the schedule immediately.

Shortly after this letter was sent, Keith Steffen signed a check to Haitian Hearts for approximately $8,343.43. We have no idea where this came from and whether OSF was cashing checks that were coming to OSF for Haitian Hearts. We received no donor lists from the general public since December, 2002. Thus, we have no idea who to thank and how much is being donated for Haitian children. Interestingly, OSF-CHOI does use the Haitian Hearts donor list to send out literature for Children’s Hospital of Illinois to raise money for Children’s Hospital, not for Haitian Hearts children who they have banned from the hospital.

Letter to Illinois Attorney General---January 15, 2004


January 15, 2004


COMPLAINT

We believe there has been a pattern of possible fraudulence on the part of OSF St. Francis Medical Center/Children's Hospital of Illinois (SFMC/CHOI) regarding donations made to Haitian Hearts.

BACKGROUND
Haitian Hearts is an organization established by Dr. John Carroll in 1995 to bring children from Haiti to the United States, primarily SFMC/CHOI, for heart surgery. In the past nine years, Haitian Hearts has brought 106 children to the U.S. Until October 2002, Haitian Hearts was part of CHOI (i.e. Haitian Hearts was not a legally separate organization). On October 1, 2002, Haitian Hearts was granted tax exempt status by the IRS and became a legally separate entity. All monies raised by Haitian Hearts volunteers prior to October 2002 went directly to CHOI to pay for medical expenses. Through auctions, raffies, bake sales, and employee and community member contributions, Haitian Hearts raised more than $1.1 million for CHOI. In 2002 alone, through an auction, the sale of a house, and individual contributions, Haitian Hearts raised $445,000 for CHOI. Before 2002, other expenses, including medical care and testing in Haiti, and housing, food and other living expenses for the children while they stayed in Central Illinois, were covered directly out of the pockets of Haitian Hearts' volunteers. In 2002-2003, Rotary Club North of Peoria, donated funds to help defray these expenses.

In December 2002, SFMC/CHOI contacted the U.S. consulate in Port au Prince, Haiti and asked them to stop granting Dr. Carroll medical visas for children to come to Peoria for heart surgery, stating that they would no longer pay for services. In January 2003, SFMC/CHOI officially suspended the program, stating to the press initially that Haitian Hearts owed them $500,000. After Haitian Hearts challenged that figure, hospital officials lowered the amount owed to $400,000 and then almost $400,000.

EVIDENCE OF PROBLEM
In the last couple of years, SFMC/CHOI has taken actions that have caused Haitian Hearts to question if the hospital has broken the law. Most recently, Haitian Hearts volunteers and then an attorney contacted the hospital to request that any donations and employee contributions made since October 1,2002 be turned over to Haitian Hearts. A SFMC attorney required verification that Haitian Hearts is a 501(c)(3) organization. This verification was provided to them. On December 19, 2003, they sent a check to an attorney for $8343.80. Despite repeated requests, CHOI officials have refused to turn over donor names and amounts for these funds so that Haitian Hearts can verify that the correct amount of money was released and thank the individuals for their contributions. We have received no donor lists since December 2002. There is presently no mechanism in place to ensure that Haitian Hearts receives future contributions that are sent to CHOI. We are concerned that SFMC/CHOI has not turned over all of the monies donated to Haitian Hearts and will continue this behavior in the future.

Prior to having a separate organization, CHOI acted in a predatory manner toward funds that Rotary Club North in Peoria donated for transportation and other non-hospital expenses. In 2002 the Rotary Club pledged $12,500 to offset these other non-hospital expenses. This was the first time an organization offered to donate funds to go for non-medical expenses. Despite knowing what this money was earmarked for, CHOI officials on more than once occasion attempted to get these funds by calling the Rotary president and adamantly requesting that he send these funds to CHO!.
While SFMC/CHOI has claimed that Haitian Hearts owed them money, they have on only a few occasions provided us with itemized patient bills. In more than one of these cases, there were overcharges on the bill. Haitian Hearts was billed for artificial heart valves that had been donated by another company. The bills were inflated approximately 40,000 dollars.

In the early years of Haitian Hearts there was implicit trust between the organization and CHO!. Haitian Hearts freely turned over raised monies to CHOI without requesting receipts. We feel this trust has been taken advantage of and that funds that were donated to Haitian Hearts via CHOI were not earmarked as such. In 1999 and 2000 the Caterpillar Foundation donated $10,000 to Haitian Hearts. In April 2001, Caterpillar Foundation made a $30,000 contribution to OSF according to the Caterpillar Foundation secretary. On May 1, 2001, OSF Foundation deposited only 500 dollars from Caterpillar into the CHOI/Haitian Hearts fund. What happened with the remaining 9,500 dollars? Henry Holling, Director of Caterpillar Foundation actually called me (John Carroll) and told me that Caterpillar would still be interested in supporting Haitian Hearts after I was fired at OSF. So it seems unlikely that before I was fired in December, 2001, Caterpillar would have only donated 500 dollars to Haitian Hearts when then had been so generous in the past.

An OSF physician was donating his overtime hours to Haitian Hearts and his very generous donations never showed up on the computer sheet in OSF Foundation for Haitian Hearts. Where did his money go? When I asked him, he was afraid to pursue the answer.

ACTIONS DESIRED
We believe that SFMC/CHOI has withheld information and possibly monies that rightfully belong to Haitian Hearts. We request an investigation by the attorney general's office to review the contribution and donor records of CHOI. If discrepancies indicating fraudulence or other illegal activity are found, we ask for appropriate charges to be filed.

Monday, March 13, 2006

Willie's Pacemaker


Willie’s Pacemaker---This post is long but very important. Please read from start to finish. Sorry about the length. It summarizes issues through 2005 using Willie and Jackson Jean-Baptiste as unwilling examples of patient abandonment.

-----------------

In 1998, one day while seeing patients in the clinic of a hospital (Hospital of Light) in southern Haiti, a smiling 10 year old boy came into my office to be checked. His name is Willie. He and his mother had made the six hour trip from their home in the capital over the bumpy mountainous roads to this rural hospital. Willie had a great smile and engaging personality. However, one could easily see that his lips were blue and his finger nails clubbed which indicated his body had not been gettng enough oxygen for many years. Most likely he had congenital heart disease.

My exam revealed that Willie’s heart rested in his right chest cavity. A normal person’s heart is on the left side. Also, there were ominous mumurs. Willie’s abdominal organs were on the wrong side of his abdomen as well. He had a complex heart lesion that he was born with. He was unable to run or play or go to school. His home in the capital had no running water or electricity and his father had abandoned the family and lived in the States. Willie’s normal day was sitting in his yard digging small holes in the dirt and filling them back up.

I obtained an echocardiogram which showed Willie’s multiple complex heart defects. I brought this echo back to Peoria and showed it to the OSF-CHOI cardiologists who viewed the echo multiple times to decide if Wille was too complex to operate. The decision was made with all of the cardiologists, including Dr. Albers, that Willie deserved a chance. Surgery would be very risky.

It took me one year to get Willie out of Haiti due to all of the paperwork and lack of communication with Willie’s mom because she had no phone.

When we arrived with Willie in 1999 in Peoria, another echocardiogram was done along with a cardiac catheterization. His echo was studied intensively by all of the cardiologists, surgeons, intensive care doctors, and anethesiologists at pre op conference. I personally talked with Dr. Albers about the pros and cons of operating on Willie and we all agreed, it needed to be done.

Dr. Geiss did a great job in surgery. Willie’s surgery took many hours and was very delicate and complex.

During the next 5 months Willie was a patient in CHOI’s pediatric cardiovascular intensive care unit. He had many complications which were not unexpected due to the severity of his problems, including gallbladder surgery, another heart surgery, and a surgery to place a permanent pacemaker because Willie’s heart did not beat efficiently enough on its own. He received great care in ICU at Children's Hospital of Illinois.

He was discharged after 5 months in ICU and walked out with his host family on his own after a big party held for him in ICU. During his five months there, the nurses brought him up snow in the winter and he had his first snowball fight. One of the intensive care docs actually cut Willie’s hair. Many, many people visited Willie during his stay at OSF.

Willie became a poster child for CHOI on their advertising magazine. Willie had survived against all possible odds.

During Willie’s long hospitalization, I was criticized by another pediatric subspecialist for bringing Willie to the United States for his surgery because of the complexity of his cardiac condition and his prolonged stay at OSF and all of his complications. Hadn’t this doctor known that he was screened intensively for over one year by OSF’s cardiac specialists to determine whether Willie was a good surgical candidate? He had asked me to bring him patients from Haiti so he could operate on the Haitian kids also. I told him he needed to talk to OSF administration to get the OK. He was too savy to do this, of course, knowing that OSF administration was not keen on the idea of Haitian kids coming in the first place. He was on his way up the ladder at CHOI and didn’t want to imperil his chances. But that did not stop him from asking me to bring him patients in the elevator where no one could hear his requests and criticizing me in other locations for bringing Willie. (He actually told the Journal Star editors that the Haitian kids I was bringing for surgery were not good “teaching cases”…i.e., the doctors and residents and medical students and nurses really didn’t learn much from operating on these kids and taking care of them afterwords. The opposite was true, of course. We all learned a lot and could use that knowledge to help local kids with their complex surgical problems.)

Willie returned to Haiti at the end of 2002 and Haitian Hearts took Willie his medicine every three months from Peoria to keep him alive in Haiti. His mother had no money and no support at all. I examined Willie frequently when I was in working in Haiti and he spoke with his host family in central Illinois via my satellite phone. They loved talking to each other.

However, when my wife and I were in Haiti in March, 2004, Willie didn’t look good. He was 16 years old and weighed 89 pounds. My exam revealed that his lungs were filling up with fluid. He was in congestive heart failure and his pacemaker generator was dying after 4 years. (The pacemaker life was approximately 53 months from the time it was put in.) Willie was not going to survive much longer if he didn’t make it back to Peoria for a new pacemaker.
I wrote an e mail to Keith Steffen on March 7, 04 begging for Willie’s life. I offered him 100% full charges to change Willies pacemaker that did not have much life left. (This would be much more than Caterpillar or Medicare/Medicaid would reimburse OSF for the same procedure.) The surgeon would do it pro bono and Medtronics has an international pacemaker program and would donate Willie’s new pacemaker (like thay had done in 1999 when the first pacemaker was put in.)

Keith Steffen immediately sent my request to OSF attorney Doug Marshall and told me to “have a nice day”. Marshall refused Willie even with full charges offered up front.

In OSF’s 125 year history, nothing like this ever occurred. They were going to let a 16 year old die from a pacemaker that was going to stop because its generator life was almost over. Willie was OSF’s poster boy several years earlier. Sister Judith Ann told me many times they would never turn down a child. Willie was OSF’s child.

This was patient abandonment in my opinion.

My wife and I were in agony. Willie’s host family called Steffen on the phone and pleaded for Willie’s life to no avail.

After several months of e mails and many phone calls, we were able to get Willie accepted into a Vanderbilt Children’s in Nashville. This is one of the best childrens hospitals in the world. Their administrator told me on the phone that it sounded like patient abandonment to him, and they operated on Willie immediately, placing a new pacemaker, and Haitian Hearts paid them $5,000 dollars. Willie had another chance.

Willie came to Peoria in May and stayed with my wife and I. We walked the Rock Island Trail with him and he could walk for several miles with his new pacemaker. His smile came back. He visited his old host family who were very tickled to see him.

In June I called the pediatric cardiology office at OSF that took care of Willie in 1999 and asked for an appointment for Willie to be checked thoroughly after his new pacemaker had been placed in Nashville. I kept getting the runaround. After many calls I finally got to speak with Dr. Shah, one of Willie’s original cardiologists. He refused to see Willie in the office. I couldn’t believe that good man like Dr. Shah was so intimidated by the forces that he would refuse to check Willie.

Willie and I picketed OSF in mid- June for OSF’s abandonment of Willie Fortune. Keith appeared at the window of his administrative office and stood behind Sister Canisisa who also gazed out at us on the sidewalk. Keith stood slightly behind Sister and threw back his head and smiled (feigning laughter) at Willie and me. Sister did not see this but Wilie and I did. Willie could not believe it nor could I. The secular “leader” at OSF was literally hiding behind the Sister who embodied the OSF mission that was being scandalized in front of her.

My brother wrote Bishop Jenky regarding OSF’s abandonment of Willie Fortune and asked for help for Willie. The Bishop did not respond.

Don Jackson, President of the Illinois NAACP, wrote a letter to OSF about their behavior regarding discrimination against Haitian Hearts children.

Willie, OSF-CHOI poster child in 2000, was never seen by a pediatric cardiologist in Peoria.

Below is my e mail to Keith Steffen on March 7, 2004 on behalf of Willie. Keith sent it to OSF attorney, Doug Marshall. As mentioned above, Marshall refused Willie and Keith e mailed back and told me to "have a nice day".


Date: Sun Mar 7 11 :33:57 2004
From: "Realname" To: keith.e.steffen@osfhealthcare.org
Subject: Willie Fortune

Dear Keith,

While in Haiti in February, I examined Willie Fortune. As you may recall,
Willie received a pacemakeer at OSF-SFMC in Febrary, 1999. The pacemaker has a life of approximately 53 months. Willie is symptomatic now. Haiti's current political status does not allow his pacemaker to be interrogated properly. The General Hospital in Port-au-Prince is not functioning. When
his pacemaker stops, Willie will die.

Unfortunately, Willie's host family in the Peoria area called you the other day and were told by you that there is no hope for Willie returning to OSF-SFMC to have this procedeure done.

Last year Haitian Hearts offered you full charges for another patient from Haiti that needed a pacemaker. That was refused also.

Keith, Haitian Hearts is offering you 100% full charges for the interrogation and any subsequent work necessary for Willie's pacemaker. A letter from you and Paul Kramer (Executive Director of Children's Hospital of Illinois) to the American Consulate in Port-au-Prince, Haiti will allow me to obtain a visa for him. (I will provide a letter and I am quite sure that the other physicians who cared for Willie at OSF in 1999 will provide a similar letter for the Consulate.)

Keith, please let me know as soon as possible whether you will allow Willie to return to OSF-SFMC and I will leave for Haiti immediately and bring him here.

Sincerely,

John Carroll, MD
cc: Dr D. Geiss, Dr. S. Bash, Dr. W. Albers, Dr. A. Torres, Dr. S. Schrader


As mentioned above, Willie was accepted at Vanderbilt and a new pacemaker was emergently placed. Willie did very well and came to Peoria and lived with my wife and I in June, 2004.

Below is an article that appeared in the Peoria Journal Star on June 16, 2004--


Haitian Hearts doctor pickets Saint Francis
June 16, 2004
By ELAINE HOPKINS of the Journal Star

PEORIA - Dr. John Carroll and Willy Fortune, a 16-year¬old heart patient, picketed OSF Saint Francis Medical Center on Tuesday because the hospital has refused to provide heart care to Fortune.

"I'm asking for a good pediatric cardiology exam," he said. Haitian Hearts is willing to fully pay for the care, Carroll added, but St. Francis has refused.
Fortune received a pacemaker at St. Francis in 2000. When St. Francis would not replace it this year, Carroll arranged for Fortune to have the surgery done May 21 at Vanderbilt Children's Hospital in Nashville, Tenn.

More care is needed, he said. "You just don't replace a pacemaker and forget about things," Carroll said.
Carroll said he should not have to take Fortune back to Nashville. "He's here. This hospital has a value system. He's a St. Francis patient." On Tuesday, Carroll carried a sign with a photograph of Fortune on a poster the hospital used in 2000. It stated "Willy, a mended Haitian Heart at Children's Hospital."

Fortune said he was feeling "good, but was hungry after a long day of picketing."
St. Francis spokesman Chris Lofgren said the hospital would not comment on Carroll, an emergency room physician for 21 years who was fired in December 2001.

Last year, Haitian Hearts became an independent foundation that can accept tax-deductible gifts, and continues to raise money to bring Haitian patients to the U.S. for heart and other care. In 2003, it brought in 16 patients. So far this year, the organization has brought in three patients, Carroll said, and others are planned.

Haitian Hearts was once a part of Children's Hospital at St. Francis, but the hospital severed ties with the group in July after the two entities could not agree on several issues. Since then, the hospital has refused to participate in Haitian Hearts' program.

Carroll also said the Illinois Attorney General's office has been investigating whether St. Francis misused funds donated to its Children's Hospital that were earmarked for Haitian Hearts. People have told him about donations which never were credited to Haitian Hearts, Carroll said. He complained to the Attorney General's Charitable Trust division, he said, and provided the office with records.

"We responded in detail" to the attorney general, Lofgren said. "As far as I know, it's over."

A spokesman for the attorney general, Scott Mulford, said Tuesday that the office is still "looking into the situation."

Carroll said people should be alarmed about St. Francis' refusal to provide care for Fortune.

For the hospital to refuse care to a former patient "is unprecedented," he said. "Where are the Catholic ethicists at St. Francis?" he asked.

-------------------------
Maria King, my wife, wrote the following op-ed that appeared in the Peoria Journal Star on April 4, 2004:


What will become of Willy?

For now Haitian Hearts patient, like his homeland, hanging onto life

April 4, 2004

By MARIA KING

Flying into Haiti, I could see the poverty from the air. Rusty tin roofs mark shanty towns. Husks of cars and buses litter the landscape. Everything, including the treeless mountains, is a monochromatic dusty, grey brown. Even at 5,000 feet, I could tell that things just aren't quite right.

Four weeks after President Aristide left the country, following months of violence, Port-au-Prince is returning to normal: mangy dogs and pigs sniff through huge smoldering trash heaps in the streets, which double as sewers; the body of a toddler covered with a white terry cloth bath towel lies on a cart in the courtyard at the notorious General Hospital; the shoeshine men push their carts and ring their bells, plying their service that seems both necessary and futile given the filth.

But most of all, people have returned to the streets and, despite the U.S. helicopters roaring overhead, the tension has at least temporarily eased. A Lebanese¬Haitian hotel manager says Haiti is like a bomb that has been separated from the fuse. "But the bomb is still alive," he worries. Despite the role of the United States in the departure of Aristide, we detect no hostility as we walk the streets of Port-au-Prince. People almost always respond with "Bonsoir" and a smile when they are greeted.

Today we are in search of Willy Fortune. Willy is a 15¬year-old Haitian Hearts patient who had extensive heart and other surgeries at OSF St. Francis Medical Center in 1999-2000. As part of his medical care, he had a pacemaker implanted. The pacemaker has a 53-month battery, and this is about month 49.
When Dr. John Carroll examined him in February, Willy's heart rate never changed from 60 beats a minute no matter what his activity level. This indicates the pacemaker isn't responding to the demands of his body and needs to be checked. As far as cardiac procedures go, this is relatively inexpensive, and Haitian Hearts can pay the cost, so we are also in search of a hospital to perform the procedure.
Willy's mother has given Dr. Carroll the address Rue Pavee #2 a la interior, which translates as Pavee Street, Downtown. We hire a taxi and head through the congested streets of Port-au-Prince. Haitian drivers make New York City cabbies look tentative as they weave through the bumpy roads of the city with no traffic signals or signs to guide them. We travel down lane-less thoroughfares dodging crowded tap taps, the colorfully colored covered pickup trucks with benches in the bed that serve as Haiti's public transportation.

We turn onto a narrow side street where we come to a halt behind a large truck, which has stopped to let some tap taps from the opposite direction pass. We are surrounded by a moving crowd, as pedestrians brush by our truck, some of them balancing impossibly heavy loads on their heads, including crates of eggs. On the other side of these people stretch one of Haiti's thousands of informal marketplaces. Women squat over baskets of goods for sale: AIM toothpaste, crackers, juice, cooked chickens, live chickens. Behind them are rickety, 10-foot tall structures constructed from tin, sticks, concrete blocks, cardboard and any other materials their builders could get their hands on.

The driver drops us off on Rue Pavee, a wider downtown road, and we walk the eight blocks to #2. We cautiously enter the doorway of what looks like a regular building but leads to a winding, ceilingless corridor that takes us to a world like something from "Mad Max: Beyond the Thunderdome."

Behind the facade of the building teems an entire community. Boys and young men line the path, with some of them working on wood carvings. We have stumbled upon a place where some of Haiti's tourist souvenirs are made. The men use chisels and knives to carve wooden voodoo masks and busts of the Virgin Mary. They stack the figures against the walls to be sanded later.

As we move down the path, we come upon large piles of 20-foot, narrow tree trunks that have been debarked and cut to a point. Dr. Carroll asks a boy standing nearby what type of wood they are. "Cajou," he replies. Mahogany. This, and in the fires that cook the food for sale along the roads we traveled, is why the mountains in Haiti are denuded and cannot hold topsoil.

Dr. Carroll asks in Creole if anyone knows Junior, which is Willy's nickname. Two boys do, and they lead us deeper down the corridor until we come upon three men. They take us into a small room. "This is Junior," gestures one of our guides to the largest of the three. But not our Junior. Dr. Carroll quickly describes Willy, motioning with his hand to indicate Willy's chest scar. Big Junior's eyes brighten. "Ah!" he holds up a finger and leads us out of the room and back down the path, where it finally dead ends.

The air smells of turpentine. Dozens and dozens of small, brilliantly painted and freshly shellacked round and square boxes sit on the ground. A woman walks out of a room and, seeing Dr. Carroll, breaks into a big smile: it's Willy's mom, and this is not her home but her workplace.

She brings us up to date on Willy: "Manquey mori." The literal translation is he lacked death, but what it means is just barely. Haitian Hearts volunteers take Willy his medicines every three to four months. A cardiologist in Port-au-Prince administers the medicine. During the violence, the doctor was afraid to go to his office. Willy didn't get his medicine and nearly died. He is better now, but the cardiologist concurs; his pacemaker needs to be checked.

What will become of Willy? Most likely he will die.

Is he worth all this effort and expense, when so many more are in need?
His mother would say yes.

We feel an obligation to Willy because he is a Haitian Hearts patient. It probably seems crazy to think that Third World children are as entitled to sophisticated
heart surgery as those of us lucky enough to have insurance. We'd like to think that someday it won't. We're working for the day when everyone receiving the medical care he needs seems normal.

Maria King is an academic advisor and English instructor at Illinois Central College, as well as a Haitian Hearts volunteer.
-------------------

Mary L. Hooks Secretary
July 9, 2004
Pediatric Cardiology Associates
Attn: Dr. J.J. Shah
420 No E. Gien Oak, Suite 304 Peoria, lllinois 61603

Re: Haitian Hearts & Dr. John Carroll,

Dear Dr. Shah:

We are writing to express our concern over your and OSF's refusal to provide basic pediatric cardiology services to two young Haitian boys, Willie Fortune and Pascal St. Fleur. It has come to our attention that you have refused these two children even basic out-patient assessments, despite the willingness of Dr. John Carroll and his group, Haitian Hearts, to pay full price for these examinations. Willie Fortune, who received three surgeries at St. Francis during 1999 and 2000, needs this reassessment urgently. Likewise, Pascal St. Fleur requires additional pediatric assessment.

Given that full payment is available for the services which have been requested, we can only conclude that your refusal is based upon the race or national origin of the two young men. This is obviously unacceptable and a violation of both state and federal laws prohibiting discrimination based upon race or national origin.
If you have additional information or any justification for your denial of the requested medical services, we would like this information made available to us in the immediate future.

Very truly yours,

Illinois State Conference, NAACP


Donald R. Jackson, President

cc: Mr. Keith Steffen
Mr. Paul Kramer

---------------------

Below is a letter from Tom Carroll to Bishop Jenky--

12 December, 2004

Dear Bishop Jenky,

In this letter I describe a situation that greatly concerns me as a Catholic and devoted member of the Diocese of Peoria. I ask for your help and guidance on this matter.

I sent you a seven-page letter on 21 Sept 2003, over one year ago. In that letter, I described the treatment Haitian Hearts received at the hands of OSF and the Catholic Diocese of Peoria. I asked several specific questions regarding the reason for the diocese's decision to withdraw its support from Haitian Hearts. As a lifelong member of the diocese, I expected some answers to my questions, or at the very least, a response of some sort to my letter. To this day, I have received nothing. I am still waiting for your answers, Bishop Jenky. In this letter, I ask several more questions that I truly hope you will answer.

A review and timeline of what has happened:

1. My brother, Dr. John Carroll, was fired from St. Francis OSF Medical Center in December of 2001. At that time, an OSF spokesman told the news media that John's program, Haitian Hearts, "was not affected by his firing." John continued to bring Haitian children to OSF for heart surgery and, as he had done in the past, continued to raise money to pay OSF for these surgeries. At that time, Haitian Hearts was paying the hospital 55% of full charges for the children's surgeries ¬which is more than the government pays OSF for Medicare and Medicaid patients.

2. Less than eight months later, in July of 2002, OSF administrators announced at a Haitian Hearts meeting that the hospital was ending its $257,000 annual contribution to Haitian Hearts. This was, of course, a major financial setback for Haitian Hearts since it had several children already in Peoria for heart surgery at that time.

3. Five months later, in December of 2002, the executive director ofOSF Children's Hospital, Paul Kramer, contacted the American Consulate in Port au Prince, Haiti, and told them that St. Francis would not accept any more Haitian Hearts patients. Without the hospital's approval, the consulate immediately stopped granting medical visas for John's patients. This was a terrible blow for the children and their families since there is no hospital in Haiti that can perform these heart surgeries. When asked by the media to explain their action, hospital administrators blamed it on the debt that was owed them by Haitian Hearts. Administrators told the media on three separate occasions that Haitian Hearts owed the hospital "over $500,000" - "$400,000" - and finally "almost $400,000." These hospital administrators did not mention the fact that they had cut $257,000 from Haitian Hearts's budget five months earlier.

4. Chris Lofgren, OSF spokesman, was quoted in the Peoria Journal Star on 07 January 2003 saying the hospital charged Haitian Hearts more than actual costs to help pay for expenses and "future expansion." Does Catholic teaching on social justice imply the poor should help pay for building a larger hospital in order to receive treatment at that hospital?

5. In the month of December 2002, John and I met with Monsignor Rohlfs and Patricia Gibson at the chancery office on an unrelated topic that we had been discussing with the diocese for quite some time: the possibility of filing a Church tribunal to investigate a conflict of interest between OSF Medical Center and Advanced Medical Transport (AMT), our local ambulance company. Dr. Hevesy, the EMS Project Medical Director for many years and John's former boss at OSF, receives a salary from AMT which constitutes a serious conflict of interest. The Project Medical Director must make independent, critical decisions affecting pre-hospital care in Peoria. The public good is obviously not well served if these decisions are influenced by a salary from a private ambulance company. AMT has a complete monopoly on patient transport in the city of Peoria. Peoria firefighters can not provide advanced life support or transport patients despite having trained paramedics on staff The Peoria Fire department owns an ambulance which they are not allowed to use. Please refer to my attached Peoria Journal Star forum article on this topic. Also please refer to the attached letter obtained under the Freedom of Information Act. It details the salary Dr. Hevesy receives from AMT. In it, officials make the rather outrageous statement to the Illinois Department of Public Health that although OSF's Project Medical Director does indeed receive a "stipend" from AMT, there is no conflict of interest involved, and there is not even the potential of a conflict of interest.

6. One month later, in January of 2003, John and two other Haitian Hearts supporters picketed outside St. Francis Hospital to bring attention to the fact that, because of the hospital's action, Haitian Hearts could no longer obtain medical visas for patients. OSF administrators were publicly asked to "respect Haitian life." Several days later the Catholic Diocese of Peoria offered to adopt Haitian Hearts as a Catholic charity. John welcomed this offer and accepted it immediately.

7. Two months later John met with Monsignor Rohlfs and Patricia Gibson again on the subject of a tribunal regarding ambulance service. Monsignor Rohlfs and Patricia Gibson told John that if he pursued a tribunal regarding OSF's role in this matter, the diocese would withdraw its supportfrom Haitian Hearts. They also stated that the Diocese would blame John in the media for the failure of the program. I am still absolutely stunned by Monsignor Rohlfs' statement, Bishop Jenky. The diocese was effectively holding Haitian Hearts hostage to protect the hospital from a Church tribunal. This is still very, very hard for me to accept.

8. A few months later, on July 17th, 2003, the Diocese of Peoria officially withdrew its support from Haitian Hearts. This was one day after a meeting with the Diocese and OSF during which Haitian Hearts asked for and was denied the chance for another meeting. Within hours of the Diocese's announcement, the hospital ended its involvement with Haitian Hearts. OSF physician Dr. William Albers was quoted in the PJS saying John Carroll caused the failure of the program because Dr. Carroll was "unwilling to negotiate."

9. When John was in Haiti in early 2004, he found that a former OSF patient, Willie Fortune, who had received life-saving surgery and a cardiac pacemaker at OSF in 1999, was in dire need ofa new pacemaker. If the pacemaker was not replaced within a few months, Willie would die from heart failure. John wrote OSF administrators Keith Steffen and Sister Judith Ann Duvall from Haiti and requested that, as a former OSF patient, Willie be accepted back to have his pacemaker surgically replaced. This was not a frivolous request - Willie's picture had been used on an OSF Children's Hospital poster in 2001 and now his life depended on surgical replacement of his pacemaker. In his letters to OSF, John offered to pay 100% of medical charges for the pacemaker surgery. John never received an answer from Sr. Judith Ann. Doug Marshall, OSF's attorney, responded with a letter informing him the hospital would not accept Willie. The letter blamed John for "end[ing] the relationship" between OSF and Haitian hearts and accused him of attempting to "embarrass OSF and the Sisters of the Third Order of St. Francis." In a quite callous manner, Mr. Marshall's letter stated that "I am sure the [other] hospitals you are now working with would be more than happy to accept 100% of full charges [for Willie's care]." Mr. Marshall concluded his letter by threatening John with legal action if he continued to "defame" the hospital.

10. In May of this year, John and another doctor were able to get Willie accepted at Vanderbilt Children's Hospital in Nashville. Vanderbilt is not a Catholic or a religious-based hospital but they responded admirably and urgently to Willie's precarious medical condition. Willie received a new pacemaker in May of this year. Haitian Hearts paid Vanderbilt $5000 for that surgery. Willie has not been seen by an OSF cardiologist since his May surgery despite many attempts on John's part to obtain a follow-up appointment. Incredibly enough, an OSF cardiologist said he would not examine Willie even though he was one of Willie's pediatric cardiologists in 2000. He also said he would not meet with John about Pascal (another Haitian Hearts patient) if anyone else, including John's wife Maria, were present at the meeting. Maria has been very involved with several of the Haitian patients' medical care on a day-to-day basis. OSF cardiologists typically do not refuse to meet with caregivers, foster parents, etc. Cardiology referrals from other doctors are commonplace
and typically do not require any formal meeting or meetings with the referring physician. I suspect this cardiologist was strongly influenced by OSF administrators' refusal to help Willie and simply did not want any witnesses to be present at a meeting wherein a patient was refused care.

This brings me to my primary reason for writing this letter, Bishop Jenky. The hospital's refusal to provide care for a 16-year-old former patient is a very disturbing decision. OSF's rejection of Willie Fortune, despite being offered 100% of medical charges, appears to be patient abandonment and is not in keeping with the Sisters' mission. I am appealing to you Bishop Jenky, to provide the hospital with spiritual leadership on this matter. I am formally requesting an official Church Tribunal to look into the hospital's refusal to treat Willie. I know that in cases like this, a tribunal should be concerned with matters that affect the public good. Patient abandonment certainly fits into that category. Common sense would dictate that refusing to treat a former patient is ethically wrong. If I am mistaken and the hospital is actually morally correct in refusing to treat Willie, then please let me know that. My brother will explain your position to Willie and Willie's mother in Haiti as best he can.

At what point should a Catholic hospital's profit yield to moral considerations?
As you know, Bishop Jenky, the Catholic Diocese of Peoria has refused John's request for a tribunal regarding the hospital's ambulance business practices, instead referring him to the Holy See in Rome. I would ask that you not refer Willie Fortune's tribunal to Rome. It would be an unnecessary hardship for Willie to have to travel to Rome to pursue this matter. The time this process might take could delay Willie's medical treatment even further. I trust your moral and ethical judgment and place this situation in your hands. As you know, the withdrawal of support for Haitian Hearts by the Diocese of Peoria very nearly resulted in the death of Haitian Hearts as an organization. Likewise, the hospital's actions have very nearly resulted in the death of Willie Fortune. This is a pastoral matter that only you can effectively resolve. Please make your judgment and this time, please respond to my letter.
Sincerely,


Tom Carroll


Here is a summary of my questions:

1. Do you agree there is a conflict of interest for OSF to allow the Emergency Medical Services Project Medical Director to receive a salary from a private ambulance company when the ambulance company stands to benefit financially from decisions the director makes regarding patient transport?

2. Was it honest and accurate to tell the Dept of Public Health that there is not even a potential of a conflict of interest regarding their Project Medical Director's accepting a salary from Advanced Medical Transport? How much is this salary and was it honest and accurate to describe it as a "stipend" instead of a salary?

3. Who actually owns the private ambulance company mentioned above? Is it really the "three Peoria hospitals" or are the hospitals just "associated" with the ambulance company? If no one really owns it, who profits from the revenue associated with patient transport?

4. Is it ethically acceptable for the Diocese to threaten to end its support for a charitable organization like Haitian Hearts in order to avoid a Church tribunal? Why did Monsignor Rohlfs do this? Why did Monsignor Rohlfs tell John that if John pursued a tribunal, the Diocese would blame John in the media for the failure of Haitian Hearts? Isn't that intimidation? Does the Catholic Diocese of Peoria typically use intimidation in dealing with others?

5. Is it ethically and morally acceptable for OSF to turn down 100% of medical charges and refuse to treat 16-year-old, former patient, Willie Fortune? Will you accept my petition for a Church Tribunal to resolve this question and will you resolve it locally so that Willie does not have to travel to Rome?

6. Chris Lofgren, OSF spokesman, was quoted in the Peoria Journal Star on 07 January 2003 saying the hospital had to charge Haitian Hearts a premium to help pay for expenses and "future expansion." Does Catholic teaching on social justice imply the poor should help pay for building a larger hospital in order to receive treatment at that hospital?

7. At what point should a Catholic hospital's profit yield to moral considerations?



(My brother never did receive an answer to this letter or ANY of the 5 letters he sent to Bishop Jenky over 4 years.)

---------------------------

Date: Tue May 10 15:57:552005
From: "Real name" To: complaint @jcaho.org
Subject: Case # 49022

Dear JCAHO,

You may use my original e-mail with my name for OSF-SFMC to review concerning the case in the subject box above.

The two patients names that you requested are as follows:

1. Willie Fortune--16 year old Haitian male with severe cyanotic
congential heart disease. He was operated multiple times at OSF in 1999 and 2000 with the placement of a pacemaker for complete heart block. When he returned to Haiti, I examined him there many times, and brought him medication from Peoria and watched his pacemaker activity as well.

Willie's generator started to fail at least by January, 2004. He was in congestive heart failure with a syncopal spell. His heart rate was 60 per minute and did not change with exercise. He was quite cachectic and I thought close to death. E-mails by me to OSF were not helpful getting Willie reaccepted at OSF for a pacemaker change. (I have written documentation.) Our not-for-profit organization--Haitian Hearts, with an all volunteer staff, offered OSF full charges for the surgery to change Willie's pacemaker. (The pacemaker was to be donated by Medtronic as was his first pacemaker placed at OSF with no charges by the phyisicians.)
This was denied also.

Our group stayed persistent. In May, 2004, Vanderbilt Children's accepted Willie in Nashville. I was able to get him a visa out of Haiti which is quite a cumbersome procedeure, and the physicians in Nashville placed a second pacemaker under fairly urgent conditions--they would not discharge him from the hospital until this procedeure was performed. This procedeure was done in May, 2004. Willie had survived some crucial months in Haiti. Willie's condtion much improved with the pacemaker synchronized to his needs. Wilie had been a "poster child" for OSF-CHOI in 2000 and was a "forgotten child" in 2004.

2. The second patient is a 20 year old Haitian male named Jackson Jean-Baptiste. I brought him from Haiti twice in the late 90's and 2000 for valvuloplasties on valves that had been destroyed by rheumatic fever. Jackson did well and went back to Haiti. When I examined Jackson in Haiti in January of this year, his mitral valve sounded bad and an echocardiogram in Haiti revealed severe mitral stenosis which needs surgery. As above, I e-mailed OSF Jackson's need to return and Jackson was refused by OSF's legal counsel again. Haitian Hearts has offered OSF a sizable amount of money for Jackson's surgery and a request for Haitian Heart donor lists that have been withheld from Haitian Hearts by OSF for the past two years. I have Jackson on medication from Peoria as he waits for an answer from OSF. My wife and I leave for Haiti soon and will have to give Jackson this discouraging message. The medical staff would like to see Jackson get a St. Jude's valve and his host family would love to see him again in central Illinois.

In December, 2003, I sent a letter to OSF-CHOI Community Advisory Board about a problem that I felt was severe negligence not related to the above two patients. The same OSF attorney wrote me and stated that if I continued mentioning this area that I considered to be negligence, OSF would consider litigation against me. The threat of litigation by a multibillion dollar corporation like OSF has to be taken seriously by me. I would think that this could cause some people not to report issues they have under the threat of litigation. Thus, I will not comment on this as
an official complaint at present but do submit Willie and Jackson and described above.

Thank you for your consideration of the above. My main goal would be to try and prevent other patients from being ignored like this in the future when their lives depend on OSF--an institution whose mission statements speak for health care for all.

Sincerely,

John A. Carroll, M.D.


(JCAHO responded to this e-mail and said that since Willie was a "charity case", he didn't meet the criteria for them to comment. Haitian Hearts paid thousands of dollars for his care, so he wasn't really a "charity case". And what about all the charity cases that OSF claims to do? Would JCAHO ignore those cases as well? I think not. Jackson Jean-Baptiste died.)

-----------------

Tom Carroll writes Bishop Jenky again....

24 May, 2005

Dear Bishop Jenky,

Late last year I sent you a letter that was delivered to your secretary at the Chancery building on the 22nd of December. In that letter, I formally requested a Church tribunal to investigate OSF Medical Center's refusal to treat a former patient, Willie Fortune. Willie is a 16-year-old Haitian boy who received heart surgery through the Haitian Hearts program at OSF Medical Center in 1999. Willie was brought back to the United States because he needed a new pacemaker last year, and Haitian Hearts offered to pay OSFMC 100% of the charges for this procedure. As I described in my 21st December letter, OSFMC, through its attorney, refused to accept Willie back as a patient. I have a copy of the letter in which Willie is turned down if you would like to see it.

My brother, John, brought Willie to the US for his original surgery in 1999 and back again for pacemaker surgery last spring. In the past my family and I helped take care of Willie in our home and his welfare is a very important matter to us. John picketed OSF Medical Center last summer after Willie was turned down for medical care. It is hard to believe that patient abandonment by a Catholic hospital is a morally acceptable choice. My December letter to you asked for a Church tribunal to investigate OSFMC's actions and to make a determination as to the morality of those actions. I asked you to provide OSFMC with moral guidance in a matter that literally could mean life or death to Willie Fortune.

Bishop Jenky, I have received no response from you or anyone in the Diocese regarding my written request for this tribunal. It has been more than five months now. Surely you understand that when I write about a child's health and lack of medical treatment, you have a responsibility to answer my letter. Canon law says that all petitions for a tribunal should be answered promptly. Since my petition involves medical care for a 16-year-old boy, shouldn't it be given a very high priority? Willie has still not been seen by an OSF pediatric cardiologist since he returned to the United States eleven months ago.

Perhaps some people might regard this situation as being "sad" or "tragic" but one that involves only OSF Medical Center and its administrators. OSFMC could be thought of as a separate Catholic institution that is not receptive to moral direction from the Diocese of Peoria. However, that is not the case.

The Diocese has pastoral responsibility for all Catholic entities that fall within its boundaries. Recently too, Diocesan officials and ethicists from OSFMC have worked together on moral issues. The Peoria Rape Protocol is a widely-referenced example of the cooperation between the Diocese and the hospital. There has been cooperation and, presumably, agreement between OSF and the Diocese regarding the hospital's stance on prescribing oral contraceptives and OSF HealthPlans' coverage of oral contraceptives. Thus, the Diocese has provided OSFMC with guidance on moral issues that directly affect the hospital's profit and day-to-day operation. I am requesting the same level of moral guidance from the Diocese on behalf of Willie Fortune.

Bishop Jenky, if you were to speak up for Willie, I firmly believe the administrators and the Sisters would listen. The local Catholic community would support you for taking a strong stance with regard to Catholic social teaching. Willie would be able to receive treatment at OSF - medical care that Haitian Hearts has always been willing to pay for.

I am pleading for your direct help and intervention. Will you please use the power and authority you have been given by God as our Bishop and act on Willie's behalf?

I am awaiting your answer.

Tom Carroll

(Tom received no response again from Bishop Jenky.)

-----------------------------------

June 22, 2006

From "John Carroll, MD"
Sent Thursday, June 22, 2006 1:33 pm
To sisterjudithann@osfhealthcare.org , paul.s.kramer@osfhealthcare.org , keith.e.steffen@osfhealthcare.org , joseph.j.piccione@osfhealthcare.org , dmarshall@hinshawlaw.com
Cc pgibson@cdop.org
Subject Willie Fortune
Dear Sister Judith Ann, Keith, Paul, Gerry, Joe, and Doug Marshall,

Willie Fortune's legal custodians drove to Peoria yesterday with Willie.
He is very ill and, thanks to EMTALA (Emergency Medical Treatment and
Active Labor Act) having more power than the Sisters mission statements,
Willie was evaluated in the ER at OSF-SFMC and admitted to Medical
Intensive Care.

Willie is in severe congestive heart failure and suffering quite a bit.
His prognosis is not good.

Like I suggested with Jackson Jean-Baptiste, I would suggest that you all
visit Willie and explain why he was denied care at OSF-SFMC in the past
with full payment offered for his care. Explaining this to Willie is
important and an honest explanation to his legal custodians would be
appropriate also. They are very curious. Keith, please take the time to
explain why you were laughing at the administrative window when Willie was
standing on OSF's sidewalk asking for OSF's help two years ago. Mr.
Marshall, your e mails regarding care for Haitian Hearts patients would be
good for all to review.

Gerry and Joe, I am asking you again to present Willie's case to the
Ethics Committee to see if everyone believes Willie's case was handled
well by OSF or if changes could be made to improve the care of patients in
the future. I would be glad to be present at the meeting and present the
case as I know it. Please let me know.

Bishop Jenky, I am not sure who the Diocesan Ethics Director is at
present. Would you please have him contact me and I will present Willie's
case in detailed fashion for Diocesan review. Are you aware of a "national
Catholic ethics review board" where Willie's case could be presented so
many could learn and hopefully future patients would benefit?

I would suggest that OSF Board of Directors or Corporate or whoever makes
decisions like this do the following: Ask for the resignations of Keith
Steffen, OSF-SFMC Administrator, and Paul Kramer, Executive Director of
CHOI, from their positions at OSF. Please visit Willie, hold his hand,
talk to him, and ask yourself if the Sisters mission statements and the
Ethical and Religious Directives (regarding Catholic health care in the
United States) have been fully followed by OSF's leaders.

Sincerely,

John Carroll
-----------------------

July 30, 2006: I received no answers from anyone regarding Willie.

-----------------------

Tuesday, March 07, 2006

Jackson is Dying


INBOX - MESSAGE DISPLAY

I e-mailed Sister Judith Ann from Haiti on December 1, 2005.

Dear Sister,

We arrived in Haiti yesterday and Jackson showed up this morning with his mother and sister. They carried him alot of the way because he is so swollen he cannot walk. It took them 3 hours to get here. They left at 5 in the morning in the dark. Jackson seems to be dying from congestive heart failure and his kidneys are not making urine. He cannot breathe well of course and cannot eat or sleep. He has mitral valve disease. There are not good alternatives for Jackson in Haiti now. He needs to come to Peoria to be evaluated. He is being suffocated physically by his dysfunctional heart and the systems that marginalize poor people like him. He knows how well he felt in Peoria after his surgeries. He does not understand why we don't take him back to St. Francis Hospital and his host families. He is 21 years old now. Jackson has been taking his meds we gave him in September from Peoria. He needed surgery then as I begged you for back then. Keith, Jackson and his mom are not laughing as they watch him suffocate. He is sitting in our room right now working hard to get each breath. Think about your actions the last 4 years. Mr. Marshall, think about your smug answers now over the last few years stating that I could find other medical centers for kids like Jackson as you and OSF washed your hands of former CHOI patients that happen to be Haitian Hearts kids. Your answers did not help Jackson and others like him. Think about Jackson today and pray for him, Doug. You and OSF had the chance to respond in the Christian way...Sister, call me or e mail me and give the ok for Jackson to come to OSF--Paul knows the letter to write and Dr. Geiss has never turned down a child. Don't let Jackson and OSF's mission philosophy die together.

Sincerely,

John Carroll

(I did not get an answer from Sister Judith Ann, Keith Steffen, or Doug Marshall.)

Monday, March 06, 2006

Joe Piccione---Ethics vs. Practice


Joe Piccione–Ethics vs. Practice

Date: 2 Dec 2005 19:41:54 -0000From: “Realname” To: joseph.j.piccione@osfhealthcare.org, pgibson@cdop.orgSubject:

Ethics and Practice

Dear Joe,

I received the article that you had written several years ago before we left for Haiti. One of the conclusions in your article is that we need to re-read the Ethical and Religious Directives. (Were these not written by the Bishops of the U.S. and others?) I agree with you that these ERD’s need to be followed in Catholic medical centers because they are the directives that guide Catholic health care in the U.S.

Therefore, as OSF Corporate Ethicist, when do you plan on making your statement regarding Jackson Jean-Baptiste and his immediate need for care at OSF? A statement from you and Bishop Jenky regarding this could indeed be powerful for Jackson.

I also agree with you that fear propagated from OSF Administration needs to be taken very seriously.

Please help Jackson. He has been marginalized in every fashion. He is
dying and needs a couple of advocates in high places. I hope that both you and Bishop Jenky find the courage and overcome the senseless fear in Peoria.

Sincerely,

John

(I did not hear from Bishop Jenky and Joe sent a response that I did not understand and was not helpful to Jackson. Also, Joe had sent an e mail to me stating that another physician talked about Steffen using fear at OSF, and Joe implied that this was not good...)
----------------------
May 10, 2000--The Peoria Journal Star ran an article on Joe Piccione. Dr. McShane, chairman of the Ethics Committee, comments:

"Joseph is knowledgeable of the big picture, of the vision and the values
and the mission. He's able to bridge the religious aspect with the actual
operations of the hospital," McShane said. "What he does is translate
the language of the respect for human life that is our medical mission
into the day-to-day delivery of actual care for patients."

And though the Peoria diocese is not the owner of OSF St. Francis or the
other corporate facilities, it remains important to be ethically
accountable to the Catholic Church, McShane said.

"Joseph has a good relationship with the bishop and he's the one who
helps us all follow the Ethical and Religious Directives for Catholic
Health Care Services," McShane said.

Piccione and McShane agree that the need for a corporate ethicist has
evolved, at least in part, by the diminishing role of religious sisters at
the Catholic hospitals.

"Historically, there were hundreds of sisters through here in every role
at the hospital," McShane said. "Now, in their absence, there remains a
need to continue to provide that same religious affiliation."

"The sisters were a heroic presence," Piccione said. "Our
responsibility to them is to continue to provide that same level of care.
We need to discover our own culture, our own dignity, and now that so few
of the sisters remain, we need to continue their legacy of caring and
love, their own love of charity."

Aside from being an internal ethics resource, keeping informed on the
issues of the times and doing some writing, Piccione teaches an ethics
course to nursing students.

The foundation of a Catholic health care system, Piccione said, can be
found in chapter 25 of Matthew's Gospel: " ... for I was hungry and you
gave me food, I was thirsty and you gave me drink, I was a stranger and
you welcomed me, I was naked and you clothed me, I was sick and you
visited me. ..."

And Jesus said, "Truly I say to you, as you did it to one of the least of
these my brethren, you did it to me."


My comments: What McShane and Piccione are spinning here is the following---Piccione worked with the bishop of the Catholic Diocese of Peoria regarding oral contraceptives-- figuring out loopholes so OSF could enter that business. The OSF Sisters are old and infirm and did not want to make these decisions themselves because dispensing contraceptives are against Catholic directives. And contrary to what McShane states above, I do not believe that the Ethical and Religious Directives of the Catholic Bishops (which would support caring for people that can't care for themselves, like Haitian kids with heart problems) was honored by OSF. McShane never answered my requests to help Willie Fortune or Jackson Jean-Baptiste. Piccione quotes scripture above and Jackson Jean-Baptiste died six years after this article was done with OSF rejecting the teachings of Matthew 25.

Did Dr. McShane and Joe Piccione show "respect for life" with their actions regarding oral contraceptives and Haitian children?











Inbox | Save | Compose | Reply | Reply all | Forward | Send to trash | Logout 5
Flag | Full headers





Webmail1 Version 0.98.3

Diane's Letter to Joe Piccione and Patricia Gibson


Diane’s Letter to Joe Piccione and Patricia Gibson

Date: Fri, 2 Dec 2005 16:07:29 -0600

Subject: Jackson and Haitian Hearts

Dear Mr. Piccione and Patricia,

I received an email from John yesterday from Haiti and I have a feeling that you are aware of the situation regarding Jackson. I know that when we sat in those “meetings” on the two occasions, none of us evert hought that we would be in this situation: where St. Francis is refusing the care of a child who already had received care from them, and also when they were told that we as an organization would first of all pay $10,000 for his surgery, and then, I believe that John even offered them full coverage. When I received the email from John yesterday begging for help, sadly I really did not know where to turn. This is such an unethical situation in my eyes and this heart patient is being ignored because he is associated with the Carroll name. I just arrived home from working at OSF today and I am so saddened when I walk in there, I cannot even explain to you how desperate a feeling it is. When I have worked there for so long and I do not know who in the world could turn this situation around. I think that if we all read about this in a magazine somewhere, we would not even believe that this could be happening when the hospital has even been offered payment. Since the “meetings” with the diocese, the hospital, I believe feels that they are exempt “morally” from helping with any of these patients. I do not believe that these meetings had anything to do with never treating another Haitian Hearts patient. I believe that it is that we were unable to come to a financial agreement at that time, but to refuse care to a patient that has already been taken care of there when money is being offered for his care is beyond belief. I look around at my own children, and I wonder also if there were one of the children that we took care of, such as Katina, if I would be fighting harder for this to happen.The sad part is that I do not believe that there are other avenues for me to take to try and change any of this. I feel stuck in this political mess and I cannot even begin to comprehend how it must be for John and Maria right now to watch this boy die, and try to explain to his family that our hospital refused treatment for him even though payment was offered. I could not feel sadder or more embarrassed by the attitude we have shown this boy.I really believe it is time to look at this with open eyes, and not just feel like we can turn our backs on Jackson because he is a Haitian Hearts patient. We need to finally step up and do what is right and good. I try to explain to my children what is happening, and I find that I have no words to try to make sense of this for them, because it is so senseless. Please tell me what else I can do to make this right and to get Jackson here. I know that John and Maria will also be in great danger in Haiti right now to get his VISA to get here, but they are willing to do all of this if given the okay. Please just tell me what I can do to change the way everyone is thinking and dealing with this. I really appreciate any help that you might be able to give us.

Sincerely,

Diane Carroll




(Diane, is my sister-in-law and an R.N. at OSF. She received no response from Joe Piccione, OSF Corporate Ethicist or from Patricia Gibson, Chancellor of the Catholic Diocese of Peoria.)
----------------------------------
June 5, 2006

Prayer for OSF and the Catholic Diocese of Peoria--

You will find that charity
is a heavy burden
to carry, heavier than
a kettle of soup
and a basket of bread.

But you must your gentleness
and your smile keep.

Giving soup and bread isn't all
that the rich can do.

The poor are your masters
terrible sensitive, exacting
as you will see.

Both the uglier and dirtier they are,
the more you must give your love.

It is only because of your love-
only your love-
that the poor will forgive you
the bread that you give them.

St. Vincent de Paul
1581-1660

Pleading OSF for Jackson's Life

Pleading OSF for Jackson’s Life
Date: Sat Dec 17 09:33:01 2005From: “Realname” To: keith.e.steffen@osfhealthcare.org,paul.s.kramer@osfhealthcare.org,
sisterjudithann@osfhealthcare.org

Subject: Give Jackson another Christmas, please….

Dear Sister, Keith, and Paul,

Today is day #16 that my wife and I have had Jackson in our room with us in Port-au-Prince. His last two nights have been bad with shortness ofbreath and alot of vomiting last night. His mitral valve is tight, as you know, which is his main problem. I am doing what I can for him with medications. Have not been able to get any lab work or a CXR on him in two weeks due to his condition and the violence in the streets. We leave Jackson when we go to work in the clinic during the weekdays and hope he is there when we get back.

We were scheduled to fly back to Peoria this morning but have let the tickets lapse and will stay with Jackson until the end. That is the only reasonable choice. He doesn’t trust the Haitian hospitals and for good reason. He doesn’t understand OSF either.

Amazingly, Jackson still does not have an answer from any of you as to whether you will accept him. Please tell Jackson yes or no. Keith and Paul, that is what you are paid the big bucks for…to make the big decisions, like whether a 21 year old young man will live or die. It shouldn’t be a big decision, but you are dragging it out for months and months. Jackson’s suffering is inhumane at present. If you were here the last two weeks holding his head and watching his heart beat through his chest wall, you would decide “yes” immediately (I would think). Just think if Jackson were one of your boys when they were that age. You would demand that they get the care they needed. (Keith, on one occasion years ago, you asked me to suture the face of someone close to you, while you cut in front of others to get this done.) But you are not here and never will be, so go on faith and the mission statements of the Sisters. I appeal with you again to do the right thing.

Contrary to what your legal counsel implied last year, it is not easy to find hospitals for Haitian kids because of the corporate greed in the US. When hospital corporate leaders are paid enormous salaries and live in huge houses on the north side of Peoria, this isn’t exactly living how St.Francis would have advised. So something has to give. What is giving are the Jackson Jean-Baptiste’s of the world, not the corporate leaders or administrative life styles.

You will all have a “good” Christmas. Jackson’s Christmas will be a different type of “good” than yours. The poor really require so little to keep them fairly functional. However,when their infrastructure and technology sink totally below human levels, a few places like Haiti exist, and the Jackson Jean-Baptiste’s suffer immensely. They live in “poverty without dignity”.

We can’t keep turning our back on these people. Aside from the moral reasons that just get in the way sometimes, they do the jobs the developed world needs done and for smaller wages, and, for example, can “supply” their nurses to our dwindling supply in the developed world when hospital corporations go recruiting. It would be to your benefit to keep these countries viable to a point. Haiti is off the curve now and is so dysfunctional, it is hard for us to take advantage of the “business opportunities” they would normally offer if they were just a little better off.

Jackson is OSF’s patient. You never turn away anyone over their race,religion, or inability to pay. Plus, someone is paying for Jackson. The doctors want him in Peoria, even though they are afraid to say due to that fear factor thing. Medtronics will donate the St. Jude’s valve, and the perfusionist will do all his work for free as usual.

Please accept Jackson at OSF and give him another Christmas.

Sincerely,

Dr. John

Jackson, is writing a letter to you now. I will e mail it when he is done.

Letter to Sister, Keith, and Paul re: Jackson Jean-Baptiste

Letter to Sister, Keith, and Paul re: Jackson Jean-Baptiste

Date: Mon Dec 19 18:03:38 2005

Dear Sister, Keith, Paul, and Haitian Hearts Supporters,

In TB clinic this morning we had two kids less than 3 years old with Pott’s disease. This is a disease that has been described through antiquity where TB infects the spine and eats away at a vertebral body.The vertebral body crumbles and an abscess can set up next to it. If the patient survives, it leaves them with a severe curvature of the spine.The good news is that with 18 months of TB treatment, Pott’s disease is curable. One of the kid’s moms has TB herself. She is quite emaciated and put her head on the desk top to rest while the baby was being examined. The baby urinated all over her and she acted like she didn’t even notice. The mother weighs about 80 lbs. She had her other two kids with her to get them screened for TB. All are malnourished. There is no father involved with the family. Poverty is a really evil thing and so is not doing anything about it.

Keith and Paul, Jackson had a bad night again. He was up vomiting in the middle of the night for about 2 hours and very weak this morning. He needs to be pulled up from a lying position. He can walk up some steps but needs to rest at the landing. I titrated his meds again based on his exam. His BP is only 82 today due to his volume loss. His sister came 2 hours early this morning to visit Jackson and she told me that her mom cries all the time. She asked me if Jackson was “grave”. I told her yes.
Keith and Paul, you can change this if you want. You can stop Jackson’s mom’s tears if you want. The host families and doctors and nurses want Jackson at OSF. Why don’t you?

Last week I asked you three if you would search for another medical facility to take care of Jackson since you don’t seem to be interested. Have you found anyone? The Ethical and Religious Directives state that Catholic health care providers need to collaborate with others to help sick people like Jackson. Many people are interested in Jackson’s fate and have collaborated with many people trying to help him. What have you done? Just in case you didn’t know, other medical centers believe Jackson is OSF’s patient, which he is.

When OSF turned your back on Willie Fortune last year and was going to allow him to die with a pacemaker generator that was failing, I thought I would never see anything as bad. When Keith appeared to laugh out his administrative window at Willie and I standing on the sidewalk (as he stood just a few inches behind 89 year old Sister Canisia’s peripheral vision), that did not really surprise me.
With Jackson, I think you have out done yourselves. Keith, Jackson’s mom is not laughing. Bottom line, is today is the 18th day we have had Jackson with us. We have optimized his medication and he needs surgery. He is going to die soon. His suffering is intense. Sister, you were put in a bad spot four years ago, but this is not an unsolvable problem. Jackson is still counting on you. Please don’t let him down or discount your precious mission statements.

Sincerely,

Dr. John

Jackson Jean-Baptiste Forum Article

Jackson Jean-Baptiste Forum Article

To: forum@pjstar.comSubject: Forum submission

About 100 years ago Finley Peter Dunne stated, “The job of a newspaper is to comfort the afflicted and afflict the comfortable.” In this case Haitian children who desperately need heart surgery need to be comforted, and Peoria’s OSF, our one billion dollar health care industry, needs to be afflicted.

Haitian Hearts is in Haiti now, and we are caring for a 21-year-old young man named Jean-Baptiste. He was operated on at OSF 6 years ago when he underwent a successful valve repair. He presented to us 10 days ago in acute congestive heart failure. His entire body was swollen with excess fluid, and each breath was difficult for him. Jean Baptiste couldn’t eat, sleep, or walk and stared at us with scared yellow eyes.

Jean-Baptiste needs a new heart valve. I have pleaded with OSF since May to accept him again and have offered OSF Administration $20,000 for his care. (Haitian Hearts donated over 1.1 million dollars to OSF for Haitianchildren’s’ surgeries in the past.)

Many people in the Peoria area,including his previous host family, have attempted to contact OSF during the last week to advocate for Jean-Baptiste. All of our efforts have resulted in no official answer from OSF regarding their patient. (Othermedical centers shy away from patients like Jean-Baptiste because he has been operated on in the past and is more complicated because of his previous surgery.)

The main reason that Jean-Baptiste and other OSF Haitian Hearts patients are being abandoned by OSF’s Administration and legal team is due to my public criticism of OSF and its dangerous conflict of interest with Advanced Medical Transport (AMT) in Peoria. They are monopolizing emergency care when someone calls 911. With OSF’s total support, AMT is the only agency that can give advanced life support or transport emergency patients in Peoria. I would think that if OSF and its political and business supporters in the area did not feel challenged by my allegations, OSF would be more than happy to accept Haitian Hearts money and appear to be following the Sister’s philosophy that insists that no one is turned away…not even Haitians.

My hope for the Journal Star is no different than Mr. Dunne’s. The afflicted may someday be their own family members after a bungled response to a 911 call in Peoria. And for Jean-Baptiste, his discomfort is inhumane, and OSF’s refusal to treat him needs to be investigated and exposed by the Journal Star.

John A. Carroll, M.D.

Jackson's Letter to Sister Judith Ann


Jackson’s Letter to Sister Judith Ann

Date: Sat Dec 17 11:24:44 2005From: “Realname” To: sisterjudithann@osfhealthcare.org,keith.e.steffen@osfhealthcare.org,
paul.s.kramer@osfhealthcare.org

Subject: From Jackson Jean-Baptiste to Sister Judith Ann

Sister, this took Jackson over an hour to write.

“Dear Mrs. the president of hospital to Peoria,

Today I’m decide to writing your because I feel I can not keep any more. Mrs. the president I’m asking you from time to time for give me a chance, because I think only you and God how can give me a new life again. Mrs…I’m descend in front of your leg for don’t let me die, please and please Mrs…I’m with for your answer. What now to be able to suffer anymore.”

Jackson Jean-Baptiste
Port-au-Prince,
Haiti
December 17, 2005

Washing Jackson's Feet

Washing Jackson’s Feet

Date: Tue Jan 17 11:05:36 2006

Subject: Jackson Jean-Baptiste

Dear Bishop Jenky, Sister Judith Ann, Joe, Gerry, Keith, Paul, and Doug Marshall,

As you may know, Jean-Baptiste is a patient at Cleveland Clinic. I never received a meaningful response from any of you regarding helping Jean-Baptiste when I mailed you repeatedly asking for your help since the spring of 2005. Many people from Peoria have driven the 8 hours to Cleveland to visit Jean-Baptiste. They are very sad to see him in the condition he is in and feel bad that OSF would not accept him or even answer their e mails regarding Jean-Baptiste.

A couple of days ago my niece and I watched a nurse’s aide wash Jean-Baptiste’s feet. He sat in a chair at bedside as she carefully and gently washed his feet and toes and put cream on them. Most of his life he didn’t even have shoes. She commented how nice his feet were. She doesn’t wash many 21 year old’s feet because she cares for Americans who are much older with this degree of heart failure due to valve dysfunction.

Jean-Baptiste’s illiterate mother who lives in a cinder block house without water or electricity on a mountain side over looking Port-au-Prince, has lost 3 males in her family including her husband and is about ready to lose the fourth. We have no way to contact her about her son’s status.

A physician from Doctors Without Borders recently wrote that silence breeds injustice. I would respectfully advise all of you to travel to Cleveland with one of the former host families when they visit Jean-Baptiste and explain to them and to Jean-Baptiste your motivation for your silence and abandonment of him. Wash his feet, like the nurse’s aide did, and tell him you are sorry.

Sincerely,

John Carroll


Correction--Doug Marshall, OSF attorney, did email me in the Spring of 2005 stating that OSF would not take any patient referred by me, so I guess this was a "meaningful response".

Jackson Jean-Baptiste's Obituary


Jackson Jean-Baptiste’s Obituary

JACKSON JEAN-BAPTISTE

Goodfield - Jackson Jean - Baptiste, 21 years old, from La Boul, Haiti,formerly living with host parents in Goodfield, died at 12:30 AM on January 21, 2006 in Cleveland, Ohio. He was born on August 1, 1984 in Petion-Ville, Haiti to Maxil and Rosette Jean-Baptiste.

He is survived by his mother, Rosette, and one sister, Nadia in Haiti. His father and 2 brothers preceded him in death.

Funeral mass will be held at 10:00 am on Friday January 17, 2006 at St.Joseph Catholic Church, formerly St. Martin de Porres Catholic Church, in Peoria. Visitation will be held from 6-8 pm on Thursday at Argo-Ruestman-Harris Funeral Home in Eureka. A grave side service will be held at 10 am on Saturday at the Goodfield-Congerville Apostolic Christian Cemetery in Congerville.

Jackson attended school in Haiti for 9 years that was interrupted frequently by heart problems caused by rheumatic heart disease. He was brought to the United States by Haitian Hearts in 2001 for heart surgery in Peoria. In May, 2005 Jackson was diagnosed with a recurrent heart problem and brought to Cleveland Clinic on December 27 where he was treated.

During his stay in central Illinois, he stayed with loving host families in the area and attended school at Eureka Middle School. Jackson was very intelligent and spoke French, English, and his native Haitian Creole.

During the last six months of his life, Jackson suffered tremendously due to his heart problems. He was a victim of poverty and greed that sustains and propagates the degrading conditions in which he and his family lived in Haiti. Jackson was very independent and strong and fought to keep himself alive and deserved much more dignity as a human being than he was given.

Jackson’s mother has now lost her main source of strength. He will greatly be missed by his Haitian family and his host families in Illinois. Online condolence will be received at ruestmanharrisfuneralhome.com and will be forwarded to Jackson’s mother in Haiti.

Donations can be made to Rosette, his mother, through Haitian Hearts POBox 2363 East Peoria, IL 61611.

Children's Hospital of Illinois Advisory Board


Children’s Hospital of Illinois Advisory Board

January, 2006

Dear CHOI Advisory Board,

I am sure you are aware of Jackson Jean-Baptiste’s death. He was a Haitian Hearts patient and OSF-CHOI patient. OSF refused to accept him for care when his life was on the line. His death was preventable if we as a community cared enough.
In the past 125 years, when would the OSF Sisters Mission Statements and the Catholic Bishops Ethical and Religious Directives have been so ignored? If Jackson would have been your son, I believe all of you would have strongly advocated for his life. If you agree with how OSF responded to Jackson’s needs, please let me know.

Peoria has the talent and technology to be a great medical center in the Midwest if it only had the “heart”. The corporate greed and medical center arrogance within the city and lack of collaboration between the hospitals puts Peorians at risk in many ways. Jackson Jean-Baptiste suffered immensely and he and his mother never understood why he couldn’t return to Peoria for the care he needed and deserved, even with substantial money being offered to OSF. He was gravely ill and would look at my wife and I with a startled look when he knew he couldn’t return to his host family and went to his grave with no explanation.

There are more young Haitian Hearts patients that need to return to OSF to be cared for. What advice do you have so their outcomes are different than Jackson’s? Their families in Haiti and host families in central Illinois are now quite anxious for obvious reasons.

Please advise me how to prevent this obscenity from occuring again at amedical center that “never turns anyone away”.

John Carroll
------------------------------

I sent the letter below almost four years ago to the Children's Hospital Advisory Board--

Sent: Thursday, July 25, 2002 10:06 PM Subject: Haitian Hearts

July 25, 2002

CHOI Board Members,

Two weeks ago, Haitian Hearts’ worst fear was realized when an announcement was made at a Haitian Hearts committee meeting that all funds for Haitian Hearts from OSF Saint Francis Medical Center were to be terminated. This is a lethal action for many Haitian children waiting to come to Children’s Hospital of Illinois for surgery.

Even though this news was shocking, it was not unexpected. Last year, OSF SFMC administrator, Keith Steffen, had privately stated he intended to cut all funds for Haitian Hearts. Apparently, now is the time. My question is why? How could this action have happened at CHOI with the Sisters’ Mission statement so integral. I can’t believe the Sisters or Children’s Hospital of Illinois Board of Directors would agree with this action. Why was another marginalized group, this time very poor children, denied access to our wonderful medical system? Economic woes and limited resources are expressions central to the lexicon of our times. But is the economy really the issue with Haitian Hearts?

As a “rag-tag” volunteer fundraising team, Haitian Hearts has raised (with the sale of the Haitian House) more that one million dollars in four and one-half years. Every cent went to Children’s Hospital of Illinois to help cover inpatient costs for Haitian children making us second only to Children’s Miracle Network in financial support. OSF SFMC spun to the media that they need to balance the medical needs of local patients with those of Haitians. We all know this may sound logical to the general public, but in reality neither a sick American or Haitian child would be turned away at CHOI. In addition, try to convince any one of the Sisters that a sick child anywhere in the world does not merit care.

It is truly amazing to realize how Haiti’s political future is decided in hallways in Washington, D.C. and at the same time the lives and futures of individual Haitian children are decided at OSF SFMC in corporate boardrooms by a few OSF administrators. It is a shame that these same administrators did not take the opportunity to visit, touch, or be touched by Haitian children at Children’s Hospital of Illinois for the past seven years. This might have made a difference in this tragic decision.

The presence of Haitian children at CHOI guarantees that the Sisters’Mission is alive. Nurses become better nurses. Doctors become better doctors. Resident physicians and medical students from UICOMP can hone their clinical skills that only patient/victims of the developing world can provide.

Why did all of this good need to be destroyed? For 125 years, OSF SFMC has done tremendous good for this community. Its technology and talents are present in a world where the divide between rich and poor has never been greater. Will OSF be proud of their actions in years to come regarding these economic cuts? I implore you to reevaluate this action - an action which does not in any way speak for social justice, personal worth or the dignity of these children.

Children are children. The Mission mandates you to act benevolently towards all.

John A. Carroll, M.D.
-----------------------------
May, 2005
Dear Mr. Marshall, Keith, Paul, and Sister Judith Ann,

While in Haiti in January, I rexamined a former Haitian Hearts patient. Jackson Jean-Baptiste is now 20 years old. He had been operated on for valve problems several years ago at CHOI. He is weak and cachectic now and his heart did not sound healthy. (Medicine brought from Peoria by Haitian Hearts has been keeping him alive.)

I ordered an echocardiogram in Haiti and it was hand delivered to me recently by one the families that cared for Jean-Baptiste in Peoria. They recently saw him in Haiti and are very concerned. Unfortunately, Jean-Baptistre needs more surgery on his mitral valve. Rheumatic fever can be a relentless disease. His situation is critical. Other medical centers around the U.S. will probably think this is OSF’s responsibility and I most likely will not find another center to reoperate Jean-Baptiste.

In the recent past when I requested that OSF take care of a former patient, Mr. Steffen has sent my requests to Mr. Marshall, OSF’s counsel.This arrangement has always seemed kind of odd to me since the Sister’s still own the medical center. Unfortunately, Mr. Marshall has stated that OSF will not care for Haitian Hearts patients referred by me (even when I have offered full charges.) This does not seem to be in compliance with the Sisters Mission Statements or the Catholic Bishops Directives regarding health care in the United States. Why are you taking such Draconian measures, Mr. Marshall?

With the recent investigation of OSF-CHOI by the Illinois Attorney General’s office, I feel that the Attorney General’s Charitable Trust Office was very unimpressed with the lack of zeal OSF showed in turning over the Haitian Hearts donor list since we became a 501C3 organization in October, 2002. When Mr. Kramer told me in his office that Haitian Hearts was “becoming too much competition for CHOI”, I was amazed, but now completely understand what he meant. (I believe the AG office understands, also.)

Jean-Baptiste really needs his mitral valve operated. At the end of 2003,with a significant push from inquiring Haitian Hearts volunteers, Mr.Steffen signed a check from OSF to Haitian Hearts. I did not accept the check or cash it. Who contributed to this check and why were the checks cashed by OSF and not given directly to Haitian Hearts? After two and one-half years we are still in need of our donor list and any other monies donated to Haitian Hearts. Many Haitian children have been and still are dependent on these funds. Haitian Hearts will donate to OSF the uncashed check referred to above for Jean Baptiste’s surgery at OSF, performed by Dr. Geiss, if these simple requests are met. (Dr. Geiss has never refused a Haitian child, encouraged me when I called him using a satellite phone from Haiti to bring the children in need, and never sent a bill.)

Jean-Baptiste and his widowed mother live on the side of a barren mountain in poverty without much hope. He is really sick. Haitian Hearts will try to bring him to Peoria even though Haiti is very unfriendly at the moment. The OSF medical staff and his host family would love to see Jean-Baptiste again. He is begging your mercy, compassion, and honesty.

I will await your response.

Sincerely,

John Carroll, MD
cc: Bishop Jenky, Don Jackson, Father Bliss, Father Driscoll, GeraldMcShane, MD, Dale Geiss, MD
P.S. Joe Piccione, please find something in one of your ethics books thatsupports the Haitian kids. They need you more than ever…



Date: Tue Nov 29 09:43:01 2005From: “Realname” To:sisterjudithann@osfhealth
Subject: Haitian kids
Dear Sister Judith Ann,

Maria and I have spent 4 months in Haiti this year and are returning on Wednesday for our last trip in 2005. Haiti’s situation has never been worse. The economy, infrastructure and violence have paralyzed the majority of Haitians and Haitians that live abroad do not want to return.

I wrote you several months ago about Jackson Jean Baptiste and Faustina. Both of these kids had surgery at OSF several years ago and both need repeat surgery on their mitral valves. They live fairly close to each other on a mountain overlooking the capital. We take them meds from Peoria each trip that lasts 3-4 months. Even with medication, they still need surgery.

Jackson calls his host family in the Peoria area almost weekly telling them how sick he is. According to what I have heard, his legs are now swollen to the point where he cannot walk far. Thus, he cannot notify Faustina that we are coming and I need to check both again. They both are suffering greatly and need to return to the US.
Jackson’s father was killed in an accident and his mother is illiterate and unemployed like most Haitians. While Jackson was in Peoria, his brother died in Haiti from sickle cell anemia. Neither child has electricity in their home or running water. Faustina’s father does notlive with the family and Faustina signs things for her mother as since her mother does not read or write either.

The host families in the Peoria area would love to see these kids again. The doctors that took care of them at OSF would love to take care of them again. However, the host families are afraid to ask OSF because they fear OSF and the ramifications of going against the local health care industry. It must make you so sad that people are afraid of our Catholic medical center which was actually founded for people like Jackson and Faustina.

Sister, you need to be their advocate and change their lives for the better. No one else will. (You would also be “changing” OSF which would be remarkable.)

Keith, OSF’s administrator, told me and others in the confines of his office that fear is a good thing. He repeated this mantra several times. I think poor Keith actually meant this. I believe that members of Peoria’s business community, Catholic priests, and Bishop Jenky himself do not want to get on the bad side of OSF. The public is pretty much out of luck influencing any change with OSF and they know it. OSF even has the editorial board of the Peoria Journal Star covering for OSF’s abandonment of former Haitian Hearts patients who are sick and we have offered full or partial charges to OSF. Maybe the PJS would think that no one would believe that OSF-CHOI was going to let Willie die last year if we had not found a medical center to give him a new pacemaker. (We offered OSF full charges to change Willie’s pacemaker. Keith appeared to be laughing out the administrative window as he stood slightly behind Sister Cansisia when Willie and I were standing on the sidewalk…Haitians are always looking “in”, but usually do not get “in”. OSF’s poster child, Willie, didn’t make it in either.) Now, Jackson and Faustina…

Sister, you told me that you would never turn down a child. I am asking you to accept these two children back that are slowly dying of heartproblems that could be and should be operated here in Peoria. You would be following your mission statements also. Please don’t let your corporate people, administrative people, and lawyer sway you away from your mission statements. With the 250 million dollar project you have undertaken, don’t you have room for two kids that really would show what your mission is about? Technology and buildings are great, but these two kids alone are more important that the entire campus renovation. I know you know that.

You stated to me that the medical environment in the US is very vicious. You were referring to conduct and ethics inside hospitals. I agree completely with you. Don’t be afraid, Sister. Tell Keith to stop his “fear” statements. The lower and middle class in Peoria would love to see you and the other Sisters regain control of your hospital.

Please resond this time. I will bring them to Peoria for surgery and the best Christmas they could every have.

Sincerely,
Dr. John

My cell phone in Haiti is 011-509-411-7545 or drjohn@mtco.com

If you would like to join us in Haiti sometime before Dec. 17, let me know. We work with the Daughters of Charity (St. Vincent de Paul) in their overloaded clinics just outside the capital. You could stay with the Sisters and help us in the clinic each day.

(I never received a response.)
-------------------------------------
Date: Tue Jan 24 16:17:21 2006

Subject: Jackson Jean-Baptiste

Dear Bishop Jenky, Sister Judith Ann, Keith, Paul, Gerry, Joe, and Doug Marshall,

We were present on Friday morning when Jean-Baptiste died just a few minutes after midnight. His death was slow and painful over the last several months. However, the last few days were his worst and his screams would bring him out of his low flow slumber. I will spare you further details of his last several hours understanding why none of you would have wanted to witness it. If Jean-Baptiste would just have slipped away silently in his cinderblock house in the mountains of Haiti as designed, it would have been much easier on all of us.

I was able to participate in Jean-Baptiste’s autopsy yesterday morning. As I entered the pathology room, I saw his body lying on the second silver stainless steel table. There were various obnoxious appearing tubes and catheters protruding from it. They were all clogged, cold, and useless as was the body from which they came. However, the pathologist and technician treated Jean-Baptiste with more sensitivity and care than he had received during most of his 21 years of life in Haiti. They carefully and meticulously removed his heart, lungs, liver, and brain.

Jean-Baptiste’s heart was enlarged and muscular due to all the extra work it had to do to keep him alive since a “disease of antiquity”, rheumatic fever, had destroyed his valves a decade ago. A white fibrous scar tissue was abundant and stuck on the front side of his heart due to his previous surgery and the inflammation that the merciless rheumatic fever rendered. I introduced my left index finger into the superior vein leading into his heart which immediately entered a vacuous right atrium. With little effort my finger slipped through his incompetent tricuspid valve into his massive right ventricle. Using my right index finger and thumb to palpate, the left ventricle felt thick and very strong.

An incision was then made through the left atrium which allowed us to stare down at his rock-hard mitral valve. All three leaflets were calcificed and immobile when tapped with a scissors. This valve was the anatomic culprit behind Jean-Baptiste’s suffering. It would not let his blood flow to where it wanted but reversed it and flooded his congested and blue lungs and liver. The doctors in Peoria had seen this problem last spring and wanted to fix it. But unfortunatley, you didn’t give them and Jean-Baptiste the chance.

Jean-Baptiste’s perfect brain weighed 1,150 grams. I guess his brain bothered me the most because it was indeed perfect. This beautiful gray organ had guided him his entire life and had no blod clots, was not atrophied, and had no tangles or plaques confusing his thinking. As I looked at it, I wondered which part controlled Jean-Baptiste’s will to live, his independence, and his ability to speak three languages. Which lobe allowed him to forgive? I knew that he wouldn’t tell me now, even if he could, how he rationalized his deplorable life which was devoid of dignity which should be “usual and customary” for human beings.

The official autopsy report won’t be out for five weeks. The attending pathologist is excellent; however his report will most likely be incomplete. Causes of death probably won’t include poverty without dignity and abandonment.

As the first part of the autopsy concluded, I felt very guilty as I looked at the remains of Jean-Baptiste. To have sent him back to Haiti after his surgery was my mistake. To have believed in you and trusted was a serious miscalculation on my part which helped to shorten the life of our young friend. I did not anticipate and would not have believed your silence as this innocent pleaded for your help.

Jean-Baptiste’s death explicitly reveals the ugly underside to the corporate Catholic “health care system”, formerly known as Catholic hospitals. Multiple biblical passages mentioning the poor, a large litany of Catholic social justice teachings, and the OSF mission statements all supported helping Jean-Baptiste when he needed it. He certainly didn’t need an attorney to advocate for him. His defense had been written years ago. Unfortunately, you all failed him as you ignored central teachings of the faith. A few more years of soccer games and Dairy Queens wouldn’t have hurt Jean-Baptiste and definitely would have helped all of us.

I was finally able to talk with Jackson’s Haitian mountain family on the phone yesterday. His 18 year old sister Nadia cheerfully answered the phone. She had brought Jean-Baptiste mangoes in Haiti during his sickest days in December, while many people frantically searched for a medical center to accept him in the United States. I told her Jean-Baptiste died and heard her shriek uncontrollably as the line went dead.

John Carroll, MD

----------------------------

In April,2006 we travelled to Haiti for another month and wrote the following e mail to Sister Judith Ann, Bishop Jenky, Doug Marshall, Keith Steffen, Paul Kramer, Gerry McShane, and Joe Piccione:



April 23, 2006

Dear Sister Judith Ann, Bishop Jenky, Doug, Keith, Paul, Gerry, and Joe,

Greetings from Haiti.

On Thursday morning, April 23, 2006, Jackson Jean-Baptiste's sister Nadia showed up for the first time since we have been in Haiti this month. It was the first time we saw her since Jackson’s death in January.

As she walked towards us, this very lovely 19 year old girl had a little smile and was wearing blue jeans and a blue shirt. However, she walked towards us very unsure of herself and very docile, like poor Haitians are trained to be. We hugged her and she sat down at our table with us.

After Jackson had died, I called her and told her the unfortunate news. However, I heard through the Haitian grapevine that she was not sure that Jackson was really dead. As we talked the other day about things, her eyes welled up with tears because she had never seen me in five years without Jackson close by. Jackson was not appearing from around the corner and never would.

Nadia started to cry slowly with one huge tear that trickled slowly down her right cheek. That turned into massive body shaking sobs that went on for 30 minutes as she lowered her head to her knees.

I told her how sorry we were for Jackson’s death. Kleenex after Kleenex only helped a little. My weak attempts to tell her that Jackson was in a better place and wasn’t suffering anymore did not help much either. Nadia stated that she understood, but Jackson was her “only big brother”. She had lost two other brothers and her father was murdered.

Nadia asked to see the album of pictures that we brought with us of Jackson’s funeral in Illinois. As she paged through the little album, she sobbed more and shook her head no. I think for the first time she realized that Jackson was gone and this was all real and it was really bad. Jackson was indeed buried on the hillside of a little cemetery overlooking a dreary looking brown cornfield in the Midwest.

Nadia asked why Jackson’s face was swollen in the casket and his lips turned down. I told her that before he died his face was swollen and that is how he ended up after the morticians work. She stared at the face of her brother that used to make her laugh by dancing and singing with the radio on and acting like he was playing the guitar. She told jokes with him outside their shack in the morning on the mountain overlooking Port-au-Prince. How could Jackson look so sad in death? This was all too much.

She also saw photos of all the white Americans that had come to his funeral and sang for him in the cemetery on that cold and rainy January day. She saw my niece as she stood at Jackson's casket looking at the flowers on top. Nadia saw the faces of his host families at the wake and cemetery. She saw the statue of St. Martin de Porres at the church where the funeral Mass was held in Peoria. There was an amazing likeness of the statue’s face and Jackson’s live happy face.

After an hour of this misery, Nadia was able to calm down, and we devised a plan to get a Jackson’s heavy suitcase, laden with gifts for him while he was alive, to his home two hours up the mountain.

Yesterday, on Saturday morning, Nadia returned with a driver to transport Jackson’s belongings and my wife Maria and I to his home to see his mother for the first time since his death. Jackson’s 15 year old brother Gabriel Moise came along. We threw Jackson’s suitcase in the back of the pickup, and after the driver took a rock he had wedged between his battery and hood and banged on something in the motor, the ignition kicked in and we were off through the insanely busy streets of Port-a-Prince.

Coursing up the mountain was a painful experience. The roads were jam packed with people and are full of holes and curves, stalled Mack trucks, and people backing their vehicles down their lane directly at us.

When we arrived in Jackson’s village called La Boul, we were only able to go so far until the road turned to dirt and holes and the driver pulled over. We all got out at that point and lugged Jackson’s suitcase down slippery and steep dirt trails. These were the same hills and trails that Nadia and her mom had carried Jackson on a chair to see us on December 1, 2005 when he was too weak to walk. It did not seem humanly possible that Jackson survived that trip.

I had been to Jackson’s home five years ago and the surroundings all started looking familiar. As we approached Jackson’s home, approximately 25 of his neighbors were on a front porch of the home next to Jackson’s singing and praying very loudly over problems they were having.

Jackson’s mom Rosette, older sister Claudette, and eight year old brother were there to greet us on a small patch of dirt that serves as their front yard. Rosette was not smiling but she gently hugged us. I could hear her wheezing from her asthma. She is 44 years old but appears quite a bit older.

She invited us in her little two room shack. We entered through the front door, which is a piece of cloth, into a room about 12#12 feet. The floor is cement and the walls are cinderblock and cement. The roof is the usual Haitian corrugated metal roof with holes in it where we could see dots of daylight above us. One light bulb hangs suspended from a wire that is fed with borrowed electric current from the big electric line close to their home.

An adjacent darker smaller room’s walls are caving in and its roof is leaking even worse than the main room. Rosette stores her second hand clothes that she buys in a port city in this room and sells them on a street corner near her home in La Boul. Nadia and her little brother sleep in this room.

Jackson’s bed was to our immediate left in the first room and they have turned it into a little “shrine”. The bed has a spread and small pillow. A red covered Bible with “Jackson” scribbled on the side sat on the pillow as did his fake Rolex looking watch and his picture album of all the blans that helped him in the United States when he had his previous heart surgeries. A ragged stuffed little cloth dog that must have been Jackson’s sat guard in the middle of the bed facing the pillow.

Rosette talked about how much she appreciated what we had done for Jackson. She spoke of her life and that not much is left for her. She is grateful for her children, especially Nadia, who seems like she can help the most now that Jackson is gone.

Maria slowly unloaded Jackson’s suitcase with his second hand clothes that were still neat and folded. At this point, Rosette started to cry. Maria removed a smooth heavy rock from the funeral that was engraved “Jackson Jean-Baptiste Jesus Loves You”. Rosette could not read the rock because she is illiterate, or the numerous notes from people in the States. When I handed her the funeral pamphlet with Jackson’s smiling face on the cover, she barely looked at it and did not open it. His sisters glanced at his obituary in the Peoria Journal Star, but could not read the English.

Maria explained who gave which gifts and Rosette impassively shook her head as if she understood.

We gave her only a small portion of the money that was donated to her at Jackson’s funeral, so if she gets robbed, the thieves will get only a small portion of the donation. We will disperse the rest to her in the same quantities when we come in the future. Also, it would be nice if a work team could be organized to build her a new home or patch the leaky roof and repair the wall that is crumbling in the dark room.

Sister and Bishop Jenky, I am going to ask Rosette if she would like to visit the United States so she can meet Jackson’s host families in the Peoria area, his doctors and nursing staff at OSF that fought for his life until the very end, and visit his grave in Goodfield, Illinois.

I would like you to be able to meet her. She will thank you for all you did for Jackson but will have some questions for you regarding Jackson’s demise in 2005.

She will probably ask you, Sister Judith Ann and Bishop Jenky, what your understanding was regarding Catholic social teachings, the Bishops’ Ethical and Religious Directives regarding health care, and the OSF’s Sisters mission philosophy regarding her son. Rosette will want to see the plans for the new 200 million dollar Children’s Hospital of Illinois, and may ask you why you would not accept 20,000 dollars for Jackson’s care in Peoria when he really needed OSF's medical expertise. She will have specific questions for Keith and Paul, and will ask some ethical questions of Joe and Gerry, I am sure. Doug, her legal questions will probably be limited, but I am sure she would meet you anyway, since you played such a large role in Jackson’s life.

I will obtain her travel visa and Haitian Hearts will purchase her ticket and travel to and from Peoria with her. You don’t have to worry about these details.

Please let me know when a good date would be when we could all get together with Rosette so open and honest communication, a central OSF mission statement, can occur. She lost her son. She deserves this, don’t you think?

Sincerely,

John Carroll

Jackson Jean-Baptiste and Keith Steffen


Jackson Jean-Baptiste and Keith Steffen

Date: Sun Jan 29 16:07:13 2006

Dear Keith,

We buried Jackson Jean-Baptiste yesterday in the Apostolic Christian Cemetery in Congerville. Many people attended the ceremony and were saddened that he did not receive the treatment he needed from OSF.Ironically, Jackson will now be eternally surrounded by Steffens that preceded him in death and are buried close to him at this beautiful site overlooking the valley.

I am sure Jackson forgave you before he died and he and all the Steffens that preceded him in death will do whatever saints do to help all of us join them some day in Heaven.

John Carroll

Jackson Shouldn't Have Died

Jackson Shouldn’t Have Died

Monday, February 06, 2006

OSF: A More Controlled Rant:

A couple of posts ago, I went off on OSF St. Francis, for good reason. Those non-Irish Catholics out there may have considered my words and attitude too bitter. Perhaps it was. But Jackson’s life was at stake, and I think it was atime for some bitterness. Let me discuss OSF St. Francis Medical Center in a more considered fashion.

First of all, in 2001, they fired John after he worked 13 years in the emergency department. By all accounts—co-workers, patients, satisfaction reports, awards—he was an outstanding, caring physician. He won numerous awards for his teaching of med students and residents. This excellence was recognized by many, including administrators involved in his firing, one of whom brought his son to the ED and asked for John to put in his stitches.People wanted John to be their doctor because he’s good and they know he cares. His skill has come from decades of intensive studying combined with a touch that I think he was born with. When he was a resident, one of his attending doctors called him “the best diagnostician in Peoria.”

So why was such a good doctor, who incidentally is a devout Catholic who completely takes the mission statements of the Sisters to heart—-he still carries a card with the mission statement printed on it around in his wallet—fired? John was always agitating for change in the ED; he wanted things to improve for the patients. The satisfaction rate for the ED was only 33 percent. His agitation culminated in a letter to the hospital administrator,Keith Steffen, in which he discussed his concerns about a shortage of beds for emergency room patients. The night before he wrote the letter, some of his patients had discharged themselves because they were tired of waiting. John offered to meet with Mr. Steffen to discuss ways that the situation might be improved. John copied his supervisors, including Drs. George Hevesey and Rick Miller on this letter.

This letter resulted in John being placed on probation. A little over three months later, he was fired. Lots of ugliness was directed by hospital administrators at John between the letter and his firing. Many big institutions and systems resist change, even if the change is positive. John’s only desire was to improve the functioning of the ED and the hospital. People in responsible positions weren’t interested in this—maybe it would create more work for them, perhaps they didn’t like the problems they were responsible for being pointed out, emergency dept. patients aren’t the highest priority.

Lots of people are unjustly fired; they go on about their lives. Physicians have left Peoria because of things OSF has done, like close their mental health unit. It helps to understand that John cares about St. Francis in a way that few of us—at least me—have cared about their work places. He loves St.Francis. These feelings began when he worked there as an orderly when he was 18. In his last year of med school, the only place he listed as a residency choice was, you guessed it, St. Francis. While he worked there, he loved it.He felt that practicing medicine in a Catholic hospital allowed him to align his work with his religious values. Being an emergency room doctor also gave him the flexibility to spend part of the year working in Haiti. He also loved teaching the residents and med students. John is always interested in learning and improving, another trait that makes him such a good physician.

Despite the words of Chris Lofgren at the time of John’s firing that the hospital’s support of Haitian Hearts would continue, such was not the case.Less than a year later, the hospital withdrew support from HH claiming the program owed them a lot of money. People who volunteered for HH raised well over $1,000,000 that went directly to OSF to pay for Haitian children’s medical care. Almost a half million was raised during the year OSF discontinued its support.

OSF can do what it wants. It can discontinue a program and no one can force them to continue. But we can point out the moral discrepancies in their behavior. They are supposed to be a Catholic hospital. If they aren’t going to consider caring for new Haitian patients, don’t they have some kind of moral obligation to care for those pathetically poor Haitians who have already been their patients?

In the case of Jackson, his mitral valve that had been repaired at OSF now needed to be replaced. This diagnosis was made in May 2005. John notified OSF and asked them to accept Jackson as a patient. He offered OSF$10,000 for Jackson’s care. OSF refused. In December, when Jackson was so critically ill, John upped the offer to $20,000. A company would donate the heart valve, as they have in other cases. HH is not swimming in money; we have under $50,000 in our account with much of that money earmarked for patients less critically ill than Jackson who have been accepted at other hospitals. What kind of a Catholic hospital turns its back on poor Haitians who were once its patients? Jackson would have had a much better chance at life in May. Furthermore, it is difficult to find hospitals willing to operate on Haitian children who were operated on at another hospital.

OSF would say that they no longer want to work with John because of his efforts to point out the flaws of the hospital, regarding HH and its role in the emergency response services in Peoria. But shouldn’t their concern be Jackson, their poor, Haitian patient? In my opinion, Jackson died in part because OSF refused to accept him. And I believe they had a moral obligation to do so.

So again, what kind of Catholic hospital fires a doctor like John, discontinues a program like Haitian Hearts, a program, which by the way,benefited the hospital with excellent PR and patients who taught medical staff an enormous amount, and refuses a former patient like Jackson? What kind of a Catholic hospital? A nominally Catholic hospital. This phenomenon is not limited to OSF. Across the country, Catholic hospitals that were formerly run by Catholic sisters have been taken over by large companies and secular administrators. These hospitals have become so large and complicated to run that the religious orders have largely ceded control of the institutions to people who might not have the mission uppermost in their minds—or anywhere in their minds, except in complying with the law and garnering good publicity. This has happened at OSF in what I believe is a particularly toxic fashion.

Part of the problem is how large OSF is and how much power it wields in Peoria and Illinois. It is a $1.6 billion organization and the second largest employer in Peoria. People are very hesitant to be critical of them. And without naming names, part of the problem is some of the people they have in key positions. Another part of the problem is the large salaries that the administrators receive. Having attended Catholic schools and worked at a Catholic social agency, I have spent a lot of time thinking about what makes an organization Catholic. Is it a crucifix hanging in each room? Retreats during which the life of St. Francis is described? These are nice, but mere window dressing. I am convinced that an integral part of what makes an organization Catholic is sacrifice, even sacrifice that hurts. Where is there any evidence of sacrifice at St. Francis? Do employees make less money there?Are their poor patients treated as well as or better than rich patients? Do those in charge act like servant leaders, as Jesus did? Is ethical behavior on the part of employees encouraged and supported? How is OSF any different than its secular counterparts? I don’t think that it is, except where the law compels it to be.

I tell John that OSF isn’t the place he thought it was. But he knows there is much that is good at OSF. He is sad to see the place railroaded by a few who don’t have patients and the mission as their first interests. We can’t force OSF to change; it is too big and too powerful and others would have to join the effort. But we can continue to point out where they fall morally short. We can and will continue speaking truth to power.

Jackson shouldn’t have died.

posted by Maria Carroll @ 6:48 AM

-----------------------------------------------

On February 4, 2006 OSF had a bioethics seminar that I attended in Peoria. The following is a report of the seminar:


Catholic Bioethics Seminar–February, 2006

On Saturday, February 4, 2006, a Catholic Bioethics Seminar was held at St. Sharbel’s Church in Peoria, Il. The key note speakers were Father Michael Bliss, Dr. Gerald McShane, and Joe Piccione.

Father Bliss is OSF’s chaplain and a member of the ethics committee at OSF. Dr. McShane is employed at OSF Corporate and is Chair of OSF Ethics Committee. Joe Piccione is the OSF Corporate Ethicist, a lawyer, and philosopher.

Father Bliss gave the first talk. His comments included that “medical ethics is doing good for people in a good way”, “we need to recognize the patient’s dignity and realize the greatest good for the patient”, and that oral contraceptives can, at times, “bring about death”. Father held up a pamphlet describing the ethical and religious directives of the bishops and stated it was very good and easy to read. I happened to have my own copy with me at the seminar that I brought with me.

When Father was done speaking, he asked if there were any questions from the audience. I raised my hand and stated that Haitian Hearts had buried a patient one week prior who had been refused by OSF, and I wanted to know why and how we can avoid this “problem” in the future. Well, Father Bliss would have none of this and cut me off mid question and stated that he would not answer my questions and had no comments. I told him that I thought it was his responsibility to tell the public why OSF had abandoned this young Haitian man (Jackson Jean-Baptiste). He said “no further comment” and that Bishop Jenky had dealt with this problem in the past. That was it. He obviously did not want the crowd to hear my questions or comments and what was he going to say that could possibly defend OSF’s actions and went against the ethical directives of the US bishops. He was in a losing position and knew it.

The next speaker was Dr. McShane. He gave a talk on doctor-patient relationships and said that this relationship is fundamental. He had a nice but very simple handout. Compassion and caring is key. He referred to himself as a good physician. His handout referred to the emotional, physical, and spiritual needs of the patient. His handout went on and on. Dr. McShane’s voice was shaky and nervous. He stated half way through his speech that “John Carroll will probably have some questions for me”.

When Dr. McShane was done with his pitch, he asked if there were questions and looked at me. I again raised my hand and told him that his words were beautiful but that OSF had acted the opposite with regards to my dead Haitian patient and I wanted to know why. To my surprise, Dr. McShane stated that he would not answer my question regarding the deceased Haitian that was refused care at OSF. He told the crowd that I was bringing up this topic “every six months”. Dr. McShane is paid a huge salary by OSF Corporate to give these talks and he is very grateful for the generosity of the Sisters.

Their was a panel discussion that followed and a question was asked regarding birth control pills being prescribed by a Catholic medical center. Dr. McShane stated that it would be “sinful” to use the pill as an oral contraceptive. Joe Piccione shook his head "yes". I asked, at that point, why Joe Piccione had come to Peoria in 1993 to help establish a protocol so OSF physicians and the OSF Health Plan could offer oral contraceptives and sterilization. I had the newspaper article in my hand that described what Piccione and our previous bishop and the OSF Sisters had developed last decade regarding oral contraceptives and sterilization. Piccione tried to defend his actions and stated that Bishop Meyers agreed with him as does Bishop Jenky and actually Pope Benedict would be in agreement with OSF’s stand on birth control pills and their allocation. Piccione was really reaching when he said that the Pope would be in agreement. I asked Joe if it was about money and he replied “no”. However, I held up the PJS article where he was quoted about the need for oral contraceptives if OSF was to stay competitive in the health care field. Joe seemed to be at conflict with his statements a decade before. At that point the priest who was moderator became quite angry with me and told me that I could not ask any more questions. This poor priest is a parish priest at St. Sharbel’s and probably was worried that OSF would be upset with him if the speakers were made to look too hypocritical.

So that was that. The bioethics seminar was very elementary and misleading to the public and some of the crowd went away confused. I am also sure that most people there would have sided with the ethicists because my questions and comments were pointing out things that the crowd wouldn’t think were possible at OSF with the Bishop and even the Pope supporting. Good people, like the crowd at St. Sharbel’s, want to believe that their Catholic leaders are leading them in the correct moral direction. This is such a shame and emblematic of the horrible situation in which the Catholic Church in the United States finds itself today.
--------------------------

In May, 2006, we went to Haiti again. Fautina Jacques was operated at OSF in the 90's at OSF. She desperately needs to come back for surgery. Please see letter below and Faustina's picture



Date: Sun May 14 06:57:18 2006
From: "John Carroll, MD"
To: sisterjudithann@osfhealthcare.org,keith steffen,paulkramer,doug marshall
gerald mcshane,joe piccione
CC: pgibson@cdop.org
Subject: Faustina Jacques
May 13, 2006

Dear Sister Judith Ann, Bishop Jenky, Keith, Paul, Doug, Gerry, and Joe,

We are back in Haiti and need your help.

Last year I e mailed you a few times regarding Faustina Jacques. Faustina
is 13 years old and was operated at OSF in the late 90’s for rheumatic
heart disease. When I examined her last September, she was quite sick. I
put her on medications to control her heart rate and tried to dry up her
lungs from congestive heart failure. Her echocardiogram reveals that her
mitral valve is stenotic and needs repeat surgery.

She improved fairly dramatically with the medicines and looked much better
in December. We were disappointed not to hear from all of you regarding
this sick girl last year, but we were able to find a medical center to
accept her at no charge.

Today she and her mom showed up and she is quite ill. She lives about 2
hours by public transportation from where we are in the capital. She is in
congestive heart failure and breathing fast. She can't walk well and lives
a long ways away. So we decided to keep her with us in the same room we
cared for Jackson Jean-Baptiste in December. She is too unstable to return
to her home. I need to control her heart rate and clear up some of her
pulmonary edema.

If Faustina turns the corner, we will get on the plane and fly back to
Peoria on Thursday. If she needs help once we arruve in Peoria, can I
count on you and OSF to take care of her if we need to use the emergency
department or hospital for her care before her heart surgery? Once she
improves, we could move her to the hospital where her surgery will be
performed. We cannot offer OSF any money for her care at this point, but
we have heard OSF say many times that you refuse no one and take care of
everyone with the greatest care and love.

Her host family in the Peoria area is hoping for the very best for
Faustina.

Please pray for Faustina that she will improve and make the trip to Peoria
safely.

I will wait to hear from you.

Sincerely,

John

Friday, March 03, 2006

Emergency Medical Systems Failure in Peoria

Emergency medical technicians and paramedics in any system find themselves in very tough situations in the field at the scene of an accident, shooting, mass casualty, heart attack, pediatric emergencies, overdoses, etc. Everything can be more difficult in a setting that is not controlled. I believe that the AMT medics and the PFD medics work well together in the street. The PFD and AMT’s notes on the chart are frequently the most important pieces of information for the ER doctor and admitting physician to try and figure out what is wrong with the patient.

The EMT’s and Paramedics “in the trenches” should not be blamed for bad patient outcomes if the system is at fault. The emergency medical system is set up locally by the doctor who controls the ambulances (Project Medical Director) and the City Council making policy for what the municipal fire department can and cannot do. The City Council is very dependent on getting sound advice from the doctor. And further downstream is the patient who can only hope the people protecting him and his family are well informed and benificent in their approach to emergencies in their community.

George Hevesy and Rick Miller have been the ambulance doctors for Peoria for the majority of the past 2 decades.